Business Conflict Resolution
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Conflict Resolution Guidebook for Managers
- Essential Skills for Preventing, Managing, and Resolving Conflict in the Workplace
- By: Amber Preston
- Narrated by: Dani Ryan
- Length: 3 hrs and 8 mins
- Unabridged
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Master conflict before it escalates—create a harmonious workplace quickly and efficiently, through these key conflict resolution skills! Are you overwhelmed by conflicts in the workplace that disrupt your team’s synergy? Do you find yourself wishing for practical strategies that can help you manage diverse personalities and prevent disputes from escalating into something more serious? If these challenges sound all too familiar, you're not alone. Many managers encounter these pain points. With the right tools and knowledge, you can transform conflict into collaboration.
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Conflict Resolution Guidebook for Managers
- Essential Skills for Preventing, Managing, and Resolving Conflict in the Workplace
- Narrated by: Dani Ryan
- Length: 3 hrs and 8 mins
- Release date: 04-07-25
- Language: English
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Master conflict before it escalates—create a harmonious workplace quickly and efficiently, through these key conflict resolution skills! Are you overwhelmed by conflicts in the workplace that disrupt your team’s synergy?
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 10-26-17
- Language: English
- No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- By: Peter T. Coleman - editor, Morton Deutsch - editor, Eric C. Marcus - editor
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Unabridged
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.
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Too dry ...
- By WoodenNickel on 02-12-20
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Release date: 03-19-19
- Language: English
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict....
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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its okay, not great
- By HonestBuyer on 03-13-24
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 09-08-22
- Language: English
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Getting Along
- By Anonymous User on 02-09-24
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 09-13-22
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- By: Mitchell Kusy, Elizabeth Holloway
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Unabridged
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Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement.
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Most for toxic coworkers
- By Good product, just don’t like shaving cream on 06-07-24
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Release date: 07-10-20
- Language: English
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Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being....
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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Good primer with wide variety of examples
- By S. O'HALLORAN on 02-24-20
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 12-31-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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The Art of Better Small Talk
- How to Initiate Conversations, Find Common Ground, and Keep the Dialogue Flowing
- By: Kevin Wagonfoot
- Narrated by: Virtual Voice
- Length: 5 hrs and 11 mins
- Unabridged
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Master Conversations, Connect Effortlessly, and Build Lasting Relationships Are you tired of awkward silences and superficial conversations? Do you struggle to make a memorable impression at networking events or social gatherings? The Art of Better Small Talk is your ultimate guide to mastering the art of conversation, helping you transform mundane interactions into meaningful connections. Unlock the Secrets of Engaging Conversation In this compelling book, you'll learn the skills and techniques necessary to become a confident, charming, and engaging conversationalist. Whether you're an ...
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The Art of Better Small Talk
- How to Initiate Conversations, Find Common Ground, and Keep the Dialogue Flowing
- Narrated by: Virtual Voice
- Length: 5 hrs and 11 mins
- Release date: 03-19-25
- Language: English
- Master Conversations, Connect Effortlessly, and Build Lasting Relationships Are you tired of awkward silences and superficial conversations? Do you...
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
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Needs PDF companion file
- By John L. Pinkowski on 03-07-17
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Release date: 05-17-16
- Language: English
- A former FBI hostage negotiator offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Amy Gallo, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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muy buen libro
- By Yazmin on 11-30-24
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Series: Serie Inteligencia Emocional de HBR
- Length: 2 hrs and 17 mins
- Release date: 02-15-22
- Language: Spanish
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer firme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar?....
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HBR Guide to Making Better Decisions
- HBR Insights Series
- By: Harvard Business Review
- Narrated by: Callie Beaulieu, Jonathan Yen
- Length: 5 hrs and 7 mins
- Unabridged
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As a manager you have to make decisions - from daily choices about team priorities to deciding which long-term innovation projects to pursue. But most decisions don't have a clear-cut answer, and assessing the alternatives and the risks involved can be overwhelming. You need a smarter approach to making the best choice possible. The HBR Guide to Making Better Decisions provides practical tips and advice to help you identify the problem, evaluate your alternatives, select the right path forward, and follow through successfully.
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HBR Guide to Making Better Decisions
- HBR Insights Series
- Narrated by: Callie Beaulieu, Jonathan Yen
- Series: HBR Insights Series, HBR Guide Series
- Length: 5 hrs and 7 mins
- Release date: 02-18-20
- Language: English
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As a manager you have to make decisions - from daily choices about team priorities to deciding which long-term innovation projects to pursue. But most decisions don't have a clear-cut answer, and assessing the alternatives and the risks involved can be overwhelming....
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Old Style Book with Little Insights
- By Gabrielle on 02-04-25
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Release date: 08-03-21
- Language: English
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Great for thinkers
- By Mathew on 06-17-18
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 07-22-15
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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The Importance of Words in Communication and Ways to Persuade the Opponent Using Words
- By: Mark Hardin
- Narrated by: Gordon Webster
- Length: 4 hrs and 57 mins
- Unabridged
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Unleash the power of language with The Importance of Words in Communication and Ways to Persuade the Opponent Using Words. Crammed with wisdom, this guidebook offers transformative insights into the role of words in shaping conversations, connections, and conflicts.
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The Importance of Words in Communication and Ways to Persuade the Opponent Using Words
- Narrated by: Gordon Webster
- Length: 4 hrs and 57 mins
- Release date: 02-12-25
- Language: English
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Unleash the power of language with The Importance of Words in Communication and Ways to Persuade the Opponent Using Words. Crammed with wisdom, this guidebook offers transformative insights into the role of words in shaping conversations, connections, and conflicts.
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- By: Joshua N. Weiss, William L. Ury - foreword
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Unabridged
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.
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Excellent real life examples of how to negotiate a seemingly impossible impasse
- By Amazon Customer on 07-22-24
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Release date: 10-13-20
- Language: English
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- By: The Arbinger Institute
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Unabridged
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.
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Drew me in
- By Godson on 06-21-22
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Release date: 01-31-22
- Language: English
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- By: Gabe Karp
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Unabridged
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While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.
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Real life stories
- By Richard Simtob on 06-14-23
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Release date: 04-12-22
- Language: English
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Don't Get Mad at Penguins offers an indispensable tool kit for engaging and harnessing healthy conflict to drive success and happiness, and eliminate the pain and stress of toxic conflict....
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Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- By: Robert Bordone, Joel Salinas
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Unabridged
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Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships.
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Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Release date: 03-18-25
- Language: English
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Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience.
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Negotiating at Work
- Turn Small Wins into Big Gains
- By: Deborah M. Kolb, Jessica L. Porter
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Unabridged
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.
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Approaching negotiations and preparations
- By Sam on 04-05-24
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Negotiating at Work
- Turn Small Wins into Big Gains
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Release date: 10-18-19
- Language: English
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....
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Leadership and Self-Deception: Getting Out of the Box
- By: The Arbinger Institute
- Narrated by: Steve Carlson
- Length: 6 hrs and 1 min
- Unabridged
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This third edition of an international best-seller - more than two million copies sold worldwide and translated into 33 languages - details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.
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Biggest waste of time in my life
- By Richard on 04-29-19
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Leadership and Self-Deception: Getting Out of the Box
- Narrated by: Steve Carlson
- Length: 6 hrs and 1 min
- Release date: 09-12-18
- Language: English
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This third edition of an international best-seller details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals....
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Please try againRegular price: $14.00 or 1 credit
Sale price: $14.00 or 1 credit
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