Great Customer

Product List
    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,748 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Regular price: $21.49 or 1 credit

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    • How to Deliver Great Customer Experiences at Scale
    • By: Tony Bates, Dr. Natalie Petouhoff
    • Narrated by: Jennifer Jill Araya
    • Length: 9 hrs and 53 mins
    • Release date: 08-25-23
    • Language: English
    • 5 out of 5 stars 1 rating
    • A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....

    Regular price: $19.95 or 1 credit

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    • Quick and Easy Techniques That Get Great Results, Third Edition
    • By: Renee Evenson
    • Narrated by: Sandra Burr
    • Length: 6 hrs and 40 mins
    • Release date: 12-12-17
    • Language: English
    • 4 out of 5 stars 10 ratings
    • Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

    Regular price: $20.00 or 1 credit

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  • Regular price: $15.56 or 1 credit

    Sale price: $15.56 or 1 credit

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: Don Leslie
    • Length: 2 hrs and 21 mins
    • Release date: 11-27-07
    • Language: English
    • 4 out of 5 stars 1,026 ratings
    • Great companies can fail: not because they do anything wrong, but because they do everything right....

    Regular price: $15.02 or 1 credit

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    • Great Hotel and Restaurant Leaders Share Their Secrets
    • By: Micah Solomon, Herve Humler - foreword
    • Narrated by: Kevin T. Collins
    • Length: 7 hrs and 10 mins
    • Release date: 07-30-24
    • Language: English
    • 5 out of 5 stars 1 rating
    • The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more.

    Regular price: $17.19 or 1 credit

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  • Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

    • The Science Behind Creating Great Experiences and Lasting Impressions
    • By: Noah Fleming
    • Narrated by: Walter Dixon
    • Length: 5 hrs and 50 mins
    • Release date: 11-15-16
    • Language: English
    • 4.5 out of 5 stars 32 ratings
    • How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer....

    Regular price: $24.06 or 1 credit

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    • Deliver Great Customer Experiences with Less Effort
    • By: Bill Price, David Jaffe
    • Narrated by: Caroline Miller
    • Length: 8 hrs and 8 mins
    • Release date: 05-27-22
    • Language: English
    • 4 out of 5 stars 2 ratings
    • Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons....

    Regular price: $23.36 or 1 credit

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    • Proven Techniques from the Business Pros
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 30 mins
    • Release date: 03-06-06
    • Language: English
    • 4 out of 5 stars 107 ratings
    • In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack....

    Regular price: $8.24 or 1 credit

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    • The Guide to Product Management for Innovators, Leaders, and Entrepreneurs
    • By: Valerio Zanini
    • Narrated by: Virtual Voice
    • Length: 6 hrs and 46 mins
    • Release date: 04-19-24
    • Language: English
    • Not rated yet
    • Building a great product that customers love requires a variety of skills, mindsets, and techniques. Starting from the three pillars of customer ...

    Regular price: $12.99 or 1 credit

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  • Regular price: $9.99 or 1 credit

    Sale price: $9.99 or 1 credit

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  • Regular price: $17.90 or 1 credit

    Sale price: $17.90 or 1 credit

    • Reimagining the Future of Customer Interactions
    • By: Gerard Szatvanyi
    • Narrated by: Alan Adelberg
    • Length: 4 hrs and 52 mins
    • Release date: 04-04-23
    • Language: English
    • 5 out of 5 stars 3 ratings
    • What does it take to digitally transform? Szatvanyi is aware of the obstacles, and he doesn’t shy away from tough topics in the retail space, including the challenges surrounding stores and misunderstandings about remote work....

    Regular price: $15.59 or 1 credit

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    • How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture
    • By: Karl Palachuk
    • Narrated by: Robin Palachuk
    • Length: 5 hrs and 27 mins
    • Release date: 12-16-23
    • Language: English
    • 5 out of 5 stars 1 rating
    • Best-selling business author and coach Karl W. Palachuk draws on more than thirty years of owning and running service-based businesses to present the rules his companies live by. These rules will help you align your personal and professional goals....

    Regular price: $19.95 or 1 credit

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    • A Quick Start Beginners Guide to Giving Your Customers the Best Rides at a Great Price
    • By: Quinn Chapman
    • Narrated by: Virtual Voice
    • Length: 1 hr and 3 mins
    • Release date: 12-10-23
    • Language: English
    • 1 out of 5 stars 1 rating
    • Do you aspire to run your own company and live life on your own terms? This book is for you if you have a passion for vehicles and want more ...

    Regular price: $3.99 or 1 credit

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    • What Winning Companies and Great Managers Do in Tough Times
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 57 mins
    • Release date: 03-15-10
    • Language: English
    • 4.5 out of 5 stars 29 ratings
    • As best-selling author Jeffrey J. Fox shows, tough times also give solid companies, strong managers, and potential rainmakers the opportunity to seize market share....

    Regular price: $13.00 or 1 credit

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    • Using Great Service to Create Rabid Fans
    • By: Peter Shankman
    • Narrated by: Jason Huggins
    • Length: 6 hrs and 32 mins
    • Release date: 01-27-15
    • Language: English
    • 4.5 out of 5 stars 86 ratings
    • Looking at exceptional companies, Peter Shankman shows how you can create your own customer army....

    Regular price: $28.99 or 1 credit

    Sale price: $28.99 or 1 credit

    • Going Beyond Ordinary Service to Unleash Fiercely Loyal Customer Relationships!
    • By: Daniella Fairbairn
    • Narrated by: Melissa Finley
    • Length: 1 hr and 6 mins
    • Release date: 06-01-16
    • Language: English
    • Not rated yet
    • The secret to getting a competitive edge in business is not what you think it is. We've all been there. At one point or another, we've all been in some establishment where....

    Regular price: $6.95 or 1 credit

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    • How Today's Greatest Leaders Use Brutal Honesty to Achieve Massive Success
    • By: Peter Kozodoy, Sharon Lechter - foreword
    • Narrated by: Peter Kozodoy, Coleen Marlo
    • Length: 8 hrs and 58 mins
    • Release date: 12-29-20
    • Language: English
    • 4.5 out of 5 stars 10 ratings
    • In Honest to Greatness, serial Inc. 5000 entrepreneur Peter Kozodoy shows how today’s greatest business leaders use honesty - not as a touchy-feely core value, but as a business strategy that produces game-changing, industry-dominating success....

    Regular price: $20.00 or 1 credit

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