Peak
How Great Companies Get Their Mojo from Maslow (Revised and Updated)
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Narrated by:
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Brian Sutherland
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By:
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Chip Conley
About this listen
Proven principles for sustainable success, with new leadership insight
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need. And years later, when the young founders of Airbnb asked him to help turn their start-up home-sharing company into a world-class hospitality giant, Conley once again used the principles he'd developed in Peak.
In the decade since this book's first edition, Conley's Peak strategy has been developed on six continents in organizations in virtually every industry. The author's foundational premise is that great leaders become amateur psychologists by understanding the unique needs of three key relationships - with employees, customers, and investors - and this message has resonated with every kind of leader and company, including some of the world's best known, from Apple to Facebook. Avid users of Peak have found that the principles create greater loyalty and differentiation with their key stakeholders. This new second edition includes in-depth examples of real-world Peak companies, including the author's own at Airbnb, and exclusive Peak leadership practices that will take you - and your company's performance - to new heights.
Whether you're at a start-up or a Fortune 500 company, at a for-profit, nonprofit, or governmental organization, this book can help you and your people reach potential you never realized you had.
- Understand how Maslow's hierarchy makes for winning business practices
- Learn how Peak drove some of today's top businesses to success
- Help employees reach their full potential - and beyond
- Transform the customer experience and keep investors happy
The Peak framework succeeds because it elevates the business from the inside out. These same principles apply in the boardroom, the breakroom, and your living room at home and have proven to be the foundation of healthy, fulfilled lives. Even if you think you're doing great, you could always be doing better - and Peak gives you a road map to the next level.
Download the accompanying reference guide.©2017 Chip Conley (P)2018 Audible, Inc.Listeners also enjoyed...
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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Reinforces core values
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Who Says Elephants Can't Dance?
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- Narrated by: Edward Herrmann
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In 1990, IBM had its most profitable year ever. By 1993, the company was on a watch list for extinction, victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent.
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Moderate Start, Picks up FAST!
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Everybody Matters
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- Narrated by: Steven Menasche
- Length: 8 hrs and 51 mins
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Performance
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Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
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A Much Better Read
- By Bob Burton on 12-14-18
By: Bob Chapman, and others
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The Self-Made Billionaire Effect
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- By: John Sviokla, Mitch Cohen
- Narrated by: Erik Synnestvedt
- Length: 6 hrs and 17 mins
- Unabridged
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Imagine what Atari might have achieved if Steve Jobs had stayed there to develop the first massmarket personal computer. Or what Steve Case might have done for PepsiCo if he hadn't left for a gaming start-up that eventually became AOL. What if Salomon Brothers had kept Michael Bloomberg, or Bear Stearns had exploited the inventive ideas of Stephen Ross? Scores of top-tier entrepreneurs worked for established corporations before they struck out on their own and became self-made billionaires.
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Waste of time!
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By: John Sviokla, and others
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Company of One
- Why Staying Small Is the Next Big Thing for Business
- By: Paul Jarvis
- Narrated by: Paul Jarvis
- Length: 7 hrs and 32 mins
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Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business.
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Starts out strong...
- By Oliver Nielsen on 05-02-20
By: Paul Jarvis
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Small Giants
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It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside 14 such remarkable companies.
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fantastic book for small company builders
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By: Bo Burlingham
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The Orange Revolution
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Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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Good Business Book on Teams
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The Strategist
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Performance
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Based on an acclaimed professor's legendary strategy course at Harvard Business School, The Strategist offers a radically new perspective on a leader's most vital role. "Are you a strategist?" That's the first question Cynthia Montgomery asks the business owners and senior executives from all over the world who participate in her highly regarded executive education course. It's not a question they anticipate, but by the time the program ends, they cannot imagine leading their companies to success without being - and living the role of - a strategist.
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Slow going with an odd narrative tone
- By Benson Bumpkin on 08-06-12
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Inside Drucker's Brain
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- Length: 6 hrs and 55 mins
- Unabridged
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In late 2003, Peter Drucker invited Jeffrey Krames to his home in Claremont, California, for a rare interview. The 94-year-old Drucker who had amassed an unprecedented body of published work, comprised of many hundreds of thousands of pages, spent a full day sharing his insights from a lifetime of management consulting and writing. This resulting audiobook is a simple guide that distills the essential wisdom from Drucker's considerable body of work.
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Learn From the Master
- By morton on 10-24-08
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Good to Great
- Why Some Companies Make the Leap...And Others Don't
- By: Jim Collins
- Narrated by: Jim Collins
- Length: 10 hrs and 1 min
- Unabridged
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Performance
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Story
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
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Good info, over-the-top narration
- By Anaxamaxan on 08-31-10
By: Jim Collins
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The Reinventors
- How Extraordinary Companies Pursue Radical Continuous Change
- By: Jason Jennings
- Narrated by: Jason Jennings
- Length: 6 hrs and 10 mins
- Unabridged
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Eventually every job and every business will become irrelevant. According to Jason Jennings, the past few decades have seen unprecedented shifts: former third-world nations have transformed themselves into high-tech manufacturing powerhouses; technology has democratized business and increased competition in ways never before seen; and customers, used to getting exactly what they want when they want it, are no longer beholden to the corporate giants.
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Good advice
- By Myers on 07-28-18
By: Jason Jennings
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- By: Nicholas J. Webb
- Narrated by: James Foster
- Length: 7 hrs and 1 min
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Performance
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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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Must read if you are looking for a way to improve your business
- By Anonymous User on 05-06-20
By: Nicholas J. Webb
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What listeners say about Peak
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Amazon Customer
- 04-19-18
A must read for business professionals
I truly loved this book. A good eye opener to using Maslow and expanding our interpretation of his tool.
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- NWMama
- 07-01-24
Excellent content
Reader was dull, but the content was excellent. I happen to have the physical book to look at the images and it really isn't necessary to have them PDF since the images are described so well. The end of the physical book has a Peak Managerial Assessment section (highly recommended), which the audio does NOT have- might be in the PDF though. Book is outstanding as a whole.
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- antonio
- 04-03-22
Great Book & Really Helpful
Read and listened to the audio book.
Maslows Hierarchy has been integrated into my business now
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- Alfred Mwamba
- 07-03-21
Great Insights!
Applying Maslow's principles to life and leadership is a great way to get your mojo flowing! Learned a lot!
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- Carsten Korch
- 12-11-20
Excellent book!
This book is full of great insights and tips on how we can analyze and create a better experience for all the stakeholders with whom we're involved in creating the best possible business that will give us more satisfaction and fulfillment in life.
I recommend this book and will use it as a gift to my friends.
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- Stephen Estelle
- 11-05-19
Presentation and attention to detail matter
Chip Conley is a compelling speaker and an engaging personality. Why he didn’t read his work himself is a mystery. This audio book is like a wonderful gift wrapped in a wet paper box. The contents might be amazing, but presentation makes no sense. The narrator reads each sentence as though it’s a question. He doesn’t seem to understand the ideas he’s conveying. The narration is quite simply exhausting and unbearable. Returning the audio book and buying the paper copy.
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1 person found this helpful
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- S. Leigon
- 09-10-18
Narration is horrendous
I heard Chip Conley speak at a conference a few years ago. From there I started reading articles he would publish. I figured I would check out his book on audible. The narration is terrible. I couldn't get more than 5 minutes in to the book.
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- AZ Desert Gator
- 04-21-22
Computer generated narration; are you kidding??
I didn’t know that they sold computer generated narrations as audiobooks. While the computer generated narration is better quality than Siri or Alexa reading it, it’s still falls short of A human narrator. Perhaps I should’ve been more vigilant in studying the fine print to see who the narrator was, but I think it’s reasonable to expect a human narrator on a commercial audiobook unless it’s disclosed quite boldly that it’s computer generated.
I’m really not interested in listening to this above average computer voice read this book to me. It does not bode well for me continuing past my seven day free trial.
My Customer-centric advice to Audible and Amazon is the hit the buyer over the head with a Disclosure that this is a computer generated narration not a human narrator.
Before you buy this or choose it as one of your selections I recommend listening to a sample to make sure you’re OK with 10+ hours of computer generated voice.
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