If you (1) have trouble connecting with people beyond small talk or (2) are often left speechless and dumbfounded on how to handle certain people and situations, that feeling of dread isn't something you have to live with. Improve Your People Skills is your key to social intelligence and the better relationships to enrich your life that will inevitably follow.

Corporate trainers are tasked with an awesome responsibility - helping individuals develop the skills they need to advance their careers and boost their organizations' bottom lines. It's a challenging job, but What Great Trainers Do is here to help - providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Are you having problems with the boss? Wishing you could be a better spouse? Not communicating well with your employees? Having trouble building business relationships? Or would you just like to improve your people skills and your ability to make strong, lasting impressions on the men and women you meet every day? The solution is Skill With People! Les Giblin's timeless classic has what you need to get on the fast track to success at home, at work, and in business.

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!

You think your social life could be better. You've felt shy as long as you can remember. Your conversations have more awkward moments than you'd like. Maybe you don't need a ton of friends, but you'd like to have some people to hang out with on occasion. You want to make changes, but you don't know where to start. Lots of people have been in your shoes, so you're hardly a lost cause, and it's never too late to turn things around. The Social Skills Guidebook gives you insights into your interpersonal struggles, and offers hands-on advice for developing and improving....

Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success.

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

The Like Switch is packed with all the tools you need for turning strangers into friends, whether you are on a sales call, a first date, or a job interview. As a Special Agent for the FBI's National Security Division's Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you.

Skill with people is the one essential ingredient for success and happiness at home and in business. The Art of Dealing with People gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

Listen to this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you.

Immense in scope and vision and filled with brilliant insights into human nature, this program is the ultimate work on the psychology of self-esteem. Listen and find out the strength Dr. Branden's six pillars will award you.

Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication. This revised edition provides more ways to improve your conversation skills by giving you strategies that work for starting conversations, asking questions that promote interaction, interesting people in what you have to say, listening so that others will be encouraged to talk, avoiding rejection-producing behavior, handling criticism constructively, and more.

Love Is Never Enough explores the most common problems in marriage: the power of negative thinking, disillusionment, rigid rules and expectations, and miscommunication. These issues can be approached through cognitive therapy, in which thinking through and reasoning are used to counteract the poor communication that so often erodes relationships. With eloquence and accessibility, Aaron T. Beck, MD, shows how effective communication can restore and strengthen the ties and bonds between couples.

Everyone faces the challenges of making relationships work. Whether with spouses, family members, friends, lovers, or colleagues, relationships have the power to make one feel happy, frustrated, or miserable. In Relationship Breakthrough, Cloe Madanes - an expert in creating healing, empowering relationships - gives listeners vital tools to transform their relationships and their lives. Madanes's cutting-edge methods produce real results and create rewarding, sustainable relationships.

These days, many of us find it easier to avoid face-to-face contact in favor of technological shortcuts. Why take the trouble to meet someone in person when we can simply send an email or a text? But as Michael Gelb argues in this compelling book, the meaningful relationships that come from real interaction are the basis of success. In The Art of Connection, Gelb offers listeners seven methods of developing better rapport in their professional and personal lives.

Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.

The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.

In Getting Through to People you will discover powerful, proven ways to break through the mental and emotional barriers that obstruct the flow of ideas from one person to another. Over 300,000 people are already using these principles of effective person-to-person communications to enhance their business and personal success.

When a child is hurting, it can be the most painful challenge a parent will face. With compassion and perspective, Dr. Brad Reedy offers hope and wisdom for children who struggle and the parents who love them. The Journey of the Heroic Parent will take you on a journey to a happier, healthier relationship with your struggling child - and yourself. Through lessons learned, mother, father, and child will achieve greater understanding, love, and humanity - no matter what the outcome.

Elizabeth Earnshaw is here to help. The renowned Gottman therapist, founder of A Better Life Therapy, and influential Instagram therapist behind @lizlistens has helped to transform countless relationships. With I Want This to Work, she presents for today’s generation the most effective and proven steps for relationship success.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

For decades we've been told the key to prosperity is to look out for number one. But recent science shows that to achieve durable success, we need to be more than just achievers; we need to be compassionate achievers. New research in biology, neuroscience, and economics has found that compassion - recognizing a problem or caring about another's pain and making a commitment to help - not only improves others' lives; it can transform our own.

Popular parenting blogger Rebecca Eanes shares her hard-won wisdom for overcoming limiting thought patterns and recognizing emotional triggers, as well as advice for connecting with kids at each stage, from infancy to adolescence. This heartfelt, insightful advice comes not from an "expert," but from a learning, evolving parent.

Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.

Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.

You found the love of your life, and you vowed to have, to hold, and to stepmother. You always thought that in time you'd grow to be the perfect, loving family. So why does it seem that the harder you try, the more unappreciated you feel? As a stepmother, therapist, and founder of the popular stepsforstepmothers.com, Dr. Rachelle Katz knows all too well how challenging stepmotherhood can be. Based on thousands of in-depth interviews and the latest research, she's created a powerful program to help you.

The much-anticipated fourth edition of the best-selling classic by Matthew McKay, Self-Esteem is the go-to guide for those seeking to increase their sense of self-worth. This fully revised new edition features an innovative application of acceptance and commitment therapy (ACT) to self-esteem and utilizes updated cognitive behavioral therapy (CBT) to help listeners create positive change and thrive.

In The Influential Mind, neuroscientist Tali Sharot takes us on a thrilling exploration of the nature of influence. We all have a duty to affect others - from the classroom to the boardroom to social media. But how skilled are we at this role, and can we become better? It turns out that many of our instincts - from relying on facts and figures to shape opinions, to insisting others are wrong or attempting to exert control - are ineffective because they are incompatible with how people's minds operate.

Dr. Peter H. Kim, the world’s leading expert in the rapidly growing field of trust repair, has conducted over two decades of groundbreaking research to answer that question. In How Trust Works, he draws on this research and the work of other social scientists to reveal the surprising truths about how relationships are built, how they are broken, and how they are repaired. Dr. Kim’s work shows how we are often more trusting than we think and how easily our trust in others can be distorted.

For ages, global corporations have been lecturing small organizations and not-for-profits on how to get things done. As it turns out, it should have been the other way around. In this groundbreaking audiobook, award-winning researcher Paulo Savaget shows how the most valuable lessons about problem-solving can be learned from the scrappiest groups. Savaget draws most of his examples from small organizations dedicated to social action that have made an art form out of subverting the status quo and have proved themselves adept at achieving massive wins with minimal resources.

In this specially combined edition with a new foreword, Academy Award–winning producer Brian Grazer and acclaimed author Charles Fishman blend their insights from bestselling books A Curious Mind and Face to Face to transform the art of connecting with and through curiosity. A Curious Mind Expanded invites you to consider your personal journey of human connection.

Terminal lucidity is a relatively common but poorly understood phenomenon. Near the end of life, many people—including those who have suffered brain injuries or strokes, or have been silenced by mental illness or deep dementia—experience what seems a miraculous return. They regain their clarity and energy, are able to talk with families and caregivers, recall their lives and often appear to be aware of their nearing death.

In this revolutionary, comprehensive, and accessible guide on how the brain learns, discover how to study more efficiently and effectively, shrug away exam stress, and most of all, enjoy learning.

Imagine a world where your brain can be interrogated to learn your political beliefs, your thoughts can be used as evidence of a crime, and your own feelings can be held against you. A world where people who suffer from epilepsy receive alerts moments before a seizure, and the average person can peer into their own mind to eliminate painful memories or cure addictions.

Millions of people dream of living a more fulfilling life, yet many settle for a life of comfortable complacency, allowing excuses and negative thoughts to invade their minds. I don’t have enough time…I don’t have enough money…I’m afraid to fail...I don’t have what it takes—we allow these limiting beliefs to control us. Now, The 12-Hour Walk provides the inspiration—and catalyst—for getting unstuck and realizing your full potential.

When we feel alone, cut off, or trapped, we can let those difficulties steer us onto a path toward an authentic, flourishing life—living in a way that allows us to find the wholeness that lies within. Even when we’re alone, a sense of community can accompany us through the stormy times. Our words, hearts, and actions can line up with a larger vision, rather than the smaller views our anxious, fearful thoughts arouse in us. To live in a less constricted way—Salzberg says we need to get real about what’s most important.

Forgiveness is the 13th title in the Osho best-selling Insights for a New Way of Living series.