
The 5 Essential People Skills
How to Assert Yourself, Listen to Others, and Resolve Conflicts
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Narrated by:
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Dale Carnegie
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By:
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Dale Carnegie
Are You as Assertive as You Need to Be in Today's Business Environment?
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting?
Most of us are either too passive or too aggressive in our business lives, and we end up never getting the support, recognition, or respect that we so desire. But this solution-packed program is about to change all that.
Seventy years ago, when the legendary Dale Carnegie taught millions of people how to win friends and influence people, he inspired an interpersonal revolution. In The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, his legacy continues into the 21st century.
The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful and prosperous career. Once you know and can readily employ these powerful skills, you will be well on your way to new levels of professional and personal achievement.
Whatever you've been wishing for - more respect from your peers and supervisors, more money in your paycheck, better performance from your team - you will see nothing short of a transformation once you put these five essential skills to work for you.
©2004 Dale Carnegie Training (P)2004 Nightingale-ConantListeners also enjoyed...




















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Essential
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I'm A homemaker and can use these skills in my home!
definite for everyone!!
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The narrator is pleasent to listen to.
The stories are current and captivating.
I've already used some suggestions from the book and the improvements are immediate.
Thank you for making this book available!
The way to become a better person!
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Any additional comments?
I almost didn't get this book because of some of the negative reviews. As I have read, listened to and enjoyed How to Win Friends and Influence People several times since a teenager - I figured this book wouldn't seem to offer any additional value.THAT IS PLAINLY NOT TRUE! - at least not for me.
I have honestly never, ever heard such a CLEAR and pragmatic discussion on the question of effective assertiveness. Perhaps that is because of where I'm currently in my life, and what I've learned this far. I was 'ready' for it.
Effective assertiveness - is MY main issue, and I think that's a more common issue for women than we might think.
I believe in the responsibility of speaking up, especially when I'm speaking up on someone else's behalf, or simply for what's been agreed upon, what has been promised and so on. I think I'm being constructively ASSERTIVE, yet I'm probably often coming off as AGGRESSIVE.
And then I realize that that's how I come across - so I apologize, and back off.
This book taught me I can stick to my assertiveness, the WHAT, and simply 're-designing' the HOW. I have a very hard time being 'fake'; that is saying stuff I don't mean, so these tips are very pragmatic and useful, in staying assertiveness, yet in a way that make people perceive it as assertiveness, and not aggressiveness.
We, as humans, have stricter rules for how women can behave, especially when it comes to assertiveness. The balance is more narrow. We are easily judged as aggressive, 'bitch' when behaving in a way that would not just be accepted from a man, but even admired.
No point in complaining about that.
Simply learn to play by the rules, so you truly can contribute with everything you can, and enjoy the freedom to speak your mind in order to be a valuable contributor. Keep up your listening skills, admit mistakes, be flexible - AND learn to be ASSERTIVE in an EFFECTIVE way - and there is no limit.
This book is HIGHLY ENLIGHTENING!
Assertive - Yet Not Aggressive, as a WOMAN
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Classic on Essentials For Successful Human Relationship
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Great Book Great Insights
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Brilliantly scripted and focused!
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liked it
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This book was way too drawn out and the audio version read like a 1930s infomercial that kept going on and on. You can sum this book up pretty easily but going through the book was much too tedious for me.
Simple technique carried out too much
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Just buy how to win friends
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