Etiquette

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

Author and career coach Sam Owens shares his proven methodology and provides simple frameworks and demonstrations on how to answer any type of job interview question.

Founder of a global etiquette school and star of her own Netflix series Sara Jane Ho teaches listeners how to thrive socially in a variety of situations, in person and online....

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world....

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women....

If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men....

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional....

This guide sets forth the qualities that every successful leader must have: vision, persistence, integrity, and respect for superiors, subordinates, and peers....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens....

The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion....

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it.

A charming reminder of what it takes to be an exemplary woman - someone who is mindful of the effect she has on others and knows how to breeze through an awkward conversation with poise....

Businesspeople and visitors who don't know Ireland will find this book an invaluable introduction to the people, the country, and the economic opportunities it offers....

Cool Britannia is alive and well today. British culture is at the top of its game - in fashion, popular music, art and entertainment, science and technology, new inventions, and rediscovered skills....

Norway - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues....