Questions That Sell Audiobook By Paul Cherry cover art

Questions That Sell

The Powerful Process for Discovering What Your Customer Really Wants, Second Edition

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Questions That Sell

By: Paul Cherry
Narrated by: Patrick Lawlor
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About this listen

Ask the questions - and get the sale.

As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal.

Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result. Packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions, the revised and updated second edition now includes new material on how to:

  • Use questions to qualify prospects (without insulting them)
  • Discover hidden customer needs and motivations
  • Raise delicate questions
  • Overcome stalls
  • Reinvigorate a stale relationship
  • Soothe anxious buyers
  • Accelerate the decision process
  • Upsell and cross-sell so you no longer leave money on the table
  • Prospect for new business
  • Pose intriguing questions to position yourself as a thought-leader on social media
  • Turn social media contacts into active sales leads
  • Identify dead-end opportunities
  • Secure referrals
  • And more

Success is yours for the asking. Smart questioning will get you there.

©2018 Paul Cherry (P)2017 Brilliance Publishing, Inc., all rights reserved. Published by arrangement with AMACOM, a division of American Management Association International, New York.
Marketing Marketing & Sales Sales & Selling Business
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Engaging Narration • Recycled Ideas • Good Story Format
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This is more than a how-to book. Paul really walks you through this customer-focus sales process while expanding on the meta framework that gives context and relevance when navigating through the different sales stages.

Hit the nail on the head

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I haven't listened to such a good sales book in a while, really goes in detail and gives tons of gems you can apply now

best sales book

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Great ideas about what information to get from prospective clients and good ways to gather that information. Listening to this showed me I’m going to much chit chat and not asking what I know I should. Thank you.

Ask the question

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This is more like a book promoting other sales book authors and their own books !

PROMOTION MATERIAL

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If you want to listen just to get the info then okay. The narrator is very much just reading, and not keeping you engaged. That on top of nothing to keep you drawn in in terms of the actual content of this book. I would buy the physical copy so you can turn to the pages for specific question.

Probably better if you read

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This is a great resource for someone leaning the art of questioning. For someone who has done a great deal of customer interaction, there is nothing in this book to help you. Its a good codification of lessons of hard knocks.

I would recommend getting the paperback. Also, the book would have benefited from a PDF that summarizes all the areas and question types. It's okay for early career people, but the grizzled veteran should pass.

Interesting for a novice

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The chapters based off what is said vs what shows up on the screen are different. Becomes frustrating when going back through the book or assigned a certain chapter and it’s the wrong one because everything is off. Please fix!!

Please Fix The Chapters

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Inthis book, the author seems more interested in telling the reader how the questions work rather than actually listing the questions out.
I found myself fast-forwarding through the entire book just to get to the questions that I wanted to retrieve.
There is far too much explanation in this book and not enough substance about rhe subject matter; questions.
If you're going to write a book about questions, perhaps the questions should be the title of the chapters and the first thing that comes up in each chapter rather than explaining what everything is then giving you a couple examples in the middle or the end.
There really is no consistency or no outline followed in this book making it very difficult to listen to as an audio version

I found myself fast forwarding more that listening

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It's good because it recycles ideas from SPIN Selling. Other than that....well, the narration and the story format are engaging.

Get SPIN Selling instead

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This book beat around the bush a lot, and seem to circle around and repeat itself on points over and over and over. There are tidbits here and there. If you have a solid base of knowledge in the sales industry, this book will be a waste of money for you.

Repetitive

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