The Secrets of a Killer Auto Business Plan for Success
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Narrated by:
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Andrew Morrison
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By:
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Donald A. Funk
About this listen
Hire one of the best and brilliant auto service consultants with this audiobook! This amazing intuitive book will elevate your customer service rating and rock your sales while taking you’re earnings through that unlimited ceiling.
This book brings a complete stuffed success tool box to empower all the front line cast members, the service manager, ops manager, board of directors, and CEO. This masterpiece needs to be in the hand of every cast member, which will be like adding jet fuel that will drive your business beyond your wildest dreams.
This book is an ingenious guide on how automotive service providers can build consistent double digital traffic through a transformational customer service experience. This can be achieved by empowering the consumer with investments in smart tools that provide a credible neutral third party influence and validation.
Secondly, the customers have to be educated about the process of diagnosis and repair in terms they are able to understand and relate to. This will make them feel a part of the process, and the customers will willingly sell themselves when they know what is in it for them. Our mission statement is that we have to amaze every auto service customer 100 percent of the time by 100 percent of the cast members. Through the relentless pursuit for excellence, it was for one person, the one who pays our pay checks.
This spectacular book discusses the three major KPIs that drive traffic and sales for the service center, while taking the business from the level of being good to great, and from great to epic. Under my leadership, with this master plan, we were able to generate $2.55 million in new sales, including labor parts, tires, and batteries in a 13-months period, while adding 2011 new wheel alignments sales.
This is an ROI book, while using the Disney-like philology of creating a customer service experience that is so solid that it drives constant double-digit growth. Thus, becoming a firewall that flourishes regardless of recessions and pandemics. It aims to empower the cast members and help them move forward in delivering a Disney-like customer service experience that wows the guest, leaving them ecstatic, resulting in repeat business.
The goal is to bring back the focus to customer service and thus taking it to heights, never imagine from impossible to possible! This amazing book checks all the boxes in a magical and outstanding way. It's about how to engage, educate and empower the consumer. This is a phenomenal and killer playbook that will help all service providers deliver an ethical approach by educating and empowering the consumer.
©2023 Donald A. Funk (P)2023 Donald A. FunkListeners also enjoyed...
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Story
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
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Presentation and attention to detail matter
- By Stephen Estelle on 11-05-19
By: Chip Conley
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Think Like Amazon
- 50 1/2 Ideas to Become a Digital Leader
- By: John Rossman
- Narrated by: Jeff Cummings, John Rossman
- Length: 9 hrs and 10 mins
- Unabridged
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“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.
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A must read if you really want to innovate like Amazon
- By Npino on 05-19-19
By: John Rossman
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
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To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
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Process!
- How Discipline and Consistency Will Set You and Your Business Free
- By: Mike Paton, Lisa González
- Narrated by: Mike Paton
- Length: 4 hrs and 4 mins
- Unabridged
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It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
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Missing Chapter Five
- By Will Thomas on 12-12-22
By: Mike Paton, and others
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Company of One
- Why Staying Small Is the Next Big Thing for Business
- By: Paul Jarvis
- Narrated by: Paul Jarvis
- Length: 7 hrs and 32 mins
- Unabridged
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Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business.
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Starts out strong...
- By Oliver Nielsen on 05-02-20
By: Paul Jarvis
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Shark Tank Jump Start Your Business
- How to Launch and Grow a Business from Concept to Cash
- By: Michael Parrish DuDell, Mark Cuban, Barbara Corcoran, and others
- Narrated by: Michael Parrish DuDell
- Length: 6 hrs and 5 mins
- Unabridged
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From the ABC hit show Shark Tank, this book - filled with practical advice and introductions from the Sharks themselves - will be the ultimate resource for anyone thinking about starting a business or growing the one they have. Full of tips for navigating the confusing world of entrepreneurship, the book will intersperse words of wisdom with inspirational stories from the show.
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Middle School material. Vague, no depth.
- By nate on 12-22-13
By: Michael Parrish DuDell, and others
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Shortcut Your Startup
- Speed Up Success with Unconventional Advice from the Trenches
- By: Carter Reum, Courtney Reum
- Narrated by: Carter Reum
- Length: 6 hrs and 55 mins
- Unabridged
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Courtney and Carter Reum have years of experience in the field, from investing in over 130 companies, including Lyft, Pinterest, Warby Parker, and ClassPass, to driving the success of their own liquor brand, VEEV Spirits. The Reum brothers have learned from every triumph and tribulation and over the years have developed an effective and easy-to-understand guide to help entrepreneurs through the startup journey from inception to sale.
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A must read for start ups
- By Dave on 02-09-18
By: Carter Reum, and others