Scaling Up Excellence
Getting to More Without Settling for Less
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Narrated by:
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Rob Shapiro
About this listen
In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever-better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries - including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare - Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between "Buddhism" versus "Catholicism" - whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people - rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back.
Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field.
©2014 Robert I. Sutton and Huggy Rao (P)2014 Random House AudioListeners also enjoyed...
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- The New Science of Leading Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 8 hrs and 10 mins
- Unabridged
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Overall
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Performance
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From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.
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Very enlightening
- By Bryan Rael on 08-23-24
By: Joseph Grenny, and others
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The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
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Overall
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Performance
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"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
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Build an A-Team: Play to Their Strengths and Lead Them Up the Learning Curve
- By: Whitney Johnson
- Narrated by: Whitney Johnson
- Length: 4 hrs and 4 mins
- Unabridged
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Overall
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Performance
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The best bosses know this, and they know how to make it happen by thoughtfully designing people’s jobs around the skills they have today as well as the skills they'll need to be even more valuable tomorrow. That's how entire organizations stay competitive in an unpredictable, rapidly changing business environment. In this book, Johnson explains how to become one of those bosses and how to build your A-team.
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A must listen for team builders everywhere
- By Nathan McMullin on 06-09-18
By: Whitney Johnson
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
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Overall
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Performance
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Story
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
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Questions Are the Answer
- A Breakthrough Approach to Your Most Vexing Problems at Work and in Life
- By: Hal Gregersen
- Narrated by: Rick Adamson
- Length: 8 hrs and 45 mins
- Unabridged
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Overall
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Performance
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Story
For innovation and leadership guru Hal Gregersen, the power of questions has always been clear - but it took some years for the follow-on question to hit him: If so much depends on fresh questions, shouldn’t we know more about how to arrive at them? That sent him on a research quest ultimately including more than 200 interviews with creative thinkers. Questions Are the Answer delivers the insights Gregersen gained about the conditions that give rise to catalytic questions - and breakthrough insights - and how anyone can create them.
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All you need is the title
- By Bob Jordy on 01-13-22
By: Hal Gregersen
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- By: Bob Maurer, Leigh Ann Hirschman
- Narrated by: Bob Maurer
- Length: 4 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Story
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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A must for anyone that wants to achieve.
- By Patrick on 01-08-14
By: Bob Maurer, and others
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Smarter Faster Better
- The Secrets of Being Productive in Life and Business
- By: Charles Duhigg
- Narrated by: Mike Chamberlain
- Length: 10 hrs and 23 mins
- Unabridged
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Performance
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Story
The author of The Power of Habit and “master of the life hack” (GQ) explores the fascinating science of productivity and offers real-world takeaways to apply your life, whether you’re chasing peak productivity or simply trying to get back on track.
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Read the last chapter first
- By A. Yoshida on 04-29-16
By: Charles Duhigg
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Originals
- How Non-Conformists Move the World
- By: Adam Grant, Sheryl Sandberg - foreword
- Narrated by: Fred Sanders, Susan Denaker
- Length: 10 hrs and 1 min
- Unabridged
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Overall
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Performance
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Story
With Give and Take, Adam Grant not only introduced a landmark new paradigm for success but also established himself as one of his generation’s most compelling and provocative thought leaders. In Originals he again addresses the challenge of improving the world, but now from the perspective of becoming original: choosing to champion novel ideas and values that go against the grain, battle conformity, and buck outdated traditions. How can we originate new ideas, policies, and practices without risking it all?
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Interesting, but not science
- By Lloyd Fassett on 03-14-16
By: Adam Grant, and others
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Little Bets
- How Breakthrough Ideas Emerge from Small Discoveries
- By: Peter Sims
- Narrated by: John Allen Nelson
- Length: 5 hrs and 2 mins
- Unabridged
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Overall
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Performance
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Story
What do Apple CEO Steve Jobs, comedian Chris Rock, prize-winning architect Frank Gehry, the story developers at Pixar films, and the Army Chief of Strategic Plans all have in common? Best-selling author Peter Sims found that all of them have achieved breakthrough results by methodically taking small, experimental steps in order to discover and develop new ideas.
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Useful approach, not for everyone
- By Tad Davis on 08-15-11
By: Peter Sims
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The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- By: Ram Charan, Geri Willigan
- Narrated by: Bob Reed
- Length: 5 hrs and 48 mins
- Unabridged
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Overall
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Performance
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Story
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
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Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- By Niel on 06-23-19
By: Ram Charan, and others
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
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Overall
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Performance
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Story
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
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Excellent Book, Outstanding Narration, Sloppy Edit
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For large company managers, not startups
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The Outsiders
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In The Outsiders, you'll learn the traits and methods striking for their consistency and relentless rationality that helped these unique leaders achieve such exceptional performance. Humble, unassuming, and often frugal, these "outsiders" shunned Wall Street and the press, and shied away from the hottest new management trends. Instead, they shared specific traits that put them and the companies they led on winning trajectories: a laser-sharp focus on per share value as opposed to earnings or sales growth; an exceptional talent for allocating capital and human resources; and the belief that cash flow, not reported earnings, determines a company's long-term value.
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Great summary of the 8 CEOs, lessons to learn from
- By Jason S on 09-04-19
What listeners say about Scaling Up Excellence
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Fernando
- 06-18-18
a MUST read, regardless age of your organization
Very informative and straight to the point on examples of what works and what does not, tips and recommendations on scaling a business.
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- Amazon Customer
- 03-10-22
The single best business book I've ever read.
This is my third listening to this book in the past 5 years or so.
Since it's been so long since I last listened to it. I've realized this book is the basis almost everything I use in my Neuro- Cognitive Design Consultancy that focuses on leveling up leaders.
tim #bgreen🌏
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- adrian
- 08-28-15
Excellent assessment of many companies
This book explains through a series of real scenarios what is required to experience true transformation. It is not just nearly learning of tools and techniques but conquering the THINKING! Many organizations forget about accomplishing success is only done through people. The culture of a business is where the true effort needs to be placed.
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- Charles
- 09-01-16
Must read
If you own or manage a business, this book is a must read. I often cringe at business books written by an MBA with models dehumanizing the customer's experience of serving others. This book is the exact opposite. It helps us all remember the "must do's" required for any organization to thrive, and much more.
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- Amazon Customer
- 07-11-17
Enjoyed it had some great ideas and stories
Very practical and insightful and the ideas are backed up. I recommend it if you are working on scaling.
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- Oren Molovinsky
- 03-16-15
Definitely some good learnings for scaling up
I would suggest is for anybody who is involved in scaling up an organization or department. The only drug that are that the authors seem to rely only on stories and best practices that they have personally come into contact with as a result of their internal research at Stanford. It would have been nice for them to go out and find some other examples as well, but that leaves some room for a second book! Overall a worthwhile read.
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- Amazon Customer
- 04-27-20
Fun to read, but not very helpful
it's a lot of helpful experience-based advice, that is categorized in helpful chapters but if I was going into a season of needing to scale up an organization, I wouldn't think of this book first.
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- Amanda
- 06-28-18
The headline is optional, except it's not.
I listened to it at 1.5x speed which helped. The book is fascinating if you're interested in how to grow organizations effectively or have maybe wondered what goes wrong in places that don't.
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Overall
- Ulises Gonzalez
- 04-22-18
For those with ambition
excellent thoght leadership witha bit of evidence on the side a book for any future business leader
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- Raphael
- 02-09-15
A must read for all high growth organizations.
Invaluable insights, good mix of different industries, plenty of food for thought. Highly recommend for anyone trying to grow a business.
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