Career Services

Product List
    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,783 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Regular price: $21.49

    • How to Win by Putting Customers at the Core of Your Business
    • By: Frances Frei, Anne Morriss
    • Narrated by: Eliza Foss
    • Length: 6 hrs and 52 mins
    • Release date: 06-16-20
    • Language: English
    • 4.5 out of 5 stars 42 ratings
    • In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function....

    Regular price: $17.19

    • The Remarkable Power of Giving People More than They Expect
    • By: Will Guidara
    • Narrated by: Will Guidara
    • Length: 8 hrs and 37 mins
    • Release date: 10-25-22
    • Language: English
    • 5 out of 5 stars 3,870 ratings
    • Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation?

    Regular price: $15.75

    • Sales Techniques for Turning Shoppers into Buyers
    • By: Harry J. Friedman
    • Narrated by: Adam Henderson
    • Length: 7 hrs and 3 mins
    • Release date: 07-09-20
    • Language: English
    • 4.5 out of 5 stars 12 ratings
    • Learn secrets of the trade from the master of retail selling and sales training....

    Regular price: $17.19

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 37 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: $17.19

    • An Unconventional Approach to Career Change and Meaningful Work
    • By: Scott Anthony Barlow
    • Narrated by: Scott Anthony Barlow
    • Length: 4 hrs and 35 mins
    • Release date: 02-03-23
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is....

    Regular price: $14.95

    • 12 Principles for Turning Customers and Employees into Life-Long Fans
    • By: Jon Picoult
    • Narrated by: Jon Picoult
    • Length: 8 hrs and 58 mins
    • Release date: 01-18-22
    • Language: English
    • 4.5 out of 5 stars 17 ratings
    • If you're aspiring to satisfy your customers, then you’re aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business....

    Regular price: $17.19

    • Inside One of the World's Most Admired Service Organizations
    • By: Leonard L. Berry, Kent D. Seltman
    • Narrated by: Gary Regal
    • Length: 11 hrs and 33 mins
    • Release date: 08-07-21
    • Language: English
    • 5 out of 5 stars 6 ratings
    • The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the number one health-care system in America....

    Regular price: $21.49

    • The 5 Principles of Disney Service and Relationship Excellence
    • By: Bruce Loeffler, Brian Church
    • Narrated by: Kevin Young
    • Length: 8 hrs and 47 mins
    • Release date: 07-27-20
    • Language: English
    • 5 out of 5 stars 4 ratings
    • Bring Disney-level customer experience to your organization with insider guidance....

    Regular price: $17.19

  • Regular price: $13.74

    • How I Went from $50,000 in Debt to a $30 Million+ Business in Seven Years
    • By: Tommy Mello
    • Narrated by: Tommy Mello
    • Length: 4 hrs and 23 mins
    • Release date: 08-05-19
    • Language: English
    • 4.5 out of 5 stars 360 ratings
    • In 2010, Tommy Mello became the sole owner/operator of a single garage door service business with $50,000 in debt. Today, A1Garage generates over $30 million in annual revenue, with over 250 employees in 12 states....

    Regular price: $14.95

    • A Proven System for Becoming a Top Producer
    • By: David J. Mullen Jr.
    • Narrated by: Kevin Stillwell
    • Length: 12 hrs and 29 mins
    • Release date: 04-28-14
    • Language: English
    • 4.5 out of 5 stars 157 ratings
    • In The Million-Dollar Financial Services Practice, author David J. Mullen, Jr., reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry....

    Regular price: $24.95

    • The Secrets of Building a Five-Star Customer Service Organization
    • By: Leonardo Inghilleri, Micah Solomon
    • Narrated by: Sean Pratt
    • Length: 5 hrs and 39 mins
    • Release date: 03-14-14
    • Language: English
    • 4.5 out of 5 stars 162 ratings
    • In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty....

    Regular price: $24.06

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 72 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19

    • Perfecting the Art of Customer Service
    • By: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 05-05-15
    • Language: English
    • 4.5 out of 5 stars 900 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Regular price: $20.00

    • How Successful Businesspeople Build Relationships and Win Clients for Life
    • By: Maribeth Kuzmeski
    • Narrated by: Scott Peterson
    • Length: 6 hrs and 56 mins
    • Release date: 11-12-09
    • Language: English
    • 4 out of 5 stars 32 ratings
    • What makes the world's most successful individuals so good at their jobs? What do they do that others don't....

    Regular price: $23.20

    • Or, Nobody Ever Told Me I’d Have to Sell!
    • By: Chuck Polin, Evan Polin, David Mattson - foreword
    • Narrated by: Tom Parks
    • Length: 5 hrs and 39 mins
    • Release date: 12-08-20
    • Language: English
    • 5 out of 5 stars 19 ratings
    • Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship....

    Regular price: $17.19

    • Move Beyond the Competition, Create More Value, and Become the Obvious Choice
    • By: Peter Sheahan, Julie Williamson
    • Narrated by: Peter Sheahan, Walter Dixon
    • Length: 8 hrs and 24 mins
    • Release date: 05-10-16
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Peter Sheahan and Julie Williamson show you how to identify the place where you can create the most value - your edge of disruption - at the intersection of old and new....

    Regular price: $24.06

    • A Practical Guide to Business Development for Consulting and Professional Services
    • By: Tom McMakin, Doug Fletcher
    • Narrated by: Barry Abrams
    • Length: 6 hrs and 34 mins
    • Release date: 05-28-19
    • Language: English
    • 4.5 out of 5 stars 101 ratings
    • How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it....

    Regular price: $17.19

    • How to Win Clients, Double Profit & Grow Your Home Service Sales
    • By: Joe Crisara
    • Narrated by: Joe Crisara
    • Length: 9 hrs and 50 mins
    • Release date: 02-28-24
    • Language: English
    • 5 out of 5 stars 33 ratings
    • Feeling stuck in a low-revenue and frustrated customer cycle? Break free from conflict and learn how to make everyone walk away happy.

    Regular price: $15.49