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People Operations

By: Jay Fulcher, Tracy Cote, Kevin Marasco
Narrated by: Trevor Thompson
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Publisher's summary

People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote provide listeners with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people.

You'll receive the end-to-end guide to: digitizing legacy HR functions; using robots for the busywork you hate; employing software to design and improve your employee experience; assembling and empowering your "people team"; and utilizing the included plans and templates to guide each stage of your business transformation.

Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

©2021 John Wiley & Sons, Inc. (P)2021 Gildan Media
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    2 out of 5 stars
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Obvious, repetitive, and a sales pitch

This book focuses on and becomes very repetitive about making the case for “POPs”.
Makes what should be very obvious points for any professional unless your org is stuck in the previous century.
Be prepared for a strong sales push here for Zenefits.

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  • Overall
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    5 out of 5 stars

Big Sales Pitch Overwhelms HR Newbees

Target Market is company hiring multiple people each week for mass on boarding. Casualties of this book are the small business people being overwhelmed with hard push sales pitch.

What SMBs and Midmarket business needs is clarity of steps not hard line pressure. Self study of inexpensive Nolo step-by-step guides written by HR Lawyers for example covers majority of tasks ANY software could perform WITHOUT wide spread direct dangers of placing candidates Personally Identifiable Information on internet service likely to be attacked. Your employer would never be able survive PII data breach lawsuit which triggers massive Class Action Lawsuits.

More Importantly is additional business saving guidance of Paul Falcone’s “101 Tough Conversations to have with Employees” where NO conversation can ever be OFF Record because as employers representative We Have Assigned Duty to Investigate. The companion books are “101 (non bias) Sample Writeups for Documenting Employee Performance Problems” coupled with Nolo’s “Essential Guide to Workplace Investigations”.
“Payroll Management” by the greatest superstar accounting expert Steven M. Bragg who literally wrote ‘the books’ on accounting which makes an extra BIG win with your CFO, Controller.
- Semper fidelis, DC

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