The Employee Experience Advantage
How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate
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Narrated by:
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Erik Bloomquist
About this listen
Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic, which is becoming the number-one priority for business leaders around the world.
Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create cool spaces, ACE technology, and a celebrated culture. Featuring exclusive case studies, unique frameworks, and never-before-seen research, The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.
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Story
There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won't work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now?
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Unimpressive
- By Datta on 07-26-20
By: Jacob Morgan
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The Employee Experience
- How to Attract Talent, Retain Top Performers, and Drive Results
- By: Tracy Maylett EdD, Matthew Wride JD, Kerry Patterson - foreword
- Narrated by: Graham Rowat
- Length: 7 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements
By: Tracy Maylett EdD, and others
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
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Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
-
The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
- By: Patrick M. Lencioni
- Narrated by: Stephen Hoye
- Length: 5 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players.
-
-
Lot of talk about a simple concept
- By Andrea on 09-05-16
-
The First 90 Days, Updated and Expanded
- Proven Strategies for Getting Up to Speed Faster and Smarter
- By: Michael Watkins
- Narrated by: Grover Gardner
- Length: 6 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world’s most trusted guide for leaders in transition. Transitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed changes in an organization, they also place leaders in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.
-
-
Missing access to tables and charts
- By Vipul Gautam on 03-25-16
By: Michael Watkins
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- By: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- By Amazon Customer on 10-31-22
By: Will Guidara
-
The Future Leader
- 9 Skills and Mindsets to Succeed in the Next Decade
- By: Jacob Morgan
- Narrated by: Jacob Morgan
- Length: 7 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won't work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now?
-
-
Unimpressive
- By Datta on 07-26-20
By: Jacob Morgan
-
The Employee Experience
- How to Attract Talent, Retain Top Performers, and Drive Results
- By: Tracy Maylett EdD, Matthew Wride JD, Kerry Patterson - foreword
- Narrated by: Graham Rowat
- Length: 7 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements
By: Tracy Maylett EdD, and others
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
-
-
Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
-
The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
- By: Patrick M. Lencioni
- Narrated by: Stephen Hoye
- Length: 5 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players.
-
-
Lot of talk about a simple concept
- By Andrea on 09-05-16
-
The First 90 Days, Updated and Expanded
- Proven Strategies for Getting Up to Speed Faster and Smarter
- By: Michael Watkins
- Narrated by: Grover Gardner
- Length: 6 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world’s most trusted guide for leaders in transition. Transitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed changes in an organization, they also place leaders in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.
-
-
Missing access to tables and charts
- By Vipul Gautam on 03-25-16
By: Michael Watkins
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- By: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- By Amazon Customer on 10-31-22
By: Will Guidara
What listeners say about The Employee Experience Advantage
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Performance
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- Michelle Kissler
- 01-16-20
Horrible narration of a fascinating topic
Employee experience is a fun, interesting, vibrant topic, but the narrator will put you to sleep. He sounds like a robot. I have met the author of this book and he is anything but a robot. He’s lively and colorful. He speaks with passion and enthusiasm. It’s bizarre to listen to this book when it has his voice but definitely not his delivery.
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1 person found this helpful
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Performance
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Story
- Mary K
- 07-06-21
Helpful
As someone in the Talent field, I found this book to be interesting. Employee experience is something that few companies consider in depth. But they should. Especially in the current "war for talent." This book talks about what employees want and gives helpful tips on improving the employee experience.
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- AshleyC
- 06-19-19
Great book!
Great book! I really enjoyed listening and it has a lot of very useful information!
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- toi d harold
- 09-29-21
Great overview of all aspects of EX!
i have listened multiple times. Very good book for someone getting started in employee experience!
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- Garric Baker
- 06-19-21
A Must Read!
The employee experience is greatly underestimated as one of the driving factors in employee retention and attraction; anyone hoping to hire new candidates or retain existing workforce should read this book.
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- Sascha Schmunk
- 03-27-23
More relevant than ever!
It’s was already a key topic before COVID, but now the future of work themes are driving employee centricity and experience to new heights.
You wanna still exist in 5 years as market outperformer? Invest into EX. Where to start? Well start reading the book or drop me a message ;)
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