At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.

Through a captivating business parable, Ken Blanchard and coauthors Susan Fowler and Laurence Hawkins show listeners how to apply the world-renowned Situational Leadership II method to their own development. The story centers on Steve, a young advertising executive who is about to lose his job. Through a series of talks with a One Minute Manager protégé named Cayla, Steve learns the three secrets of self leadership.

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.

This third edition of an international best-seller - more than two million copies sold worldwide and translated into 33 languages - details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.

Is your career as a mortgage officer stuck in a rut? Do you feel like you're spinning your wheels, year after year? Or are you new to the mortgage industry looking to reach new heights and obtain success in your professional life? In The Millionaire Loan Officer, you will meet Diane and Peter - two people in the mortgage business with completely different but interwoven stories. Based on real events and the teachings of mentor and author Scott Hudspeth, you'll follow these characters through the steps for success.

Another extraordinary business fable from the New York Times best-selling author Patrick Lencioni. This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

In his latest engrossing work of business fiction, best-selling author Patrick Lencioni provides a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.

Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He happens upon an unlikely guide who distills the seemingly infinite list of leadership perils into the five temptations of a CEO. In an intense and often combative exchange, the two debate fundamental issues faced by all leaders, issues involving personal integrity and effectiveness in the ongoing struggle for success.

Business degree in hand, Logan enters the immense Universal Systems building and is hired as an organizational analyst - a trouble-shooter. His job: evaluate the company's five divisions, each on a separate level and each operating on startlingly unique principles. Which set of principles is successful? Why is most of the company's profit generated by one tiny division? What is real profit, anyway? And who is the enigmatic executive that Logan ends up reporting to?

Heather Bailey has been in charge of Silver Arches, the prestigious London shopping center, for several years. Financial turmoil brings a new investor to secure the future, and Heather finds herself playing office politics with the notoriously difficult entrepreneur Leo Flynn. When Leo demands that his daughter get a job at Silver Arches, things become even harder. Scarlett Flynn has never fit in. Not in the army, not in her father’s firm, not even in her own family. So starting work at Silver Arches won’t be any different, will it?

Awkward teenager Hugo Whittaker doesn’t know a cross-trainer from an elliptical bike, but getting strong is the only way to fight off his bullies. Unfortunately, Hugo paid for his membership by stealing his mother’s credit card - and it doesn’t take her long to track down her wayward son. She reluctantly allows him to continue using the gym, as long as she can keep an eye on him - and his undeniably intriguing instructor. There’s just one little problem: his instructor has a huge secret she absolutely cannot tell anyone, and his mother knows she’s hiding something.

Emily is a career-driven 30-something with big ambitions and a young family. She is making an impact as a leader at a tech company, but after being passed up for multiple promotions, she finds herself at a loss for how to improve. Fate answers her in the form of a kind - and surprisingly direct - older man in a coffee shop. A well-respected CEO before he retired, David has deep and rich leadership knowledge. Emily needs direction, and David is the perfect mentor.

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

To keep his job, struggling salesperson Alan Atleaster must master the Eight Rules of the Contrarian Salesperson - the essential elements of non-traditional selling. Based on the field-tested principles of the Sandler Selling System, The Contrarian Salesperson gives sales professionals a compulsively listenable primer on the eight essential elements of non-traditional selling.

There are millions of people who own small businesses - and millions struggle. The Highest Calling is the inspirational story of one of them: Troy Becker. Troy has struggled for 12 years with his remodeling business. Not making much money, working 70 hours per week, his family life suffering, Troy is frustrated and confused.