Mediation Resolution
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Harvard Business Review, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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Consejos para relación con jefes
- By Laura on 09-06-24
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Release date: 02-15-22
- Language: Spanish
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas....
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Common sense- but if only everyone read this book
- By Carrie Fisher on 01-01-24
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Release date: 08-03-21
- Language: English
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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its okay, not great
- By HonestBuyer on 03-13-24
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 09-08-22
- Language: English
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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Good primer with wide variety of examples
- By S. O'HALLORAN on 02-24-20
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 12-31-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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The Mediator’s Handbook
- Turning Conflict into Collaboration
- By: Mitch Jackson
- Narrated by: Virtual Voice
- Length: 2 hrs and 8 mins
- Unabridged
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Unleash the Power of Advanced Mediation Techniques: In the complex arena of conflict resolution, mediators stand as the modern-day maestros, orchestrating the harmonious symphony of communication, persuasion, and negotiation. Like skilled conductors, they wield an extraordinary blend of artistry and technique, leading parties towards resolution and transforming adversaries into collaborators. Their stage is the mediation room, where emotions run high, tensions simmer, and the fate of disputes hangs in the balance. Welcome to a transformative journey through the realms of mediation, where ...
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The Mediator’s Handbook
- Turning Conflict into Collaboration
- Narrated by: Virtual Voice
- Length: 2 hrs and 8 mins
- Release date: 02-15-24
- Language: English
- Unleash the Power of Advanced Mediation Techniques: In the complex arena of conflict resolution, mediators stand as the modern-day maestros, ...
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- By: Christopher W. Moore
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Unabridged
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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A great idea but poorly executed
- By Louie Louie on 11-14-19
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Release date: 10-21-19
- Language: English
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Great for thinkers
- By Mathew on 06-17-18
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 07-22-15
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Run for Cover
- By Judy on 06-21-17
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 04-27-17
- Language: English
- We're trying to get something done that really matters to us....
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- By: William Ury
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Unabridged
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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WIN,WIN,WIN!
- By Leslie on 05-09-15
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Release date: 01-20-15
- Language: English
- Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- By: Shola Richards
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Unabridged
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Release date: 09-24-24
- Language: English
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world.
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Basic Skills for the New Arbitrator, Second Edition
- By: Allan H. Goodman
- Narrated by: Virtual Voice
- Length: 2 hrs and 21 mins
- Unabridged
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BASIC SKILLS FOR THE NEW ARBITRATOR provides a detailed overview of arbitration, from the prehearing phase through the hearing and deliberation of the award. It guides the new arbitrator through the arbitration process by answering the one hundred questions most frequently asked by new arbitators. BASIC SKILLS FOR THE NEW ARBITRATOR has been used successfully for self-instruction and as a training manual. It is not just for new arbitrators! Experienced arbitrators and attorneys who respresent clients in arbitration will find this book extremely useful. The discussion of evidentiary concepts...
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Basic Skills for the New Arbitrator, Second Edition
- Narrated by: Virtual Voice
- Length: 2 hrs and 21 mins
- Release date: 03-21-24
- Language: English
- BASIC SKILLS FOR THE NEW ARBITRATOR provides a detailed overview of arbitration, from the prehearing phase through the hearing and deliberation of ...
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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The Dealmaker's Ten Commandments
- Ten Essential Tools for Business Forged in the Trenches of Hollywood
- By: Jeff B. Cohen
- Narrated by: Jeff B. Cohen
- Length: 4 hrs and 18 mins
- Unabridged
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The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.
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I love this guy
- By Philo on 09-25-15
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The Dealmaker's Ten Commandments
- Ten Essential Tools for Business Forged in the Trenches of Hollywood
- Narrated by: Jeff B. Cohen
- Length: 4 hrs and 18 mins
- Release date: 06-07-15
- Language: English
- The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level....
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- By: The Arbinger Institute
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Unabridged
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.
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Drew me in
- By Godson on 06-21-22
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Release date: 01-31-22
- Language: English
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
- By Matthew Brandsema on 12-29-21
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Release date: 12-21-21
- Language: English
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
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The Anatomy of Peace
- Resolving the Heart of Conflict
- By: Arbinger Institute
- Narrated by: Oliver Wyman
- Length: 7 hrs and 8 mins
- Unabridged
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Through an intriguing story of parents struggling with their troubled children and with their own personal problems, The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively.
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Everyone Should Read This Book
- By Colleen on 11-24-09
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The Anatomy of Peace
- Resolving the Heart of Conflict
- Narrated by: Oliver Wyman
- Length: 7 hrs and 8 mins
- Release date: 04-21-08
- Language: English
- The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....
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The Power of Resilience
- How the Best Companies Manage the Unexpected
- By: Yossi Sheffi
- Narrated by: Sean Pratt
- Length: 15 hrs and 39 mins
- Unabridged
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In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption - from the actions of Intel after the 2011 Japanese tsunami to the disruption in the "money supply chain" caused by the 2008 financial crisis.
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If you're into Supply Chain, this is a good read!
- By Steve on 04-28-23
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The Power of Resilience
- How the Best Companies Manage the Unexpected
- Narrated by: Sean Pratt
- Length: 15 hrs and 39 mins
- Release date: 09-23-15
- Language: English
- In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management....
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Getting Along
- By Anonymous User on 02-09-24
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 09-13-22
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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The 33 Strategies of War
- By: Robert Greene
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Abridged
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Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.
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Excellent Materials
- By Chris on 09-07-13
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The 33 Strategies of War
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Release date: 04-25-07
- Language: English
- The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war....
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Please try againRegular price: $19.84 or 1 credit
Sale price: $19.84 or 1 credit
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