Showing titles in Communication & Social Skills

​​From the host of the award-winning, critically acclaimed podcast Conversations with People Who Hate Me comes a thought-provoking, witty, and inspirational exploration of difficult conversations and how to navigate them. Conversations with People Who Hate Me will serve as both a guide to anyone partaking in dif­ficult conversations and a permission slip for those who dare to believe that connection is possible.

Keith Ferrazzi is a master networker who claims his secret is merely reaching out to other people. And what distinguishes highly successful people from everyone else is the way they use the power of relationships, so that everyone wins. In Never Eat Alone, Ferrazzi presents the specific steps and mindset he uses to connect with the thousands of individuals in his Rolodex.

No relationship is perfect - but it can be better. The secret to stronger relationships isn't to become more charming or funny or to solve the world's problems or to just try harder. All you have to do is listen. It's that simple. Yet our noisy culture hasn't equipped us to do this. With warmth and a touch of humor, personal coach and expert communicator Becky Harling shares simple, practical listening tools that will help you become a person others are drawn to and want to spend time with.

Love may be sweeter the second time around, but once the bliss of a newfound relationship wears off a little, the reality of being part of a stepfamily sets in. If you are one of the millions of remarried Americans facing the challenge of blending two existing families into one cohesive whole, you are part of a stepcouple - and you know all too well how hard it can be to make your marriage work in sometimes tough terrain. Susan Wisdom and Jennifer Green provide tips and strategies on dealing with the issues remarried couples face, with a wealth of advice from real-life stepcouples.

Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again.

Why are so many people so bad at listening? Or am I just a complainer? Well, the truth is, it's become harder and harder for people to pay attention. Social media, technology, and our fast-paced society have all contributed to that. In this guide, we'll address the problem, as well as some hardcore tips and suggestions to help you become a better listener and likable communication guru. Other than that, we'll show you the ropes of seeing through someone's nonverbal messages, body language, negotiation tactics, sales techniques, flirtatious moves, and much more.

The Introvert's Survival Guide, hosted by comedian Aparna Nancherla, is your portal to navigating a world cranked up to full volume. Get ready for each enlightening episode, where a surreal social nightmare complete with spine-tingling music is complemented by a roadmap to navigate through it.

In Get People to Do What You Want, you'll find the practical answers to these questions and in the process, discover how to win people over. You will gain an upper hand in your interaction with others that translates into higher starting salaries, greater productivity, and better relationships in which you are never the victim. You'll learn about: one-on-one interaction, group dynamics, the projection of leadership, instinctual trust and mistrust of others, and other elements of human behavior that must be understood to win people over for more than a few moments.

It sounds so simple: Tell stories from your life, and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are.

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people - their intentions, their capabilities, their desires and their fears. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.

One third to one half of Americans are introverts in a culture that celebrates - even enforces - an ideal of extroversion and a cult of personality. Political leaders are charismatic, celebrities bask in the spotlight, and authority figures are assertive. It is no surprise that a quiet revolution has begun to emerge among the invisible half of the population, asserting that they are just as powerful in their own unique ways. The Irresistible Introvert embodies the spirit of this revival and breaks down the myth that charisma is reserved for extroverts only.

Featuring first-hand accounts of victims, examples of scripts used by fraudsters, a look into the psychology of fraud and of course plenty of Becky's hysterical interactions with scammers, this is a must-listen for anyone who needs a reminder that Keanu Reeves is NOT in love with them.

Every time you express yourself more clearly, more concisely, more forcefully, more convincingly, more powerfully - you rise above your competition.

Inside you will find valuable information on the assertive personality, techniques, and tips that are designed to ensure you are armed with all the tools you need to become more assertive, get what you want, set your boundaries, and increase your confidence and self-esteem. You will learn about how, as a child, your environment and how you were treated by your parents, family members, friends, and people in authority may have stunted your ability to speak up.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people’s lives were at stake.

Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them? Written with Erikson's signature humor and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine—and keep you entertained along the way.

If you want relations that bring joy, fulfilment, and peace into your life. Then you’re looking at the right book. Most people have a hard time nurturing long-term, meaningful relationships. You’re exposed to new people daily at work, at the gym, or even at the supermarket. Despite this, less than one in ten interactions end up flourishing into a friendship.

La lucha diaria contra todo tipo de gente nefasta que entra a nuestra vida. Parejas, jefes, compañeros de trabajo, personas tóxicas que detectan nuestra nobleza como tiburones a la sangre. Personas que aprovecharán su nobleza y vivirán parasitando de su éxito y de su trabajo, a menos que usted les ponga un alto.

Do you want to master the art of reading people around you and know what they are thinking? Do you want to influence people, in any situation, using body language? The human body always leaves clues that give away the mental state of an individual. In this best-selling guide, you're going to learn how to interpret even the most subtle of body language cues and decrypt human subconscious communication like a telepath.