Follow Up and Close the Sale Audiobook By Jeff Shore cover art

Follow Up and Close the Sale

Make Easy (and Effective) Follow-Up Your Winning Habit

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Follow Up and Close the Sale

By: Jeff Shore
Narrated by: Jeff Shore
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About this listen

What does a sales professional do when the customer says, "Not yet"?

Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of drift - a common phenomenon in which a prospect simply forgets about the product offering and goes dark - is persistent and rampant. Technology doesn't change behavior on its own. Behavior is changed by adopting better habits. The fact is, 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity.

In Follow Up and Close the Sale, Jeff Shore offers research-based insights into the customer's buying journey to teach sales professionals how to: create and maintain Emotional Altitude for the customer; leverage speed as an advantage; personalize follow-up to fulfill customer needs and provide value; overcome the mental barriers that make follow-up a difficult task; select the right follow-up method; stay in touch without annoying the prospect; and "wake up" tired leads.

©2020 Jeff Shore (P)2022 McGraw Hill-Ascent Audio
Career Success Customer Service Marketing & Sales Sales & Selling Business
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Great examples of how the succeed in sales and conquer the follow up aspect in the sales process.

Follow Up Mastery

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Get back to the basics and care about your customers with the speed and efficiency you would expect. My stepfather was an instructor at Fighter Weapons at Miramar NAS. He had a saying Speed Is Life… the faster you can make the decision to follow up with a plan the faster your success will be!!!

Must Follow Up For any sales professionals

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Great advice on follow up in different situations. Highly recommend. Very good ideas. Love it.

Excellent

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Reminded us what’s important! Grass roots of sales. Great for individual or sales team. Worth it! Must read or listen.

Top 10!

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Love the tops and helpful hints that he recommended in keeping your clients first and foremost at the top of the list! Staying current and not annoying but just enough so they can’t forget you…

Good tips

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To the authors credit he started this may not apply much to B2B sales and it doesn't. there are a few good nuggets regarding followup and thank you notes and personalization but not much else. however if you sell to consumers lots of practical tips.

Good for Consumer Sales

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