
101 Tough Conversations to Have with Employees
A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
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Narrated by:
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Adam Lofbomm
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By:
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Paul Falcone
About this listen
This second edition of the best-selling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
This practical, solution-oriented audiobook walks listeners through some of the most common - as well as the most serious - employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this best-selling resource offers listeners 20 new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts.
This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations - and get the very best from their people.
©2019 Paul Falcone (P)2020 HarperCollins LeadershipListeners also enjoyed...
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The Coaching Habit
- Say Less, Ask More & Change the Way You Lead Forever
- By: Michael Bungay Stanier
- Narrated by: Daniel Maté
- Length: 3 hrs and 3 mins
- Unabridged
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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What's on your mind?
- By A. Yoshida on 08-11-16
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Leadership for the New Female Manager
- The New Manager's Guide to Mastering Leadership Skills: 21 Powerful Strategies for Coaching High-Performance Teams, Earning Respect & Influencing Up
- By: Karina G. Sanchez
- Narrated by: Emily Christine
- Length: 4 hrs and 7 mins
- Unabridged
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The new female manager’s encyclopedia - how to lead like a pro and spin teamwork into value, even with little experience! If you’ve been newly appointed to a managerial position with a few years of experience under your belt…you may struggle to get used to your peers calling you “boss”. However, it would help if you weren’t afraid to embrace leadership roles - you earned every right to excel, and your boss must have noticed something exceptional in you, so don’t downplay yourself.
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It answered so many questions!
- By Dennis L. Vargas on 04-30-22
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The First-Time Manager: HR
- By: Paul Falcone
- Narrated by: John Behrens
- Length: 8 hrs and 20 mins
- Unabridged
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The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.
By: Paul Falcone
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Be the Boss Everyone Wants to Work For
- A Guide for New Leaders
- By: William A. Gentry Ph.D.
- Narrated by: Tom Dheere
- Length: 4 hrs and 51 mins
- Unabridged
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Filled with practical advice and lessons, and backed by extensive research by Gentry and others, this book lays out the art, science, and practice behind learning and leading as a first time manager. Through first-hand accounts, stories, and other examples drawn from the experiences of first-time managers - including Gentry's own story of recently become a first-time manager himself - the book's practical, actionable content helps readers flip the old script, and write and live their new script.
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OMG skim the book, skip this performance
- By Marie P on 06-10-19
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How to be a Good Boss and a Great Leader
- Team Building, Time Management, and Communication Skills for the First Time Manager or Entrepreneur (Effective leadership principles for businesses big & small)
- By: Anthony Raymond
- Narrated by: Don Moffit
- Length: 5 hrs and 37 mins
- Unabridged
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Do you have trouble keeping your team focused, motivated, and committed to the pursuit of their assigned goals? The truth is, the majority of bosses fail to inspire their employees to be engaged and productive at work. And they're often frustrated by their inability to incite their team to action.
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Zero original ideas. Academic garbage.
- By ChuckChickenLegs on 01-23-25
By: Anthony Raymond
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Wait, I'm the Boss?!?
- The Essential Guide for New Managers to Succeed from Day One
- By: Peter Economy
- Narrated by: Tom Parks
- Length: 6 hrs and 8 mins
- Unabridged
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Your management mentor in a book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills. Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it’s written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be.
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Wait! I didn’t hear this soon enough
- By Anonymous User on 05-26-23
By: Peter Economy
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How to Work with Stupid People
- A Practical Guide to Navigating Workplace Challenges with Strategic Business Communication Skills
- By: JS Paxton
- Narrated by: Virtual Voice
- Length: 2 hrs and 14 mins
- Unabridged
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Feel like you’re trapped in a madhouse of workplace stupidity? This tongue-in-cheek guide is your survival kit. After 30 years navigating irrational decisions, pointless processes, and clueless colleagues, expert JS Paxton decodes the bizarre psychology behind baffling behaviors using witty wisdom. From understanding the different species of stupidity to the “Dreaded Oblivion Syndrome” sufferers, learn strategies to influence, communicate with, and protect your sanity around even the most mediocre mentalities. Packed with anecdotes and research-backed frameworks, How to Work with ...
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not worth the time to listen
- By Deborah Lighthall on 07-06-24
By: JS Paxton
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75 Ways for Managers to Hire, Develop, and Keep Great Employees
- By: Paul Falcone
- Narrated by: Walter Dixon
- Length: 12 hrs and 6 mins
- Unabridged
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People power your business - and success can hinge on your hiring, inspiring, and keeping the right ones. As a manager, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it? Every HR executive has a laundry list of things they wish managers knew: best practices that would enable the entire organization to operate more effectively, transforming those managers into exceptional - and highly promotable - leaders.
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The best written comprehensive HR book, period.
- By Rahman Touman on 07-08-17
By: Paul Falcone
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Leadership Skills For Managers Simplified
- How to Manage People at Work
- By: Greg L. Alston
- Narrated by: Virtual Voice
- Length: 1 hr and 57 mins
- Unabridged
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"Unlock Your Leadership Skill Now: Become a Better Boss Today!" Are you tired of drowning in management theory and fluff, desperately seeking real-world strategies that actually work? Do you dream of becoming a respected, results-driven leader who effortlessly navigates challenges and inspires their team to reach new heights? Your search ends here, with "Leadership Skills for Managers Simplified." Your NO BS Guide to becoming the boss everyone would like to work for. Dr. Alston has over 47 years experience managing high performance teams in business, sports and education. Are You Ready to ...
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Great information
- By Nestor Z. on 10-14-24
By: Greg L. Alston
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Effective Leadership Skills for Managers
- Elevate Your Team with Confidence and Empathy to Inspire, Motivate and Foster a Vibrant Workplace Culture
- By: J.A. Lough
- Narrated by: Danielle Arcila
- Length: 4 hrs and 1 min
- Unabridged
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Unleash Your Leadership Potential: Unlock Unprecedented Success in Just 30 Days, even if you’re a first-time manager or have struggled to lead effectively in the past. Have you recently made the leap from team member to team leader and are grappling with the power shift? Or perhaps you’re already in a leadership role, but feel like you’re balancing targets and team harmony?
By: J.A. Lough
What listeners say about 101 Tough Conversations to Have with Employees
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- @blackgirlinthesticks
- 05-27-21
great for new and experienced leaders
this is a great tool to build your leadership skills. bookmark the though conversation to come back to.
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- Laura Jean Ketchum
- 03-05-24
101 Explanations For Your Manager’s Behavior
A wonderful reference book for people who are new to working at large corporations. It explains what your manager is trying to convey and how they should convey it for nearly every common managerial-employee conflict.
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- Anonymous User
- 12-12-22
A New manager’s Guide
This book saved my sanity! It gave me clear and applicable real-life examples to guide a new manager. I highly recommend it. It is now my best reference guide🙏🏽Thank You, Paul Falcone😊
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- Slow Burn
- 01-15-23
Corporate Focused Lacking Small Office Scenerios
Great book but I found it to be more geared towards a corporate structure lacking family office scenarios. Though I do understand the legal liability, rarely have I found a small business to care about that, sadly. Still looking for more answers on holding your boss accountable as well. Leadership starts from the top not the other way around.
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- M Deskins
- 04-14-25
Everything I was hoping for.
Covers so many of the basic situations and more that a manager would come across and gives excellent examples of how to deal with them properly. If you're thinking of being a manager or just want to understand the points of views that managers experience this is exactly the book for that. Each situation is covered in about 5 minutes each, so I listen to one a day. The audible narrator was excellent too.
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- GinaM
- 01-09-22
Decent examples, but outdated male focused POV
Struggling to finish based on frequent examples of female employees with poor conduct needing discipline, being dramatic and/or dressing inappropriately or being distracting at work based on hair styles. The boss is almost always a male in the examples questioning the unprofessional female subordinate distracting and offending men with hair, clothing and or drama.
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3 people found this helpful
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- Cindy
- 01-01-22
clear and direct interactions with employees
Handy guide to help managers treat their people with dignity and respect, focusing on what and how to say.
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1 person found this helpful
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- Eric Nakashima
- 08-17-22
Great book to have on reference
Not everything will be applicable to you and your experiences but this list is very handy. Each conversation comes with possible outcomes and ways to deal with any differentiation that'll happen. It really made me reconsider how I approach a situation and really made me see the big picture. As a leader, one mistake or a bit of laziness can cause major issues down the line. The constant reminders of doing things properly and going through the correct channels to protect both you and the employee in question really helped.
10/10 for any leader who has to deal with conflict resolution and wants to mentally prepare for any situation that might come up..
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- Anonymous User
- 02-09-23
Not helpful to me
had lots of examples of long-winded conversations. would not recommend this book seems drawing out and could be a lot shorter
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- Anonymous User
- 06-08-24
A bad guide
So many of the solutions he offers are outdated, poorly constructed and unrealistic. This strikes me as written by a manager who has never been an employee on a non-leadership role. Completely misses the negative impact on culture and transparency of some of his comments.
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