-
The Retail Management Formula
- A Navigational Guide to Consistently Effective Retail Management
- Narrated by: John Lewis
- Length: 4 hrs and 55 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $14.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Publisher's summary
The world of retail management presents numerous challenges. Maximizing effectiveness is the goal of every retail manager, but solutions are often difficult to find. In The Retail Management Formula: A Navigational Guide to Consistently Effective Retail Management, author Jon Dario pulls from his extensive experience in retail management and leadership to offer clear, concise, and practical tools designed specifically for retail managers.
This book provides tangible and practical methods for turning ideas into action. With step-by-step instructions for establishing effective retail management routines, Dario delivers a complete program for laying the foundations of strong managerial behavior. The principles presented here can be used by both individual retail managers to achieve success and by senior leaders of an organization to serve as the core of their management training and development program.
The Retail Management Formula is a must-have book for any retail manager or organization interested in driving consistent execution on the part of their retail teams.
Listeners also enjoyed...
-
The Retail Mindset
- A Retail Entrepreneur's Guide to Reduce Stress, Have Fun, and Make More Money
- By: Emily A. Benson
- Narrated by: Emily Benson
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this book, I'm going to walk you through the exact steps that I've taught hundreds of clients and students. I'll tell you about their successes, failures, challenges, and triumphs in the hope that you'll see yourself in their stories. My intention is that you will use the lessons and methods to improve your life so that you can have a thriving retail business, one you are thrilled to get up and run every single day you're open. By the end of listening to and implementing what's in this book, I hope that you will learn to love your business and yourself.
-
-
This Hit Home
- By Brandy W. Wills on 11-17-22
By: Emily A. Benson
-
Remarkable Retail
- How to Win and Keep Customers in the Age of Disruption
- By: Steve Dennis
- Narrated by: Steve Dennis
- Length: 9 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Digital technology has profoundly altered the competitive landscape for retailers. Although the shutdown of 2020 didn’t cause this trend, it has dramatically accelerated it, collapsing retailers’ transformation timeline into a matter of months, not years. In Remarkable Retail, industry thought leader Steve Dennis argues that it’s no longer enough merely to offer convenience, decent prices, or an okay shopping experience. Even very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable.
-
-
Brilliant and very insightful !!
- By Mayte Forjan Arce on 05-02-22
By: Steve Dennis
-
Retail Gangster
- The Insane, Real-Life Story of Crazy Eddie
- By: Gary Weiss
- Narrated by: Richard Ferrone
- Length: 11 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Back in the fall of 2016, we heard the news about the passing of Eddie Antar, "Crazy Eddie" as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way "Crazy Eddie! His prices are insaaaaane!" does. The journalist Herb Greenberg called his death the "end of an era" and that couldn't be more true. What's insane is that his story has never been told.
-
-
Great Story, Long Listen
- By Bridget on 03-26-23
By: Gary Weiss
-
How to Grow Your Small Business
- A 6-Step Plan to Help Your Business Take Off
- By: Donald Miller
- Narrated by: Donald Miller
- Length: 5 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Using the exact steps you’ll learn in this book, Donald Miller grew his small business from four employees working out of a basement to a 15 million dollar operation, increasing revenue sixfold in just six years. As Miller grew his own business from the ground up, he realized nobody had put together a simple, step-by-step playbook for growing a business. That book didn’t exist. Until now. In this book, you’ll learn the 6 steps to grow a successful small business and create a playbook to implement them—your Flight Plan.
-
-
Applied everything here, also on business made simple course and story brand book and my business grew
- By Marco Randazzo on 04-12-23
By: Donald Miller
-
Resurrecting Retail
- The Future of Business in a Post-Pandemic World
- By: Doug Stephens
- Narrated by: Doug Stephens
- Length: 7 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a road map for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how COVID-19 will reshape every aspect of consumer life, including the very essence of why we shop.
-
-
Downer
- By Andrea K. on 03-20-23
By: Doug Stephens
-
The First-Time Manager
- By: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrated by: Nathan Girard
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
-
-
Too adversarial
- By May Rico on 09-22-21
By: Jim McCormick, and others
-
The Retail Mindset
- A Retail Entrepreneur's Guide to Reduce Stress, Have Fun, and Make More Money
- By: Emily A. Benson
- Narrated by: Emily Benson
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this book, I'm going to walk you through the exact steps that I've taught hundreds of clients and students. I'll tell you about their successes, failures, challenges, and triumphs in the hope that you'll see yourself in their stories. My intention is that you will use the lessons and methods to improve your life so that you can have a thriving retail business, one you are thrilled to get up and run every single day you're open. By the end of listening to and implementing what's in this book, I hope that you will learn to love your business and yourself.
-
-
This Hit Home
- By Brandy W. Wills on 11-17-22
By: Emily A. Benson
-
Remarkable Retail
- How to Win and Keep Customers in the Age of Disruption
- By: Steve Dennis
- Narrated by: Steve Dennis
- Length: 9 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Digital technology has profoundly altered the competitive landscape for retailers. Although the shutdown of 2020 didn’t cause this trend, it has dramatically accelerated it, collapsing retailers’ transformation timeline into a matter of months, not years. In Remarkable Retail, industry thought leader Steve Dennis argues that it’s no longer enough merely to offer convenience, decent prices, or an okay shopping experience. Even very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable.
-
-
Brilliant and very insightful !!
- By Mayte Forjan Arce on 05-02-22
By: Steve Dennis
-
Retail Gangster
- The Insane, Real-Life Story of Crazy Eddie
- By: Gary Weiss
- Narrated by: Richard Ferrone
- Length: 11 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Back in the fall of 2016, we heard the news about the passing of Eddie Antar, "Crazy Eddie" as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way "Crazy Eddie! His prices are insaaaaane!" does. The journalist Herb Greenberg called his death the "end of an era" and that couldn't be more true. What's insane is that his story has never been told.
-
-
Great Story, Long Listen
- By Bridget on 03-26-23
By: Gary Weiss
-
How to Grow Your Small Business
- A 6-Step Plan to Help Your Business Take Off
- By: Donald Miller
- Narrated by: Donald Miller
- Length: 5 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Using the exact steps you’ll learn in this book, Donald Miller grew his small business from four employees working out of a basement to a 15 million dollar operation, increasing revenue sixfold in just six years. As Miller grew his own business from the ground up, he realized nobody had put together a simple, step-by-step playbook for growing a business. That book didn’t exist. Until now. In this book, you’ll learn the 6 steps to grow a successful small business and create a playbook to implement them—your Flight Plan.
-
-
Applied everything here, also on business made simple course and story brand book and my business grew
- By Marco Randazzo on 04-12-23
By: Donald Miller
-
Resurrecting Retail
- The Future of Business in a Post-Pandemic World
- By: Doug Stephens
- Narrated by: Doug Stephens
- Length: 7 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a road map for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how COVID-19 will reshape every aspect of consumer life, including the very essence of why we shop.
-
-
Downer
- By Andrea K. on 03-20-23
By: Doug Stephens
-
The First-Time Manager
- By: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrated by: Nathan Girard
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
-
-
Too adversarial
- By May Rico on 09-22-21
By: Jim McCormick, and others
-
Reengineering Retail
- The Future of Selling in a Post-Digital World
- By: Doug Stephens
- Narrated by: Doug Stephens
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Since the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick-and-mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.
-
-
Full of selection bias
- By Peter on 03-08-19
By: Doug Stephens
-
Building a StoryBrand
- Clarify Your Message So Customers Will Listen
- By: Donald Miller
- Narrated by: Donald Miller
- Length: 4 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services.
-
-
Have you heard of the SB7 Framework?
- By Tyson on 01-29-18
By: Donald Miller
-
Start with Why
- How Great Leaders Inspire Everyone to Take Action
- By: Simon Sinek
- Narrated by: Simon Sinek
- Length: 7 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
The inspirational best seller that ignited a movement and asked us to find our why. Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time - with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the why of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever.
-
-
Useless Dribble
- By Chimdi Azubuike on 03-10-18
By: Simon Sinek
-
How to Be a Great Salesperson...By Monday Morning!
- By: David R. Cook
- Narrated by: David R. Cook
- Length: 2 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
Read the reviews. Read the table of contents. If you are looking for ways to increase your sales, you have found THE AUDIOBOOK you are looking for. Period! After listening to this audiobook, you will learn: how to build a 'burning desire' within your customers for your products and services, how to create urgency: Reasons for your customers to purchase now, shorten your sales cycle, trial close, assumptive close, takeaway close, third-Party close, and more.
-
-
This Book Should Be A Required Read for Anyone in Sales
- By NiceyLuvsTubing on 05-07-19
By: David R. Cook
-
The New One Minute Manager
- By: Ken Blanchard, Spencer Johnson
- Narrated by: Dan Woren
- Length: 1 hr and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
For decades The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less - including resources, funding, and staff - have all revolutionized the world in which we live and work.
-
-
Not bad, but not enough value
- By Chad on 09-30-19
By: Ken Blanchard, and others
-
Lessons Learned in Retail Management
- By: Jeannie G Bruenning
- Narrated by: Jim Seybert
- Length: 4 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Managers are the heart, soul and brains of any retail operation. Lessons Learned in Retail Management breaks down the manager's role in four parts: the importance of understanding financials, the skills needed in managing people, finding the lost art of customer service, and the importance of personal development. 25 years in the making, it contains successful tools for building strong foundations and turning stores around. You can be a successful manager - no matter how tall the ladder of success may be.
-
-
Applicable Business Lessons
- By LaPazBC on 12-08-17
-
Sam Walton
- Made in America
- By: John Huey, Sam Walton
- Narrated by: Henry Strozier
- Length: 10 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late 20th century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure of his ambitions and achievements. Sam shares his thinking in a candid, straight-from-the-shoulder style. In a story rich with anecdotes and the "rules of the road" of both Main Street and Wall Street, Sam Walton chronicles the inspiration, heart, and optimism that propelled him to lasso the American Dream.
-
-
Capitalism Is The Way
- By Nathan Ruff on 04-14-19
By: John Huey, and others
-
Traction
- Get a Grip on Your Business
- By: Gino Wickman
- Narrated by: Kevin Pierce
- Length: 6 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.
-
-
this is for 50+ employee companies, not small ones
- By Ryan Taft on 03-06-18
By: Gino Wickman
-
101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
-
-
Decent examples, but outdated male focused POV
- By GinaM on 01-09-22
By: Paul Falcone
-
The 4 Disciplines of Execution: Revised and Updated
- Achieving Your Wildly Important Goals
- By: Chris McChesney, Sean Covey, Jim Huling, and others
- Narrated by: Sean Covey, Chris McChesney, Jim Huling, and others
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd edition a book that no business leader can afford to miss. The 4 Disciplines of Execution (4DX) is a simple, repeatable, and proven formula for executing your most important strategic priorities in the midst of the whirlwind. By following the 4 Disciplines, leaders can produce breakthrough results, even when executing the strategy requires a significant change in behavior from their teams.
-
-
Simple implementable ideas but problems with the supporting resources
- By Towani Clarke on 08-03-21
By: Chris McChesney, and others
-
Operations Management for Dummies
- By: Mary Ann Anderson, Dr. Edward Anderson, Dr. Geoffrey Parker
- Narrated by: Marie Hoffman
- Length: 13 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
Operations management is a critical skill for all current and aspiring business leaders. Now, Operations Management for Dummies takes the guesswork out of this often-intimidating subject. Whether you are a professional just promoted into your first operations management job who needs to learn operations fast or your aim is to score your highest in an undergraduate or MBA operations management class, the plain-English, step-by-step information in Operations Management for Dummies gives you the critical toolkit for operations success.
-
-
No audio played at all
- By CJ on 03-02-21
By: Mary Ann Anderson, and others
-
Leadership for the New Female Manager
- The New Manager's Guide to Mastering Leadership Skills: 21 Powerful Strategies for Coaching High-Performance Teams, Earning Respect & Influencing Up
- By: Karina G. Sanchez
- Narrated by: Emily Christine
- Length: 4 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
The new female manager’s encyclopedia - how to lead like a pro and spin teamwork into value, even with little experience! If you’ve been newly appointed to a managerial position with a few years of experience under your belt…you may struggle to get used to your peers calling you “boss”. However, it would help if you weren’t afraid to embrace leadership roles - you earned every right to excel, and your boss must have noticed something exceptional in you, so don’t downplay yourself.
-
-
It answered so many questions!
- By Dennis L. Vargas on 04-30-22
Related to this topic
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
-
HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
What the Heck is EOS?
- A Complete Guide for Employees in Companies Running on EOS
- By: Gino Wickman, Tom Bouwer
- Narrated by: Corey Snow
- Length: 2 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
-
-
Get Ready for a WBOA
- By El Barto on 03-26-21
By: Gino Wickman, and others
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Journey to the Emerald City
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 2 hrs and 51 mins
- Abridged
-
Overall
-
Performance
-
Story
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
-
-
Every creative leaders go to book
- By June on 01-08-18
By: Roger Connors, and others
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
-
If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
-
HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
What the Heck is EOS?
- A Complete Guide for Employees in Companies Running on EOS
- By: Gino Wickman, Tom Bouwer
- Narrated by: Corey Snow
- Length: 2 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
-
-
Get Ready for a WBOA
- By El Barto on 03-26-21
By: Gino Wickman, and others
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Journey to the Emerald City
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 2 hrs and 51 mins
- Abridged
-
Overall
-
Performance
-
Story
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
-
-
Every creative leaders go to book
- By June on 01-08-18
By: Roger Connors, and others
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
-
If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
-
Great advice.
- By Kevin L. Jeter on 11-02-18
-
Up Your Business
- 7 Steps to Fix, Build, or Stretch Your Organization
- By: Dave Anderson
- Narrated by: Dave Anderson
- Length: 6 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
You'll find the following in Up Your Business: effective interview questions and strategies; a sample ad that attracts eagles and weeds out turkeys; three dozen high-impact training strategies; the three keys to weeding out entitlement in your business; your three options for dealing with poor performers; how to create vision and strategy for your business; and much, much more!
-
-
Hard-hitting, Practical and Pithy Wisdom
- By Christopher on 11-22-11
By: Dave Anderson
-
The 4 Disciplines of Execution: Revised and Updated
- Achieving Your Wildly Important Goals
- By: Chris McChesney, Sean Covey, Jim Huling, and others
- Narrated by: Sean Covey, Chris McChesney, Jim Huling, and others
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd edition a book that no business leader can afford to miss. The 4 Disciplines of Execution (4DX) is a simple, repeatable, and proven formula for executing your most important strategic priorities in the midst of the whirlwind. By following the 4 Disciplines, leaders can produce breakthrough results, even when executing the strategy requires a significant change in behavior from their teams.
-
-
Simple implementable ideas but problems with the supporting resources
- By Towani Clarke on 08-03-21
By: Chris McChesney, and others
-
Predictable Success
- Getting Your Organization on the Growth Track - and Keeping It There
- By: Les McKeown
- Narrated by: Derek Perkins
- Length: 6 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
No matter what kind of organization you work for, whether it's your own small business or a global Fortune 100 company, your number one goal is success. Predictable Success takes you step-by-step through a startlingly simple, intuitive, and universal process that shows you how to bring sustained, lasting, predictable success to your organization.
-
-
No substance or real solid information to take
- By Desiree Sherbundy on 07-06-22
By: Les McKeown
-
Process!
- How Discipline and Consistency Will Set You and Your Business Free
- By: Mike Paton, Lisa González
- Narrated by: Mike Paton
- Length: 4 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
-
-
Missing Chapter Five
- By Will Thomas on 12-12-22
By: Mike Paton, and others
-
Sales Leadership
- The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals
- By: Keith Rosen MCC
- Narrated by: Keith Rosen MCC
- Length: 11 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
-
-
Link to collateral mentioned in the book was dead
- By Gina Godsey on 01-22-19
By: Keith Rosen MCC
-
The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 8 hrs
- Unabridged
-
Overall
-
Performance
-
Story
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
-
-
Trustless Accountability
- By Michael on 04-23-17
By: Roger Connors, and others
-
The Leadership Secrets of Santa Claus
- How to Get Big Things Done in Your "Workshop"...All Year Long
- By: Eric Harvey
- Narrated by: Mel Foster
- Length: 2 hrs and 13 mins
- Unabridged
-
Overall
-
Performance
-
Story
Need a role model for effective leadership? Try Santa Claus! Imagine the endless challenges that running his operation poses. There's juggling employees, equipment, facilities, resources, production, letter reading, scheduling, the big delivery, keeping everyone jolly - and the list goes on. It's mind boggling! How does he do it all? What are his secrets to success?
-
-
Excellent!
- By T on 12-15-15
By: Eric Harvey
-
Toyota Kata
- Managing People for Improvement, Adaptiveness and Superior Results
- By: Mike Rother
- Narrated by: Todd Belcher
- Length: 7 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines - called kata - that power its success with continuous improvement and adaptation.
-
-
This is NOT an entry level book.
- By Keenan on 09-13-24
By: Mike Rother
-
First, Break All the Rules
- What the World's Greatest Managers Do Differently
- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
-
-
Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
-
Taking People With You
- The Only Way to Make Big Things Happen
- By: David Novak
- Narrated by: Sean Pratt
- Length: 6 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his 15 years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You.
-
-
I would like to recommend this book... but can't.
- By Michael on 01-30-12
By: David Novak
-
Who
- The A Method for Hiring
- By: Geoff Smart, Randy Street
- Narrated by: Patrick Lawlor
- Length: 4 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Geoff Smart and Randy Street offer a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.
-
-
Great book but need PDF of Scorecard material
- By Nancy Walsh on 10-17-12
By: Geoff Smart, and others
What listeners say about The Retail Management Formula
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Sabrina Abercrombie
- 03-03-18
G.O.A.T!!
this book is the best road map for tenure or/and new managers. truly helpful in my retail management Journey
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Eric Jones
- 03-05-19
Got To Be A Better Way To Deal With Tables
I love the way the narrator performed most of the book. He used different voices where appropriate, and it helped to bring those areas of the book to life.
However...
When it came time to discuss the books charts, graphs, and tables it was painful. It felt like nearly a third of the book was him describing a table in visual terms. It sounded like, "...and this column is slightly shorter than the last one, and a little bit wider."
It became so monotonous that all of the meaning held within the table was completely lost. Consequently, I'm not sure if The Retail Management Formula will work for your store or not. Perhaps the print version would be helpful.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful
-
Overall
-
Performance
-
Story
- MariaV
- 02-21-24
Great content!
Great content and explanation about retail. Very applicable to really any retail business and has very clear examples and sxplanations
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Ricardo Mora
- 02-21-19
For initiate in a Retail Possition
Focused on formats and control for a Retail management possition. Interesting but not revealing, as I wrote on the title for initiating in the possition.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful
-
Overall
-
Performance
-
Story
- Angela Price
- 02-02-23
No PDF
In this book he speaks of illustrations very often that seem to be key points in this book.Some audibles come with PDF that will show this. I feel like I missed important parts of this book because the illustrations are not included.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!