Exactly What to Say
The Magic Words for Influence and Impact
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Narrated by:
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Phil M. Jones
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By:
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Phil M. Jones
About this listen
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.
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The law of attraction tells us that whatever we focus our attention on, consciously or not, we attract into our lives. Think happy thoughts, enjoy happy experiences. And vice versa. The best-selling Begin with Yes introduces the law of action, a principle that reverses the order - and is equally powerful: What we do affects how we think and the kinds of experiences we have. When we take small, manageable steps, we feel more positive, and our lives flow more smoothly. Begin with Yes is all about setting things in motion and opening new doors. Getting unstuck.
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New approach to difficulty
- By Valgal on 07-28-22
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Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
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What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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Disappointing
- By Wicked Salty Homes on 05-14-11
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Sales EQ
- How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 9 hrs and 2 mins
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Overall
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Performance
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Story
The sales profession is in the midst of a perfect storm. Buyers have more power - more information, more at stake, and more control over the sales process - than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo.
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Effective Approach to EQ Sales Mastery
- By Joe on 07-20-17
By: Jeb Blount
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The 25 Most Common Sales Mistakes and How to Avoid Them
- By: Stephan Schiffman
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Noted sales trainer Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!
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Distilled value.
- By Steve on 09-15-17
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Good in a Room
- How to Sell Yourself (and Your Ideas) and Win Over Any Audience
- By: Stephanie Palmer
- Narrated by: Judith Brackley
- Length: 6 hrs and 40 mins
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Business consultant and former MGM director of creative affairs Stephanie Palmer reveals the techniques used by Hollywood's top writers, producers, and directors to get financing for their projects and explains how you can apply these techniques to be more successful in your own high-stakes meetings.
As Palmer has found, the strategies used to sell yourself and your ideas in Hollywood not only work in other businesses, they often work better.
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Much Too General to Be Useful
- By Coldmountain on 05-22-15
By: Stephanie Palmer
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The Chimp Paradox
- The Mind Management Program to Help You Achieve Success, Confidence, and Happiness
- By: Dr. Steve Peters
- Narrated by: Tim Andres Pabon
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Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.
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The best way to describe this book is it's an Owners Manual for People.
- By Michael on 08-14-15
By: Dr. Steve Peters
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Buy-In
- Saving Your Good Idea from Getting Shot Down
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You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.
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Practical Application
- By Kellie on 05-13-11
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Crucial Conversations
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When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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Probably the worste nagging sounding narrator
- By Alexander on 09-27-21
By: Kerry Patterson, and others
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NLP at Work
- The Essence of Excellence, 3rd Edition (People Skills for Professionals)
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Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.
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Narcisistic useless
- By Mike G. Bianco on 02-17-15
By: Sue Knight
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Maximum Influence: 2nd Edition
- The 12 Universal Laws of Power Persuasion
- By: Kurt W Mortensen
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- Length: 8 hrs and 49 mins
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Salespeople, consultants, managers, executives, entrepreneurs... Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more influential? Maximum Influence unlocks the secrets of the master influencers. Now in an all-new edition, the audiobook combines scientific research with real-world studies, presenting the most authoritative and effective arsenal of persuasion techniques ever.
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Good book
- By Federico Alvarez on 11-21-14
By: Kurt W Mortensen
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The 25 Sales Skills
- They Don't Teach at Business School
- By: Stephan Schiffman
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Master the skills you can’t learn in a classroom. You can break into today’s cutting-edge sales force - and become a leader. All it takes is learning Stephan Schiffman’s essential skills. Honed to perfection over decades of experience, his techniques will make you a top sales performer. From the man who’s trained more than a half-million salespeople, these are the secrets you won’t learn in any classroom. Now they’re yours for the taking and will put you on the fast track to career advancement.
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Great Sales book!!!
- By NN on 02-27-17
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Great book but no companion downloads available !
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This book is not only simple but practical!
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Thanks Chris Voss!
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The runaway bestseller with more than four million copies in print! You too can change your life with the priceless wisdom of ten ancient scrolls handed down for thousands of years.
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Great book to revisit and listen to
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What listeners say about Exactly What to Say
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Rodney van Royden
- 05-02-19
bit too slimy salesman style
bit too slimy salesman for me but i appreciated the author's effort in selling me his book.
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5 people found this helpful
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- Silicon Valley Software Veteran
- 08-07-18
Poor Audio - constant nasal & mic squeaks
Poor Audio production - the recording is plagued by constant nasal & mic squeaks, making it very distracting.
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3 people found this helpful
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- DUSTIN SMITH
- 04-04-19
Manipulative
I just listened to this one… yes I agree that phrasing questions and ideas in sales is all important. This book just seemed to bring up the idea of a sleazy car salesman when I was listening to it. The focus stemmed entirely on closing the sale and you getting what you want. It wasn’t bad, it just rubbed me the wrong way.
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3 people found this helpful
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- viki
- 08-01-19
So nicely condensed yet easy to absorb!
Very meaningful and applicable! Short, so you can easily re-read it every now and then to refresh the memory.
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2 people found this helpful
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Overall
- Edwin K.
- 09-24-18
Simple and logical concepts
The challenge will be implementation, and using the phrases in normal conversation, but it is a start.
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1 person found this helpful
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- John
- 03-28-19
Really great book - better than anticipated
the book intrigue me and for the price and the length I figured I would give it a shot. it actually had way more real world effective items in it that I expected to hear. it is one I will listen to again to really be able to pick up all the items in it
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1 person found this helpful
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- Joshua Richter
- 10-10-19
Quick and Powerful
was a great easy listen, short and sweet straight the point and full of gold nuggets
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1 person found this helpful
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- Anonymous User
- 06-23-19
Just great
I don’t usually write reviews but this book is just pure greatness. You have to be able to dissect and fully understand everything that’s being said and apply it in your own way to your own day to day life.
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- Daniel
- 09-14-19
AMAZING! A MUST READ FOR EVERY SALESMAN
I loved it! Right to the point. Excellent tools and set of words to pivot your sales pitch o negotiation to the next level. I am planing to listen to it a few times, take notes as the writer suggest and prepare the sentences according to the product or ideas that I want present.
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- Gabrielle Bruno
- 02-04-18
Straight to fhe point!
Great life examples on how to use talking tecniques !! I loved it... I will definitely listen to it every month
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