Effective Communication Skills
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Narrated by:
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Dalton Kehoe
About this listen
From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.
These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.
Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.
You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.
When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
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- Narrated by: Charlie Varon
- Length: 3 hrs and 30 mins
- Unabridged
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The ancient Toltecs believed that life, as we perceive it, is a dream. We each live in our own personal dream, and these come together to form the dream of the planet, or the world in which we live. Problems arise when our perception of the dream becomes clouded with negativity, drama, and judgment (of ourselves and others), because it's in these moments of suffering that we have forgotten that we are the architects of our own reality and we have the power to change our dream if we choose.
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listen.. .then listen again
- By Casiano on 12-22-16
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Maybe You Should Talk to Someone
- A Therapist, HER Therapist, and Our Lives Revealed
- By: Lori Gottlieb
- Narrated by: Brittany Pressley
- Length: 14 hrs and 21 mins
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One day, Lori Gottlieb is a therapist who helps patients in her Los Angeles practice. The next, a crisis causes her world to come crashing down. Enter Wendell, the quirky but seasoned therapist in whose office she suddenly lands. With his balding head, cardigan, and khakis, he seems to have come straight from Therapist Central Casting. Yet he will turn out to be anything but.
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It was like a hallmark movie being waterboarded into my ears for 15 hours
- By Amazon Customer on 10-01-19
By: Lori Gottlieb
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How to Say It: Words That Make a Difference
- By: Allison Friederichs Atkison, The Great Courses
- Narrated by: Allison Friederichs Atkison
- Length: 4 hrs and 44 mins
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Words. We use them all the time, every day, mostly without giving them much thought at all. We take for granted that they’re here at our disposal whenever we need them. But if you’ve ever wished you could communicate more effectively, words are the place to start. It’s incumbent upon you to choose the best words to accomplish your goals, because how you choose to communicate influences—well, everything! The power of communication shapes our professional goals, our relationships, and our lives—so the words we choose to use carry a great deal of power.
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Meh. Glad I didn't pay for it.
- By Paula on 07-23-22
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Ho Tactics
- How to MindF**k a Man into Spending, Spoiling, and Sponsoring
- By: G. L. Lambert
- Narrated by: Patrick Stevens
- Length: 9 hrs and 12 mins
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I have discovered a group of women who refuse to be exploited, are immune to manipulation, and who never settle in the name of love. These ladies know what they want and take what they want by beating men at their own game. Utilizing the secrets exposed in this book, these women gain power, money, and status. Men call them gold diggers, women call them hos, but they call themselves winners. This is the book that society doesn't want you to listen to….
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I spent $24,000 in 4 months
- By B.M. on 10-06-18
By: G. L. Lambert
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A Great Cross-Cultural Conversation
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Great for beginners, nothing you for an economist
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From the days of Freud and Skinner to the modern science of fMRIs and genetics, Introduction to Psychology is a grand introduction to one of the most captivating fields of inquiry - where the subject is you, and everyone around you. Taught by Professor Catherine A. Sanderson of Amherst College, these 36 insightful lessons not only give you a panoramic grounding in the history, methods, and fundamental findings of psychology, but they also introduce you to the most up-to-date 21st-century research and discoveries.
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Cool TED talk
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Bringing together the imaginative strategies of fiction storytelling and new ways of narrating true, real-life events, creative nonfiction is the fastest-growing part of the creative writing world. It's a cutting-edge genre that's reshaping how we write (and read) everything from biographies and memoirs to blogs and public speaking scripts to personal essays and magazine articles.
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Not what I expected but useful
- By Nancy on 04-14-14
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What listeners say about Effective Communication Skills
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Timothy L. Schriever
- 07-03-16
Psychology of communication
Not quite what I expected, but good information. Should have been titled Psycology of Communication.
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39 people found this helpful
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- Audible Customer
- 10-11-16
The ONE Communication Program You Want
I write about Personal Communication (Communicate Clearly NOW!). I also teach it and consult on the topic.
Dr Kehoe hits the nail on the head. Everything you need and want he offers in this Great Courses audio course.
One minor criticism I direct toward our educational system. University courses must fit into the 12-13 week semester format. As a result some subjects get cut short or extended with unnecessary material. This course has some slightly interesting, but not totally relevant and really unnecessary material. That does not detract from the blockbuster content Dr. Kehoe presents. Listen to this over and over until it sinks in. You will grow to your full potential as a result.
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30 people found this helpful
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- Sohachi
- 07-26-15
Not what I was looking for, but glad I found it
I thought I was getting a course on public speaking (apparently I did not read the course description.) What I got was a very interesting course on how people communicate and form relationships. As a supervisor, I was able to use some of Professor Kehoe's suggestions on talking to employees immediately. I was very annoyed with a perpetually underperforming employee. I had asked him to do something and he forgot. I was about to demand an explanation, but I remembered the chapter I had just listened to. Did I provide a clear list of instructions and a sense of why this was important? Yes on the instructions, no on the importance. Surely he MUST know why it was important! But, maybe, not.
I spoke calmly to "B", explained why the task was important, asked if there was any way I could help him accomplish it by the end of the day, suggested he call the client to find out what she wanted, and (almost miraculously) the problem was solved by the end of the day.
I will keep these lessons in mind, although I will probably need to listen again to pick up more tips.
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19 people found this helpful
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- Jason
- 11-12-17
It gets better and better
I am fairly introverted, and towards the end of the series I could really vision myself communicating on multiple levels with clear objectives in mind.
This is a book that shed light on me that we are all connected and make the connections stronger would make this world a better place.
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1 person found this helpful
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- Stephen Reynolds
- 11-29-16
Comprehensive
An extremely comprehensive background to how communication works with practical instruction on how to use this knowledge to improve your communication skills in business & personal situations. Great presenter who moves at a steady pace in a well structured course. More to learn & apply on my third listening.
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- Shopper From Texas
- 07-20-17
Interesting Course
At first I thought this course was slow to get started. But what Professor Kehoe was doing is setting up the background framework of how communication works in order to drive his concepts home more clearly.
I got some great takeaways from this series. Mainly the use of dialogue talk which means I need to focus on listening to understand rather than listening to reply.
The last few lectures are great and I highly recommend them for anyone in management. I'm going to re-listen to these often to help keep this fresh on my mind as I deal with people daily at the management level.
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- AS
- 10-07-20
Misleading title. Weird pauses in sentences.
I must agree with other reviewers that the title of the course is misleading, and so I did not get from the course what I had hoped for.
The lecturer sounds excited and very knowledgeable about the subject, but my complaint is about how he is making pauses in his sentences in the most unexpected way. It is either his manner of speaking or it is poor quality editing of the audio that adds these pauses. In any case, it disturbs the listening experience.
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- Chris Reagan
- 09-16-20
Holy smokes...10/10
Didn’t know what I was getting into when I first purchased this, but this is one that I come back to over and over again for reinforcing my communication style.
Must buy!
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- Memory B. Morgan
- 08-11-15
Fantastic lecture
I thought this started off a little slow but it quickly became very interesting and informative. I have always struggled with the ability to communicate effectively, especially when it involves expressing what I am upset about. It has caused problems in my relationships with family and at work. This book offers great advice for how to overcome this problems and how to approach a difficult situation to get a better response. I've started practicing the things I've learned from this lecture and can already see the huge impact it can have on my relationships. I highly recommend this book for anyone that struggles with expressing themselves positively and communicating effectively.
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30 people found this helpful
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- Steve M. Potter
- 07-27-15
Extremely useful and informative course.
Kehoe uses a lot of good examples and stories to bring his practical advice down to earth. easy to listen to, good speaker. some good Mindfulness applications applied to better communication. my top recommendation!
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3 people found this helpful