Customer Success Leadership

Product List
    • The Only Difference Between Success and Failure
    • By: Grant Cardone
    • Narrated by: Grant Cardone
    • Length: 7 hrs and 24 mins
    • Release date: 07-19-11
    • Language: English
    • 4.5 out of 5 stars 47,455 ratings
    • Ready to take massive action? Change your life and reach any goal with the 10X Rule by Grant Cardone. Never settle again.

    $24.06 or free with 30-day trial

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,786 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    $21.49 or free with your Plus trial

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 72 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    $17.19 or free with your Plus trial

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 375 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    $24.06 or free with 30-day trial

    • The 6 Keys To Deliver A World-Class Experience
    • By: David Brownlee
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 9 mins
    • Release date: 02-15-24
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your ...

    $14.99 or free with your Plus trial

    • How Successful Companies Transform New Customers into Loyal Champions
    • By: Donna Weber
    • Narrated by: Donna Weber
    • Length: 5 hrs and 1 min
    • Release date: 12-08-21
    • Language: English
    • 4 out of 5 stars 12 ratings
    • Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, customer success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems....

    $19.95 or free with 30-day trial

    • Move Beyond the Competition, Create More Value, and Become the Obvious Choice
    • By: Peter Sheahan, Julie Williamson
    • Narrated by: Peter Sheahan, Walter Dixon
    • Length: 8 hrs and 24 mins
    • Release date: 05-10-16
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Peter Sheahan and Julie Williamson show you how to identify the place where you can create the most value - your edge of disruption - at the intersection of old and new....

    $24.06 or free with your Plus trial

    • How Irresistible Leaders Attract Employees, Customers, and Profits
    • By: Roberta Chinsky Matuson
    • Narrated by: Roberta Chinsky Matuson
    • Length: 6 hrs and 48 mins
    • Release date: 05-03-17
    • Language: English
    • 4.5 out of 5 stars 20 ratings
    • Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....

    $24.06 or free with your Plus trial

    • 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
    • By: Joseph A. Michelli
    • Narrated by: Joseph Michelli
    • Length: 8 hrs and 8 mins
    • Release date: 08-10-21
    • Language: English
    • 5 out of 5 stars 1 rating
    • In The Airbnb Way, Michelli shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy....

    $17.19 or free with your Plus trial

    • By: Michael Maslansky
    • Narrated by: Michael Maslansky
    • Length: 7 hrs and 26 mins
    • Release date: 05-01-10
    • Language: English
    • 4.5 out of 5 stars 70 ratings
    • What to say, how to say it, and why it matters: communicating with authority and honesty in an age of mistrust.....

    $21.83 or free with 30-day trial

    • A Detective Story About Solving the Mystery of Customer Behavior
    • By: David S Duncan
    • Narrated by: David S Duncan, Terrence Kidd
    • Length: 4 hrs and 39 mins
    • Release date: 05-04-21
    • Language: English
    • 4.5 out of 5 stars 37 ratings
    • A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....

    $17.09 or free with 30-day trial

    • Perfecting the Art of Customer Service
    • By: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 05-05-15
    • Language: English
    • 4.5 out of 5 stars 902 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    $20.00 or free with 30-day trial

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 22 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    $21.49 or free with 30-day trial

    • If it's a friend, you lend a hand. If it's a customer... you sell.
    • By: Nacho Caballero
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 23 mins
    • Release date: 04-16-25
    • Language: English
    • Not rated yet
    • 📘 Listen, Detect, Help – by Nacho Caballero 💡 Struggling to grow your business? Want to sell more without losing authenticity? This book is...

    $4.00 or free with your Plus trial

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 06-07-10
    • Language: English
    • 4.5 out of 5 stars 8,136 ratings
    • Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

    $25.19 or free with 30-day trial

  • $13.49 or free with 30-day trial

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 04-21-20
    • Language: English
    • 4.5 out of 5 stars 442 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    $22.49 or free with 30-day trial

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 02-06-23
    • Language: English
    • 5 out of 5 stars 3 ratings
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    $19.95 or free with 30-day trial

    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • By: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 09-24-19
    • Language: English
    • 4.5 out of 5 stars 1,249 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    $19.79 or free with 30-day trial

  • $6.95 or free with 30-day trial