The Schmuck in My Office
How to Deal Effectively with Difficult People at Work
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Narrated by:
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Christina Delaine
About this listen
Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes, such as:
- Narcissus - the self-centered, condescending, attention-seeking peacock who tramples on others
- The Flytrap - the bringer of chaos who can flip from angry to happy in an instant, creating an office maelstrom
- The Bean Counter - the orderly perfectionist who never gives up control even when it's full-steam ahead to disaster
- The Robot - the inflexible stone wall who is incapable of adapting, even in the face of much-needed change
Sound like anyone you know? These are just a few of the more prominent schmucks. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.
After delineating the various types of schmucks, she looks at personality traits and explains how interactions among coworkers can become maladaptive, leading to workplace disasters. She helps listeners understand the schmuck as a person, figure out how to help him or her, and effect a positive solution. Dr. Foster also helps listeners understand the most difficult thing of all: Sometimes you are the schmuck.
Let Dr. Jody Foster show you how to help the schmuck, know if you are the schmuck, and make your workplace a happy and productive one.
©2017 Jody Foster, MD, with Michelle Joy, MD (P)2017 Macmillan AudioListeners also enjoyed...
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Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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Fantastic Book!
- By Anonymous User on 04-09-21
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The Worry Cure
- Seven Steps To Stop Worry From Stopping You
- By: Robert L. Leahy
- Narrated by: Mike Chamberlain
- Length: 3 hrs and 33 mins
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A new, comprehensive approach to help you identify, challenge, and overcome all types of worry. This empowering seven-step program, includes practical, easy-to-follow advice and techniques.
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Don't worry about buying this one
- By Dennis on 10-04-06
By: Robert L. Leahy
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Addict in the House
- A No-Nonsense Family Guide Through Addiction and Recovery
- By: Robin Barnett EdD LCSW, Darren Kavinoky - foreword
- Narrated by: Denice Stradling
- Length: 6 hrs and 21 mins
- Unabridged
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If you’re the family member of an addict, you may feel confused, guilty, and scared of doing the wrong thing. And when you don’t know how to help, you may find yourself in a codependent role. Addict in the House offers a pragmatic, step-by-step guide to dealing with a loved one’s addiction, from accepting the reality of the disease to surviving what may be repeated cycles of recovery and relapse. You’ll learn how to encourage your addicted loved one to get help without forcing it and finally find the strength to let go of codependence.
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was okay.
- By Michelle on 05-02-19
By: Robin Barnett EdD LCSW, and others
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The Undervalued Self
- By: Elaine N. Aron
- Narrated by: Marguerite Gavin
- Length: 7 hrs and 54 mins
- Unabridged
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Elaine Aron follows up her best sellers on the highly sensitive person with a groundbreaking new book on the undervalued self. She explains that self-esteem results from having a healthy balance of love and power in our lives. Readers will learn to incorporate love into situations that seem to require power and deal with power struggles that mask themselves as issues of love.
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Life Changing!
- By Salon Finished Dawn on 09-20-15
By: Elaine N. Aron
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Mastering Fear: Harness Emotion to Achieve Excellence in Work, Health, and Relationships
- By: Robert Maurer PhD, Michelle Gifford
- Narrated by: Sean Runnette
- Length: 5 hrs and 52 mins
- Unabridged
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Achieving and sustaining success is difficult. Why do some people struggle to get started or stay the course? Why do others seem to sabotage their hard-earned victories? What makes some people stumble and fall when they seem to possess the requisite skills to soar? Most importantly, what can be done to change these patterns and their outcomes? Based on years of research, Mastering Fear answers these questions and many more with its surprising perspectives on stress, fear, and the single most important skill necessary to achieve maximum results.
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Not exactly what you expect
- By HonestBuyer on 12-28-22
By: Robert Maurer PhD, and others
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Women Who Think Too Much
- How to Break Free of Overthinking and Reclaim Your Life
- By: Susan Nolen-Hoeksema
- Narrated by: Sheryl Bernstein
- Length: 2 hrs and 58 mins
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It's not a surprise that our fast-paced, overly analytical culture is pushing people - especially women - to spend countless hours thinking about negative ideas, feelings, and experiences. Renowned psychologist Dr. Susan Nolen-Hoeksema calls this "overthinking". Her groundbreaking research shows that an increasing number of women - more than half of those in her extensive study - are doing it too much and too often, hindering their ability to lead a satisfying life.
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Generic tools for overcoming overthinking
- By letlet on 01-09-19
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Dealing with Toxic People
- A Survival Guide to Deal and Heal from Toxic People, and Empower Yourself to Achieve Big in Life
- By: Chris Genson
- Narrated by: Maria McCann
- Length: 3 hrs and 22 mins
- Unabridged
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Dealing with Toxic People is a solution-oriented book that throws light on one of the most important issues in today's world. Listeners will be able to learn every possible technique to help get rid of toxic people in the best possible manner.
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AMAZING, Great Book!
- By Elise Whitehouse on 04-18-23
By: Chris Genson
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The Upside of Your Dark Side
- Why Being Your Whole Self - Not Just Your "Good" Self - Drives Success and Fulfillment
- By: Todd Kashdan, Robert Biswas-Diener
- Narrated by: Jeff Cummings
- Length: 8 hrs
- Unabridged
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In The Upside of Your Dark Side, two pioneering researchers in the field of psychology show that while mindfulness, kindness, and positivity can take us far, they cannot take us all the way. Sometimes, they can even hold us back. Emotions like anger, anxiety, or doubt might be uncomfortable, but it turns out that they are also incredibly useful.
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Boring and learned nothing
- By Taryn on 07-25-16
By: Todd Kashdan, and others
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When Friendship Hurts
- How to Deal with Friends Who Betray, Abandon, or Wound You
- By: Jan Yager Ph.D.
- Narrated by: Tanya Eby
- Length: 7 hrs and 30 mins
- Unabridged
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We’ve all had friendships that have gone bad. Whether it takes the form of a simple yet inexplicable estrangement or a devastating betrayal, a failed friendship can make your life miserable, threaten your success at work or school, and even undermine your romantic relationships. Finally there is help. In When Friendship Hurts, Jan Yager, recognized internationally as a leading expert on friendship, explores what causes friendships to falter and explains how to mend them - or end them.
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Boring and patronizing
- By KDS on 11-17-22
By: Jan Yager Ph.D.
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Mastering the Art of Quitting
- Why It Matters in Life, Love, and Work
- By: Peg Streep, Alan B. Bernstein
- Narrated by: Grover Gardner
- Length: 7 hrs and 37 mins
- Unabridged
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In Mastering the Art of Quitting, the authors show us how to let go when we need to and how to start over. A guide to increasing our emotional and mental flexibility, assessing our goals, and knowing when to hang in or bail out, it tackles our tendencies to overanalyze, ruminate, and put a positive spin on situations we actually need to avoid. In a culture which perceives quitting as a last resort, Alan Bernstein and Peg Streep show that it’s an essential tool for a happy and successful life. They reveal simple truths which apply to goals in all areas of life including love, relationships, and work.
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Good book but not in audio format.
- By Viktar on 11-25-15
By: Peg Streep, and others
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- By: Mark Goulston MD
- Narrated by: L. J. Ganser
- Length: 7 hrs and 8 mins
- Unabridged
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
- By Aaron Olson on 11-04-15
By: Mark Goulston MD
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Rewire
- Change Your Brain to Break Bad Habits, Overcome Addictions, Conquer Self-Destructive Behavior
- By: Richard O'Connor Ph.D.
- Narrated by: Fred Stella
- Length: 10 hrs and 18 mins
- Unabridged
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We humans tend to get in our own way time and time again - whether it comes to not speaking up for ourselves, going back to bad romantic partners, our umpteenth diet, or engaging in any of a range of bad habits we just can’t seem to shake. In Rewire, renowned psychotherapist Richard O’Connor, PhD, reveals why our bad habits die so hard. We have two brains - one a thoughtful, conscious, deliberative self, and the other an automatic self that does most of the work without our attention.
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Meh
- By Grateful on 12-31-14
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Commit to Win
- How to Harness the Four Elements of Commitment to Reach Your Goals
- By: Heidi Reeder PhD
- Narrated by: Heidi Reeder PhD
- Length: 5 hrs and 55 mins
- Unabridged
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What do you need besides motivation and willpower? In Commit to Win, Heidi Reeder, PhD, unpacks over forty years of research by psychologists and economists to show that the key to reaching any goal, whether it’s to hit the gym more often or to finally quit that dead-end job, isn’t motivation, willpower, or determination. It’s commitment. Busting the myths most of us believe about commitment, Reeder shows that it all comes down to four variables.
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Practical, but misses passion
- By ANDRÉ on 11-07-14
By: Heidi Reeder PhD
What listeners say about The Schmuck in My Office
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- CM
- 08-27-17
Shmucks!? You might be the schmuck!
Would you listen to The Schmuck in My Office again? Why?
It is a very easy listen and gives insight to personalities in the workplace. It gives both high level psychology & lower level psychology. It can be a simple how too. It can also bring to light things about oneself and others we might not see or are not ready to face in a workplace setting. Worth a listen or purchase.
What was one of the most memorable moments of The Schmuck in My Office?
Not one memorable moment but I like how the author seeks to thread the need to really work with others to resolve and reconcile. It shows the need to regard others not just fire them.
Have you listened to any of Christina Delaine’s other performances before? How does this one compare?
I don't know.
Did you have an extreme reaction to this book? Did it make you laugh or cry?
No..
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- Aileen
- 07-01-18
Too Much Terminology
When someone who doesn’t know all those medical terms reads this book, will think that is more for someone who studied psychology. When the narrator had to made her point on some terms, she would be loud, too loud for me.
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- Michael
- 11-09-19
Useful and insightful book.
I loves this book. It gives such detail on dealing with difficult people, and does it in a way that would be effective for people with diagnosable conditions as well as everyday average people. I started to use the techniques immediately in my business and have seen immediate results.
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- exhiliration
- 12-04-17
Adapt this for listening outside of just the APP
Is there anything you would change about this book?
This audible book, is not listener friendly outside of the app. Trying to listen to it at work on the audible website is such a hassle because you cannot reliably rewind it if you need to. instead it would go back to the beginning. The chapters cannot be chosen either, you need to fast forward in 30 sec increments. WHY?
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- Ryuwulf
- 05-30-17
Not on par
This book does go into detail about the psychological issues with "schmucks" and how to understand them. I felt it went into way to much detail , with a lot of studies being referenced. Detail is good , but it did drag on. Which is my main issue with this book.
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1 person found this helpful
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- Just me here
- 04-17-18
makes fun of the people in the office
I was hoping for more helpful responses to how to address various situations. However, the author seems a tad mean spirited and mocks people, so I didn't like listening to it. didn't want it to corrupt my own heart so stopped listening after a chapter and a half. didn't hear real solutions to how to address situations, which is more of what I was looking for.
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1 person found this helpful
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- Claudia
- 02-12-20
Interesting but . . .
Whether it was the material or the performance, this book made me cringe. The titles of the personality types felt . . . well, just mean. Venus Flytrap, Robot, Swindler, the Lost. While the authors continually warned readers off of making armchair diagnoses, the way the book was structured and advice was given conflicted with the warnings. Difficult people in the workplace generally present in far more subtle ways in my experience. It also didn't spend much time on dealing with thr difficult worker beside you as opposed to the boss or subordinate. Bottom line -- I did not enjoy the book, and I don't think it brought a lot more insight to how I manage relationships with difficult personalities at work.
However, there were a couple of invaluable reminders: look in the mirror and if you keep finding "schmucks" everywhere you go, you might be the schmuck (paraphrase).
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- NMwritergal
- 05-03-20
Interesting read but not useful
I chose this book because who can resist Yiddish in the title (schmuck), the subtitle (How to Deal Effectively with Difficult People at Work), and because the main author is a psychiatrist and MBA. If you’re looking for an interesting read, this is. If you’re looking for concrete ways to deal with difficult coworkers, skip this book.
It started off so well, mentioning (in passing) types that we actually have to deal with: people who withhold the information you need to do your job or people who constantly “forget” how to do their jobs. But these were never really discussed.
What are discussed are really extreme cases, the kind we probably won’t encounter—like serial killers in the workplace. Most of the cases seem to be about people who truly do have personality disorders and are mentally ill.
While some strategies are given, it usually boils down to the manager working with HR and legal to get the person into therapy—or fired or arrested on occasion. Most strategies managers use seem to require them to be a therapist in order to be effective.
The one strategy I remember distinctly was for dealing with a narcissist and goes something like: You did such a wonderful job with your presentation—so much useful information. But I wonder if telling Alex that her question was stupid might have made her feel bad. Again, super duper presentation. A compliment sandwich, I think it was called. Seriously? At our company, we don’t tell people their questions are stupid (let alone throw knives at people on a regular basis. Yep, the chef was sent to therapy instead of being fired). And that’s what I kept wondering throughout this book: Why aren’t these people fired or arrested? Some were, but most get shuffled off to therapy. Hey, I’m a fan of therapy but no business I’ve ever worked for sends you to therapy because your behavior is completely unacceptable. And why did the author not use more commonplace examples that readers actually encounter?
The “bean counter” section and the section about people on the autism spectrum was probably the most useful.
So, very interesting listen that was completely useless for ways to deal with a difficult coworker.
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3 people found this helpful