The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth Audiobook By Rob Knapp cover art

The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

By: Rob Knapp
Narrated by: Scott Hoke
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The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

©2008 Robert Knapp (P)2012 Robert Knapp Customer Service Leadership Management Management & Leadership Marketing & Sales Personal Finance Business Marketing
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This is the first book I've bought through audible and I absolutely loved it. I listened to it in my car, at work during my breaks, and at home while relaxing. Supernova Advisor was filled with a lot of great information that can eliminate wasted time servicing clients who are not ideal for my business and focusing on clients I really like and who like me. It's a great example of quality over quantity.

Great business ideas for an FA

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It lays out an innovative blueprint for success in changing the way you think about and run your business

Valuable information

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Definitely has put a new spin on processes within my practice. Will definitely listen to it again!!

Great listen

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Valuable lessons in a very nice format. One of the best career books i have ever read.

Amazing

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Most of the illustrations and talk of technology firmly date this book to pre-2008, post 2001 mentalities and approaches to the business. The 100 client cap is getting more outdated, through more practices hiring paraplanners. Also, the book is very focused on one specific firm.

Regardless, there were some great nuggets in this book. But, it could use an update, or perhaps an additional section for folks outside of the Merrill world.

Good book, slightly dated

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A must read for new and old advisors A blueprint of success. Now you have a clue and here's your gameplan

Eye opening.

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This audiobook falls in to the trap of taking a great idea, and padding needlessly to build pages. A 30 minute version would be of equal value, as the concept is sound.

Like many business books, 20 minutes of content repeated a number of times

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I am a big fan of this book. One of my teammates recommended a listen to this and I soon realized our team is following the majority of the recommendations in this book. It works! There are a few things we should be improving on based on what this book shared. This should be an annual listen!

Insightful, Accurate and Great Guidelines

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I purchase this book expecting some new ideas on how to improve my practice. The advice of Supernova is enough to move someone from a suitability standard salesperson to fiduciary advisor but is far from anything that would differentiate or put you above the competition. Overall it feels like a manual of the minimum to be expected from a competent advisor.

Independent Advisors Don't Bother

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