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The Membership Economy
- Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
- Narrated by: Tom Pile
- Length: 8 hrs and 12 mins
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Publisher's summary
Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy, an increasingly popular model that author Robbie Kellman Baxter sees as the inevitable result of technological advancements, social trends, and a generation in transition.
The Membership Economy argues that we are now moving away from ownership, but we still want the benefits that come with access.
"As individuals grow frustrated with the burdens of owning, caring for, and storing too much stuff, they are looking for ways to minimize that stress. They are also experiencing a need for meaningful connection and community."
The membership-based business is a problem solver for both businesses and individuals. It spares people from the duties of ownership and provides a feeling of commonality and affiliation. For businesses it offers the opportunity to create a "forever customer" who remains loyal and participatory, even as the company shifts and changes. Membership allows for building direct relationships and continuously generates a data stream that can be tapped for a variety of purposes.
Ultimately it provides the cachet of belonging.
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Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. Drawing from real examples of companies who are practicing Youtility as well as his experience helping more than 700 brands improve their marketing strategy, Baer provides a groundbreaking plan for using information and helpfulness to transform the relationship between companies and customers.
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Good Framing, Examples and Supporting Concepts
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Duct Tape Selling
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Many of the areas that salespeople struggle with these days have long been the domain of marketers, according to best-selling author John Jantsch. The traditional business model dictates that marketers own the message while sellers own the relationships. But now, Jantsch flips the usual sales approach on its head. It's no longer enough to view a salesperson's job as closing. Today's superstars must attract, teach, convert, serve, and measure while developing a personal brand that stands for trust and expertise.
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not quite for audible
- By Andrea on 05-08-16
By: John Jantsch
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Disruptive Marketing
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- Narrated by: Geoffrey Colon
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Now that 75 percent of screen time is spent on connected devices, digital strategies have moved front and center of most marketing plans. But what if that's not enough? What if most people ignore company messages? What if consumer engagement never goes further than the "like" button? A sobering reality is hitting marketers. Technology hasn't just reshaped mass media, it's altering behavior as well. And getting through to customers will take some radical rethinking.
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Needed. Valuable. Welcome contribution.
- By Oliver Nielsen on 04-26-17
By: Geoffrey Colon
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Jobs to Be Done
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Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services, and helps you generate creative opportunities to innovate your way to success.
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YouTube talks are better.
- By BizTech Readings on 12-27-16
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The Zappos Experience
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- By: Joseph A. Michelli
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The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
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Brand propaganda
- By MR A G ADELAAR on 05-22-15
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Becoming Facebook
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Facebook's founding is legend: In a Harvard dorm, wunderkind Mark Zuckerberg invented a new way to connect with friends...and the rest is history. But for the people who actually molded this great idea into a game-changing $300 billion company, the experience was far more tumultuous and uncertain than we might expect. Mike Hoefflinger was one of those Facebook insiders.
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mainly a tribute to the success of FB
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The Amazon Way on IoT
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The Amazon Way on IoT is for the leader who wants to understand how the Internet of things is transforming business and society. Listeners will discover business cases, key concepts, technologies and tools to help develop, explain and execute their own IoT approach through understanding Amazon's and other leading companies sophisticated IoT technologies and strategies.
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Very insightful, but quite boring
- By Riaan on 02-21-17
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Overall
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Performance
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From the ABC hit show Shark Tank, this book - filled with practical advice and introductions from the Sharks themselves - will be the ultimate resource for anyone thinking about starting a business or growing the one they have. Full of tips for navigating the confusing world of entrepreneurship, the book will intersperse words of wisdom with inspirational stories from the show.
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Middle School material. Vague, no depth.
- By nate on 12-22-13
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Scale
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Business owners want growth but fear it will take over their lives. Surprisingly, the only way to truly grow your company is to reduce its reliance on you - to scale. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your business while also gaining more freedom. Based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, they provide seven clear principles that will help you determine the best strategy for growth in your company.
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All stuff no fluff
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The Automatic Customer
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The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret--no matter what industry you're in--is finding and keeping automatic customers. These days virtually anything you need can be purchased through a subscription, with more convenience than ever before.
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Can be applied to almost any business
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Targeted
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Far from the catchy television spots and sleek magazine spreads are the comparatively modest ads that pop up on websites and in Internet searches. But don't be fooled - online advertising is exploding. Growing at a compound annual rate near 20%, it is now the second-largest advertising channel in the United States. Part history, part guidebook, part prediction for the future, Targeted tells the story of the companies, individuals, and innovations driving this revolution.
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Dense Language, Mediocre Narration
- By Fawn on 12-06-16
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Delivers on 1/2 of its Subtitle
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Can be applied to almost any business
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Buy the print or kindle version. The narration is trash.
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What listeners say about The Membership Economy
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Anonymous User
- 10-15-21
Great book content but with poor quality reader.
Great content but could be better if the reader has passion in reading it.
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- Erhardts
- 08-26-16
Good Insight to the Membership Economy
This audio book is great place to start if you are planning to start or amend your business with the Membership model in mind. The book does get a little slow towards the end but finishes strong with a nice "how to" section.
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- techie37
- 11-18-20
Above average but that’s about it
Doesn’t really take you on the journey that is expected after the first few chapters.. but an interesting read nevertheless..
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1 person found this helpful
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- M. Davis
- 09-09-20
Straightforward and Insightful
This book is well written and easy to digest. I recommended it to several people.
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- Henrique Carvalho
- 02-12-18
Very insightful!
Where does The Membership Economy rank among all the audiobooks you’ve listened to so far?
It definitely ranks among the most practical ones. It provides great perspectives on how to develop a transition from your current working model to more updated version of membership.
What was one of the most memorable moments of The Membership Economy?
It does not provide only a theoretical approach, with case studies, but it also offers a next-step-guide of how to apply it to your own specific reality.
Which scene was your favorite?
The questionnaire presented in the last chapter.
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- Sherrie Stifter
- 03-25-21
Looking into the Membership Economy? THIS IS YOUR BOOK!
This is a wonderful place to iron out your thoughts about the membership economy. There’s so many businesses that can have subscription B2B or b2c plays. Need advice? Listen to the Authors Blog! She really is a Membership Mogul!
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- Susan
- 06-07-21
Its very good
Lots of great case studies and practical suggestions.
I found it helpful and comprehensive on strategy... Will definitely use as a reference guide.
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- Adil
- 01-04-23
Still very important.
Its publishing date goes back a decade or so. But it’s still very relevant and useful.
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- ERICH R WILLNER
- 11-10-20
Fantastic information, great interviews. Recomeçar highly
Liked to learn experiences from entrepreneurs I business of activities that are real for small business owners.
Erich Willner
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- Ehren
- 09-18-20
Solid insight into the changed world of business
Grow or die were the words told to me by the first billionaire that I met. This book takes the reader through a number of real world examples of how an organization leader can create an environment of continuous growth through membership models and cultures. Although not much to the "story" as should be expected, the focal point is on how to apply the strategies and learn from examples provided. I enjoyed this book because it challenged you to really listen and connect how your current organization could test some of the opportunities without having to follow a very linear path.
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