
Jobs to Be Done
Theory to Practice
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Narrated by:
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Tom Askin
About this listen
Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided?
Since 1991, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that "people have underlying needs or processes in their lives, that they are addressing in some way right now" - an insight that was to become the Jobs-to-Be-Done theory.
For 26 years, Ulwick and his company Strategyn have helped over 400 companies put Jobs-to-Be-Done Theory into practice, with a success rate of 86 percent, a five-fold improvement.
You will learn:
- Why companies fail at innovation and how to avoid critical mistakes
- How to employ the Jobs-to-Be-Done framework to categorize, define, capture, and prioritize customer needs, including the following: the core functional job-to-be-done and desired outcomes, related jobs, emotional and social jobs, consumption chain jobs, and financially desired outcomes.
- A Jobs-to-be-Done growth strategy matrix to categorize, understand, and employ five growth strategies: differentiated, dominant, disruptive, discrete, and sustaining
- Outcome-based segmentation
- Outcome-driven innovation - the tested innovation process that ties customer-defined metrics to the customer's job to be done
- The language of Jobs-to-Be-Done - the syntax and lexicon of innovation
I call him the Deming of Innovation because, more than anyone else, Tony has turned innovation into a science," says the father of modern marketing, Philip Kotler, Kellogg School of Management, Northwestern University
©2016 Anthony W. Ulwick (P)2020 Anthony W. UlwickPeople who viewed this also viewed...
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These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice-to-have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.
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By: Jim Kalbach, and others
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- By: Stephen Wunker, David Farber, Jessica Wattman
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Overall
-
Performance
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Story
Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services, and helps you generate creative opportunities to innovate your way to success.
-
-
YouTube talks are better.
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By: Stephen Wunker, and others
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The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy but are willing to pay premium prices for. How do companies know how to grow? How can they create products that they are sure customers want to buy? Can innovation be more than a game of hit and miss? Harvard Business School professor Clayton Christensen has the answer.
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Overall
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Overall
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Performance
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Theory and Practice merged
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I have been involved in a lot of startups , and I wish I had had this info before we got going. I can see how by asking that one crucial question… what job is the customer trying to get done, is so important. It is what the core premise of any business trying to make an impact,should be. That one question of course is extremely nuanced, and requires a lot of frameworks to get to the answer.
Will this book give you that? No. There were some negative reviews saying it was one long infomercial for Tony’s course, but as a life long entrepreneur with huge teams, I have never once expected to get the silver bullet with only a few hours invested. That’s not possible.
What I really appreciated about the book was how it opened up a mindset and approach to looking at the customer needs, drilling down and going with the data, and building on that.
Again, will this book give you the frameworks. No. And why would it? That information could be priceless to some entrepreneurs. And certainly worth hiring an expert to get you to the point of understanding how to get your business on track to making the impact you are looking for.
This book was very informative and I highly recommend it as part of a required reading list for any entrepreneur with an idea they want to turn into a business.
So many ah-ha’s, absolutely worth my time invested
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Practical and effective
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Outcome Driven Innovation Changes the Game
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Very good framework to solve problems
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An introduction
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I must say the framework in this book puts everything in perspective, building on (or maybe was the source of) the theory of disruption, but also incorporating other important theories of strategy into one framework. I have read many many many book on strategy each advocating for a certain framework. I feel this is the most straight forward, the simplest, and most importantly the most effective.
with that said, if you want to master strategy, you must understand all the main theories of strategy not limited to the theory of disruption
Direct Execution Guide to Theory of Disruption
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I've been bringing this process to a client and plan on taking the ODI Pro training and certifications now.
There could not have been a better way to get the job done of determining how to optimize successful innovation.
Clarity in Conducting JTBD ODI for Competitive Advantage
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Reads like one long infomercial
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Mostly markets the company's course
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This book can be summarized by the following
"I'm Tony Ulwick, I'm the greatest and smartest man that has ever lived!"
Don't waste your time, get Clay Christensen or Alex Osterwalder book instead.
This book is just an outline of a method, that is common sense, there is no meat or details.
Focus on the customer's needs ... DUH!!
Skip It!
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