Exactly What to Say Audiobook By Phil M. Jones cover art

Exactly What to Say

The Magic Words for Influence and Impact

 Preview
LIMITED TIME OFFER

3 months free
Try for $0.00
Offer ends July 31, 2025 at 11:59PM PT.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 3 months. Cancel anytime.

Exactly What to Say

By: Phil M. Jones
Narrated by: Phil M. Jones
Try for $0.00

$0.00/mo. after 3 months. Offer ends July 31, 2025 at 11:59PM PT. Cancel anytime.

Buy for $6.95

Buy for $6.95

Confirm purchase
Pay using card ending in
Switch payment method
By confirming your purchase, you agree to Audible's Conditions of Use, License, and Amazon's Privacy Notice. Taxes where applicable.
Cancel

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones Communication & Social Skills Consumer Behavior & Market Research Management & Leadership Marketing & Sales Negotiating Personal Development Sales & Selling Marketing Business Inspiring Leadership Consultative Selling Business Communication Skills
Practical Techniques • Concise Format • Engaging Delivery • Immediate Applicability • Powerful Phrases • Pleasant Voice
Highly rated for:
All stars
Most relevant  
bit too slimy salesman for me but i appreciated the author's effort in selling me his book.

bit too slimy salesman style

Something went wrong. Please try again in a few minutes.
I just listened to this one… yes I agree that phrasing questions and ideas in sales is all important. This book just seemed to bring up the idea of a sleazy car salesman when I was listening to it. The focus stemmed entirely on closing the sale and you getting what you want. It wasn’t bad, it just rubbed me the wrong way.

Manipulative

Something went wrong. Please try again in a few minutes.
Poor Audio production - the recording is plagued by constant nasal & mic squeaks, making it very distracting.

Poor Audio - constant nasal & mic squeaks

Something went wrong. Please try again in a few minutes.
Very meaningful and applicable! Short, so you can easily re-read it every now and then to refresh the memory.

So nicely condensed yet easy to absorb!

Something went wrong. Please try again in a few minutes.
The challenge will be implementation, and using the phrases in normal conversation, but it is a start.

Simple and logical concepts

Something went wrong. Please try again in a few minutes.
the book intrigue me and for the price and the length I figured I would give it a shot. it actually had way more real world effective items in it that I expected to hear. it is one I will listen to again to really be able to pick up all the items in it

Really great book - better than anticipated

Something went wrong. Please try again in a few minutes.
was a great easy listen, short and sweet straight the point and full of gold nuggets

Quick and Powerful

Something went wrong. Please try again in a few minutes.
I don’t usually write reviews but this book is just pure greatness. You have to be able to dissect and fully understand everything that’s being said and apply it in your own way to your own day to day life.

Just great

Something went wrong. Please try again in a few minutes.
I loved it! Right to the point. Excellent tools and set of words to pivot your sales pitch o negotiation to the next level. I am planing to listen to it a few times, take notes as the writer suggest and prepare the sentences according to the product or ideas that I want present.

AMAZING! A MUST READ FOR EVERY SALESMAN

Something went wrong. Please try again in a few minutes.
Great life examples on how to use talking tecniques !! I loved it... I will definitely listen to it every month

Straight to fhe point!

Something went wrong. Please try again in a few minutes.
See more reviews