Customer Communication

Product List
    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-17
    • Language: English
    • 5 out of 5 stars 12,229 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Regular price: $17.09 or 1 credit

    Sale price: $17.09 or 1 credit

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 44 ratings
    • Discover the secrets of written persuasion....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 30 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
    • By: Patrick Lencioni
    • Narrated by: Dan Woren
    • Length: 4 hrs and 17 mins
    • Release date: 02-23-10
    • Language: English
    • 5 out of 5 stars 2,219 ratings
    • This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....

    Regular price: $13.50 or 1 credit

    Sale price: $13.50 or 1 credit

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 06-07-10
    • Language: English
    • 4.5 out of 5 stars 8,116 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Regular price: $21.83 or 1 credit

    Sale price: $21.83 or 1 credit

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • The Rules for Getting and Keeping Customers and Clients
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 06-06-00
    • Language: English
    • 4.5 out of 5 stars 855 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Regular price: $8.24 or 1 credit

    Sale price: $8.24 or 1 credit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 04-21-20
    • Language: English
    • 4.5 out of 5 stars 412 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Regular price: $22.49 or 1 credit

    Sale price: $22.49 or 1 credit

  • Regular price: $4.99 or 1 credit

    Sale price: $4.99 or 1 credit

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    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • By: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 09-24-19
    • Language: English
    • 4.5 out of 5 stars 1,228 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit

  • Regular price: $9.99 or 1 credit

    Sale price: $9.99 or 1 credit

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    • The 39 Essential Rules for Delivering Sensational Service
    • By: Lee Cockerell
    • Narrated by: Lee Cockerell
    • Length: 3 hrs and 59 mins
    • Release date: 03-05-13
    • Language: English
    • 4.5 out of 5 stars 451 ratings
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

    Regular price: $13.50 or 1 credit

    Sale price: $13.50 or 1 credit

    • 10 Guiding Principles for Winning Tomorrow's Business
    • By: Blake Morgan
    • Narrated by: Lisa Larsen
    • Length: 6 hrs and 38 mins
    • Release date: 10-29-19
    • Language: English
    • 4.5 out of 5 stars 31 ratings
    • In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....

    Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit

    • The Step-by-Step System for More Sales, to More Customers, More Often
    • By: Ray Edwards
    • Narrated by: Ray Edwards
    • Length: 4 hrs and 11 mins
    • Release date: 08-06-19
    • Language: English
    • 5 out of 5 stars 273 ratings
    • Writing copy that sells without seeming "salesy" can be tough, but is an essential business skill. How to Write Copy That Sells is a step-by-step guide to writing fast, easy-to-read, effective copy....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

    • A 30-Day Program for Mastering Stress-Free Lead Development
    • By: John Rosso, David Mattson
    • Narrated by: Sean Pratt
    • Length: 3 hrs and 13 mins
    • Release date: 06-01-18
    • Language: English
    • 4.5 out of 5 stars 128 ratings
    • Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

    • The Gather, Ask, Do Method for Building Meaningful Business Relationships
    • By: Susan McPherson, Jackie Ashton
    • Narrated by: Susan McPherson
    • Length: 8 hrs and 14 mins
    • Release date: 08-31-21
    • Language: English
    • 4 out of 5 stars 13 ratings
    • Networking is often considered a necessary evil for all working professionals. With social media platforms like LinkedIn, Twitter, Instagram, and Facebook at our disposal, reaching potential investors or employers is much easier....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • By: Roy Lilley
    • Narrated by: Timothy Andrés Pabon
    • Length: 3 hrs and 41 mins
    • Release date: 05-28-19
    • Language: English
    • 4 out of 5 stars 446 ratings
    • Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

    Regular price: $16.00 or 1 credit

    Sale price: $16.00 or 1 credit

    • Connect with Customers and Engage Employees with Brand Storytelling
    • By: Gabrielle Dolan
    • Narrated by: Katherine Littrell
    • Length: 5 hrs and 17 mins
    • Release date: 04-13-21
    • Language: English
    • 4.5 out of 5 stars 2 ratings
    • Your brand is the stories people share about you when you're not in the room. In Magnetic Stories, business storytelling expert Gabrielle Dolan reveals how you can create and share stories that stick....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

    • Building Your Playbook for Growing Sales and Connecting with Customers
    • By: Chris Jennings
    • Narrated by: Chris Jennings, Stephen George
    • Series: Conversations Made Easy, Book 1
    • Length: 5 hrs and 55 mins
    • Release date: 11-13-23
    • Language: English
    • 5 out of 5 stars 2 ratings
    • For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    • How Big Companies Use 'Plain English' to Rob You Blind
    • By: David Cay Johnston
    • Narrated by: Todd McLaren
    • Length: 12 hrs and 10 mins
    • Release date: 10-15-12
    • Language: English
    • 4.5 out of 5 stars 61 ratings
    • David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else....

    Regular price: $15.47 or 1 credit

    Sale price: $15.47 or 1 credit