
The Relationship Edge
The Key to Strategic Influence and Selling Success
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
$0.99/mo for the first 3 months

Buy for $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Matthew W Porter
About this listen
Get a practical, actionable, three-step process to build and leverage important relationships.
Most people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workers - but few of us know how to consciously and systematically build and maintain positive business relationships. For years, The Relationship Edge has successfully shown people how to build personal relationships and repair damaged ones with a proven three-step process.
This completely updated third edition offers a fresh perspective on that process and includes more contemporary case studies, as well as how to build and nurture relationships online.
- Develop the right mindset - understand that personal relationships are vital to business success, both offline and online
- Ask the right questions - discover the common ground you share with others
- Do the right thing - be truthful and straightforward or you'll undermine the goodwill you've worked so hard to build
- Jerry Acuff, the author, has a proven record of success with previous editions of The Relationship Edge
With real case studies and step-by-step guidance, The Relationship Edge, Third Edition offers the tools and advice you need to develop strong, rewarding relationships with customers, co-workers, and managers. Jerry Acuff's latest version is packed full of practical, concrete information on the mechanics of interpersonal relationships in the business world, all designed to have you doing business better and more productively than ever.
Download the accompanying reference guide.©2011 John Wiley & Sons (P)2015 Delta Leadership, Inc.Listeners also enjoyed...
-
Stop Acting like a Seller and Start Thinking like a Buyer
- Improve Sales Effectiveness by Helping Customers Buy
- By: Jerry Acuff, Wally Wood
- Narrated by: Matthew Porter
- Length: 6 hrs
- Unabridged
-
Overall
-
Performance
-
Story
People love to buy. They love taking home a great product, and they definitely love getting a great deal. But, unfortunately for anyone in sales, people hate being sold. They hate feeling like they've been convinced to buy something or tricked into a purchase - even if they want the product you're selling. That's why sales is harder than ever, and that's why you have to change the way you operate if you want to sell more and keep your customers coming back.
-
-
Read too fast!
- By Lance Fortnow on 04-17-16
By: Jerry Acuff, and others
-
Questions That Sell
- The Powerful Process for Discovering What Your Customer Really Wants, Second Edition
- By: Paul Cherry
- Narrated by: Patrick Lawlor
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result.
-
-
Interesting for a novice
- By GH on 01-22-18
By: Paul Cherry
-
Power Negotiating for Sales People
- By: Roger Dawson
- Narrated by: Roger Dawson
- Length: 6 hrs and 36 mins
- Original Recording
-
Overall
-
Performance
-
Story
Have you ever wondered how a person becomes a "Power Performer" and lives an exceptional life? Do you know people who seem to lead a charmed life? Nothing ever seems difficult or complicated for them. They get straight As in school. They move into a fast-track career and advance swiftly. They effortlessly find a perfect mate to share their lives, and then raise a family of wonderful, talented children.
-
-
very informative... helps so much
- By Kristian B. on 04-17-16
By: Roger Dawson
-
Becoming Your Own Banker
- Unlock the Infinite Banking Concept
- By: R. Nelson Nash
- Narrated by: David de Berg
- Length: 3 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Becoming Your Own Banker - The Infinite Banking Concept is a text about the power of dividend-paying whole life insurance. This book demonstrates that your need for finance, during your lifetime, is much greater than your need for protection. Solve for this need through this instrument and you will end up with more life insurance than the companies will issue on you. It is not a sales tool for life insurance agents.
-
-
very low content to duration ratio
- By Amazon Customer on 01-23-22
By: R. Nelson Nash
-
KISS: Keep It Simple, Salesperson
- Selling Techniques That Really Work
- By: Fred Herman, Earl Nightingale
- Narrated by: Earl Nightingale, Fred Herman
- Length: 5 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Each tested and effective sales technique is clearly described, role-played, then reviewed in live, exciting seminars...introduced and summarized by Earl Nightingale and conducted with a group of sales professionals by master sales trainer Fred Herman.
-
-
Tried and tested advice on the market!
- By Vintila Bogdan on 12-30-16
By: Fred Herman, and others
-
Selling in a Crisis
- 55 Ways to Stay Motivated and Increase Sales in Volatile Times
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Selling in a Crisis, the world's most sought-after sales trainer Jeb Blount delivers an essential blueprint for staying motivated, keeping your pipeline full, increasing sales, retaining your customers, and advancing your career in times of uncertainty and change. In his classic, no-nonsense style, Jeb gives you fifty-five easy to consume tips, techniques, and tactics that are time-tested and proven to help you stay on top when everything and everyone else is down.
-
-
Great Read!
- By Anonymous User on 11-09-22
By: Jeb Blount
-
Stop Acting like a Seller and Start Thinking like a Buyer
- Improve Sales Effectiveness by Helping Customers Buy
- By: Jerry Acuff, Wally Wood
- Narrated by: Matthew Porter
- Length: 6 hrs
- Unabridged
-
Overall
-
Performance
-
Story
People love to buy. They love taking home a great product, and they definitely love getting a great deal. But, unfortunately for anyone in sales, people hate being sold. They hate feeling like they've been convinced to buy something or tricked into a purchase - even if they want the product you're selling. That's why sales is harder than ever, and that's why you have to change the way you operate if you want to sell more and keep your customers coming back.
-
-
Read too fast!
- By Lance Fortnow on 04-17-16
By: Jerry Acuff, and others
-
Questions That Sell
- The Powerful Process for Discovering What Your Customer Really Wants, Second Edition
- By: Paul Cherry
- Narrated by: Patrick Lawlor
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result.
-
-
Interesting for a novice
- By GH on 01-22-18
By: Paul Cherry
-
Power Negotiating for Sales People
- By: Roger Dawson
- Narrated by: Roger Dawson
- Length: 6 hrs and 36 mins
- Original Recording
-
Overall
-
Performance
-
Story
Have you ever wondered how a person becomes a "Power Performer" and lives an exceptional life? Do you know people who seem to lead a charmed life? Nothing ever seems difficult or complicated for them. They get straight As in school. They move into a fast-track career and advance swiftly. They effortlessly find a perfect mate to share their lives, and then raise a family of wonderful, talented children.
-
-
very informative... helps so much
- By Kristian B. on 04-17-16
By: Roger Dawson
-
Becoming Your Own Banker
- Unlock the Infinite Banking Concept
- By: R. Nelson Nash
- Narrated by: David de Berg
- Length: 3 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Becoming Your Own Banker - The Infinite Banking Concept is a text about the power of dividend-paying whole life insurance. This book demonstrates that your need for finance, during your lifetime, is much greater than your need for protection. Solve for this need through this instrument and you will end up with more life insurance than the companies will issue on you. It is not a sales tool for life insurance agents.
-
-
very low content to duration ratio
- By Amazon Customer on 01-23-22
By: R. Nelson Nash
-
KISS: Keep It Simple, Salesperson
- Selling Techniques That Really Work
- By: Fred Herman, Earl Nightingale
- Narrated by: Earl Nightingale, Fred Herman
- Length: 5 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Each tested and effective sales technique is clearly described, role-played, then reviewed in live, exciting seminars...introduced and summarized by Earl Nightingale and conducted with a group of sales professionals by master sales trainer Fred Herman.
-
-
Tried and tested advice on the market!
- By Vintila Bogdan on 12-30-16
By: Fred Herman, and others
-
Selling in a Crisis
- 55 Ways to Stay Motivated and Increase Sales in Volatile Times
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Selling in a Crisis, the world's most sought-after sales trainer Jeb Blount delivers an essential blueprint for staying motivated, keeping your pipeline full, increasing sales, retaining your customers, and advancing your career in times of uncertainty and change. In his classic, no-nonsense style, Jeb gives you fifty-five easy to consume tips, techniques, and tactics that are time-tested and proven to help you stay on top when everything and everyone else is down.
-
-
Great Read!
- By Anonymous User on 11-09-22
By: Jeb Blount
-
Pre-Suasion
- Channeling Attention for Change
- By: Robert B. Cialdini
- Narrated by: John Bedford Lloyd
- Length: 9 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
The author of the legendary best seller Influence, social psychologist Robert Cialdini, shines a light on effective persuasion and reveals that the secret doesn't lie in the message itself but in the key moment before that message is delivered.
-
-
Clever and Useful
- By David on 01-02-17
-
The Challenger Sale
- Taking Control of the Customer Conversation
- By: Matthew Dixon, Brent Adamson
- Narrated by: Matthew Dixon, Brent Adamson
- Length: 5 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades.
-
-
Bellow average book
- By Elias Karráa on 08-11-19
By: Matthew Dixon, and others
-
To Sell Is Human
- The Surprising Truth about Moving Others
- By: Daniel H. Pink
- Narrated by: Daniel H. Pink
- Length: 6 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
According to the U.S. Bureau of Labor Statistics, one in nine Americans works in sales. Every day more than 15 million people earn their keep by persuading someone else to make a purchase. But dig deeper and a startling truth emerges: Yes, one in nine Americans works in sales. But so do the other eight. Whether we’re employees pitching colleagues on a new idea, entrepreneurs enticing funders to invest, or parents and teachers cajoling children to study, we spend our days trying to move others.
-
-
Lenghty book with a few solid tips on persuation
- By Gerardo A Dada on 01-21-13
By: Daniel H. Pink
-
Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- By: Keenan
- Narrated by: Keenan
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
-
-
SPIN selling with more EQ mixed in
- By Amazon Customer on 09-28-19
By: Keenan
-
You Owe You
- Ignite Your Power, Your Purpose, and Your Why
- By: Eric Thomas PhD, Chris Paul - foreword
- Narrated by: Eric Thomas PhD, Cary Hite
- Length: 7 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
If you feel like success is for others, that only certain people get to have their dreams fulfilled, Eric Thomas’s You Owe You is your wake-up call. His urgent message to stop waiting for inspiration to strike and take control of your life is one he wishes someone had given him when he was a teenager—lost, homeless, failing in school, and dealing with the challenges of being a young Black man in America.
-
-
Not a motivational book
- By George on 09-26-22
By: Eric Thomas PhD, and others
-
10x Is Easier than 2x
- How World-Class Entrepreneurs Achieve More by Doing Less
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 9 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dan Sullivan, the world's leading coach for highly successful entrepreneurs, wants you to know that achieving 10X growth is exponentially easier than striving for 2X growth. Most find this idea confusing at first because simply imagining 10X growth causes them to think they need to do 10X more work to achieve it. However, being a 10X entrepreneur is nothing like what most people think.
-
-
Best Book of the year for me!!!
- By Trenton on 05-15-23
By: Dan Sullivan, and others
-
Man Up
- How to Cut the Bullshit and Kick Ass in Business (And in Life)
- By: Bedros Keuilian
- Narrated by: Bedros Keuilian
- Length: 4 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
Author Bedros Keuilian, founder and CEO of Fit Body Boot Camp and known as the "hidden genius" behind many of the most successful brands and businesses throughout multiple industries, will teach you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes - not only to achieve but dominate your goals.
-
-
Good overview, but nothing new or groundbreaking
- By jbloore on 06-13-19
By: Bedros Keuilian
-
Prospect: The Real Estate Lead Generation Manual
- By: Brian Icenhower
- Narrated by: Ed Nash
- Length: 10 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you just obtained your real estate license or you’re ready to breathe new life into your existing real estate practice, Prospect is the one audiobook you must have as your guide. You will be expertly trained on the most tested and effective prospecting methods available: circle prospecting, sphere of influence, expired listings, for sale by owners, previewing properties, door knocking, open houses, and much more.
-
-
Great book for all Real Estate agents
- By Jose Gonzalez on 04-29-19
By: Brian Icenhower
-
Unfu*k Yourself
- Get Out of Your Head and into Your Life
- By: Gary John Bishop
- Narrated by: Gary John Bishop
- Length: 3 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Are you tired of feeling f*cked up? If you are, Gary John Bishop has the answer. In this straightforward handbook, he gives you the tools and advice you need to demolish the slag weighing you down and become the truly unf--ked version of yourself. "Wake up to the miracle you are," he directs. "Here's what you've forgotten: You're a f--king miracle of being." It isn't other people that are standing in your way; it isn't even your circumstances that are blocking your ability to thrive. It's yourself and the negative self-talk you keep telling yourself.
-
-
Now I'm F'd for sure!
- By Kerry Strong on 08-24-17
By: Gary John Bishop
-
Who Not How
- The Formula to Achieve Bigger Goals Through Accelerating Teamwork
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 5 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world's foremost entrepreneurial coach shows you how to make a mindset shift that opens the door to explosive growth and limitless possibility - in your business and your life.
-
-
Valuable information - poor performance
- By LeAnn on 06-02-21
By: Dan Sullivan, and others
-
The Little Black Book of Connections
- 6.5 Assets for Networking Your Way to Rich Relationships
- By: Jeffrey Gitomer
- Narrated by: Jeffrey Gitomer
- Length: 3 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
The country's #1 sales trainer, Jeffrey Gitomer, offers a fresh take on networking and connecting your way to success. The Little Black Book of Connections is based on the power of give value first. It's about how you can climb the ladder without stepping on people's backs. It's about how to earn the respect of a powerful mentor without begging.
-
-
fantastic content
- By Daniel on 12-26-16
By: Jeffrey Gitomer
-
How to Grow Your Small Business
- A 6-Step Plan to Help Your Business Take Off
- By: Donald Miller
- Narrated by: Donald Miller
- Length: 5 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Using the exact steps you’ll learn in this book, Donald Miller grew his small business from four employees working out of a basement to a 15 million dollar operation, increasing revenue sixfold in just six years. As Miller grew his own business from the ground up, he realized nobody had put together a simple, step-by-step playbook for growing a business. That book didn’t exist. Until now. In this book, you’ll learn the 6 steps to grow a successful small business and create a playbook to implement them—your Flight Plan.
-
-
Applied everything here, also on business made simple course and story brand book and my business grew
- By Marco Randazzo on 04-12-23
By: Donald Miller
What listeners say about The Relationship Edge
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Humberto
- 03-16-15
Refers to charts and links :(
Would you recommend this book to a friend? Why or why not?
The book is actually pretty good if you are completely new to sales, if you have done marketing or sales successfully for a while now this book might prove a simple validation of your processes.
The one bad thing is that it refers to charts and links through out.
How would you have changed the story to make it more enjoyable?
Have a complimentary .pdf to download with the graphs, images and links the book refers to.
Which character – as performed by Matthew W Porter – was your favorite?
n/a
Who do you think would benefit most from listening to The Relationship Edge?
Newbie Sales professionals
Any additional comments?
n/a
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
3 people found this helpful
-
Overall
-
Performance
-
Story
- Chris
- 11-29-21
Too repetitive and boring to grasp
It was quite repetitive and hard to listen to. The narrator did a good job but the accents were a little strange at times. I couldn't finish it, to be honest. I got up to chapter 9 and had to stop. It was the same story over and over again and it got too boring. There are better books on sales, relationship building and CRM than this unfortunately.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!