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Why I Don't Work Here Anymore
- A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees
- Narrated by: Stephen R. Thorne
- Length: 4 hrs and 14 mins
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Publisher's summary
You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person - an individual who belittles, shames, humiliates, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity.
Dr. Kusy presents concrete practices that will restore civility and respect into your organization. Some of these practices include:
- Calculating the real financial cost of toxic people in your organization
- Providing direct and respectful feedback to a toxic peer, direct report, and even your boss
- Replacing traditional exit interviews with a method for dealing with toxic chameleons who "knock down and kiss up"
- Hiring, engaging talent, and even firing people based on a new approach to values-based performance management
You will emerge with a newfound understanding that restores personal well-being and increased financial performance.
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
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The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- By: Gary Chapman, Dr. Paul White
- Narrated by: Dr. Paul White
- Length: 6 hrs and 15 mins
- Unabridged
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Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
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Missing Code to take the MBA Inventory
- By mare on 10-02-21
By: Gary Chapman, and others
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
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Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Amateur.
- By Christie on 08-11-18
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How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
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Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
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How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
What listeners say about Why I Don't Work Here Anymore
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Amazon Customer
- 12-26-19
Practical and compelling
filled with real life examples and practical advice to improve the culture
, no matter where you stand in the organization.
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- Jessica Jenkins
- 06-20-21
Absolutely amazing
This was the perfect book for me to read as a business owner and a leader
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- Anonymous User
- 06-14-24
Hard to wade through
This book has a lot of information but the way it is written it just drones on and on. Gets very technical and is hard to listen to. Maybe a better physical book.
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