Customer Communication

Product List
    • Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
    • By: Renee Evenson
    • Narrated by: Kelly D’Ambrosio
    • Length: 7 hrs and 58 mins
    • Release date: 08-30-22
    • Language: English
    • 1 out of 5 stars 1 rating
    • Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.

    Regular price: $22.49 or 1 credit

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    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 44 ratings
    • Discover the secrets of written persuasion....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-17
    • Language: English
    • 5 out of 5 stars 12,249 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Regular price: $17.09 or 1 credit

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    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 32 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: $17.19 or 1 credit

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    • How Personal Videos Accelerate Sales and Improve Customer Experience
    • By: Ethan Beute, Stephen Pacinelli
    • Narrated by: Ethan Beute, Stephen Pacinelli
    • Length: 6 hrs and 26 mins
    • Release date: 11-19-19
    • Language: English
    • 4.5 out of 5 stars 34 ratings
    • Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough....

    Regular price: $17.19 or 1 credit

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    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.19 or 1 credit

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    • A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
    • By: Patrick Lencioni
    • Narrated by: Dan Woren
    • Length: 4 hrs and 17 mins
    • Release date: 02-23-10
    • Language: English
    • 5 out of 5 stars 2,224 ratings
    • This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....

    Regular price: $13.50 or 1 credit

    Sale price: $13.50 or 1 credit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 04-21-20
    • Language: English
    • 4.5 out of 5 stars 415 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Regular price: $22.49 or 1 credit

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    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 06-07-10
    • Language: English
    • 4.5 out of 5 stars 8,116 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Regular price: $21.83 or 1 credit

    Sale price: $21.83 or 1 credit

    • Explaining the Complicated So Anyone Can Understand
    • By: Frank J. Pietrucha
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 22 mins
    • Release date: 04-15-14
    • Language: English
    • 3.5 out of 5 stars 25 ratings
    • In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances....

    Regular price: $24.06 or 1 credit

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    • The Rules for Getting and Keeping Customers and Clients
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 06-06-00
    • Language: English
    • 4.5 out of 5 stars 857 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Regular price: $8.24 or 1 credit

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    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • By: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 09-24-19
    • Language: English
    • 4.5 out of 5 stars 1,233 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    Regular price: $19.79 or 1 credit

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  • Regular price: $9.99 or 1 credit

    Sale price: $9.99 or 1 credit

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    • Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
    • By: Noah Fleming
    • Narrated by: Noah Fleming, Walter Dixon
    • Length: 7 hrs and 23 mins
    • Release date: 01-28-15
    • Language: English
    • 4.5 out of 5 stars 48 ratings
    • Evergreen helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits....

    Regular price: $25.78 or 1 credit

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    • The 39 Essential Rules for Delivering Sensational Service
    • By: Lee Cockerell
    • Narrated by: Lee Cockerell
    • Length: 3 hrs and 59 mins
    • Release date: 03-05-13
    • Language: English
    • 4.5 out of 5 stars 451 ratings
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

    Regular price: $13.50 or 1 credit

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  • Regular price: $3.42 or 1 credit

    Sale price: $3.42 or 1 credit

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    • How Successful Businesspeople Build Relationships and Win Clients for Life
    • By: Maribeth Kuzmeski
    • Narrated by: Scott Peterson
    • Length: 6 hrs and 56 mins
    • Release date: 11-12-09
    • Language: English
    • 4 out of 5 stars 32 ratings
    • What makes the world's most successful individuals so good at their jobs? What do they do that others don't....

    Regular price: $23.20 or 1 credit

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    • The Step-by-Step System for More Sales, to More Customers, More Often
    • By: Ray Edwards
    • Narrated by: Ray Edwards
    • Length: 4 hrs and 11 mins
    • Release date: 08-06-19
    • Language: English
    • 5 out of 5 stars 274 ratings
    • Writing copy that sells without seeming "salesy" can be tough, but is an essential business skill. How to Write Copy That Sells is a step-by-step guide to writing fast, easy-to-read, effective copy....

    Regular price: $13.75 or 1 credit

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    • Time-Tested Strategies for Research, Segmentation, New Product Development, Innovation, and Related Topics in Modern Marketing
    • By: Bharat Rao
    • Narrated by: Virtual Voice
    • Length: 6 hrs and 53 mins
    • Release date: 02-22-24
    • Language: English
    • Not rated yet
    • An indispensable guide for individuals seeking to gain a comprehensive understanding of the core concepts of marketing. The goal of this book is to...

    Regular price: $9.99 or 1 credit

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    • Building Stronger Customer Connections in the Digital Age
    • By: John R. DiJulius III
    • Narrated by: Joel Richards
    • Length: 5 hrs and 22 mins
    • Release date: 08-29-20
    • Language: English
    • 5 out of 5 stars 24 ratings
    • In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society....

    Regular price: $19.46 or 1 credit

    Sale price: $19.46 or 1 credit