The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth Audiobook By Rob Knapp cover art

The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

By: Rob Knapp
Narrated by: Scott Hoke
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About this listen

The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

©2008 Robert Knapp (P)2012 Robert Knapp
Leadership Management Marketing & Sales Personal Finance Business Customer Service
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What listeners say about The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

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Great business ideas for an FA

This is the first book I've bought through audible and I absolutely loved it. I listened to it in my car, at work during my breaks, and at home while relaxing. Supernova Advisor was filled with a lot of great information that can eliminate wasted time servicing clients who are not ideal for my business and focusing on clients I really like and who like me. It's a great example of quality over quantity.

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6 people found this helpful

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Great listen

Definitely has put a new spin on processes within my practice. Will definitely listen to it again!!

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Amazing

Valuable lessons in a very nice format. One of the best career books i have ever read.

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    3 out of 5 stars

Like many business books, 20 minutes of content repeated a number of times

This audiobook falls in to the trap of taking a great idea, and padding needlessly to build pages. A 30 minute version would be of equal value, as the concept is sound.

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Good book, slightly dated

Most of the illustrations and talk of technology firmly date this book to pre-2008, post 2001 mentalities and approaches to the business. The 100 client cap is getting more outdated, through more practices hiring paraplanners. Also, the book is very focused on one specific firm.

Regardless, there were some great nuggets in this book. But, it could use an update, or perhaps an additional section for folks outside of the Merrill world.

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2 people found this helpful

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Eye opening.

A must read for new and old advisors A blueprint of success. Now you have a clue and here's your gameplan

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Independent Advisors Don't Bother

I purchase this book expecting some new ideas on how to improve my practice. The advice of Supernova is enough to move someone from a suitability standard salesperson to fiduciary advisor but is far from anything that would differentiate or put you above the competition. Overall it feels like a manual of the minimum to be expected from a competent advisor.

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1 person found this helpful