Business Customer Success

Product List
    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 68 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 07-09-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 12-06-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: $15.59 or 1 credit

    Sale price: $15.59 or 1 credit

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 373 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,748 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

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    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 22 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

    • Start, Finance, or Grow Your Company with Your Customers' Cash
    • By: John Mullins PhD
    • Narrated by: James Conlan
    • Length: 7 hrs and 37 mins
    • Release date: 07-27-20
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • In The Customer-Funded Business, best-selling author John Mullins uncovers five novel approaches that scrappy and innovative 21st-century entrepreneurs working in companies large and small have ingeniously adapted....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 29 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-17
    • Language: English
    • 5 out of 5 stars 12,228 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Regular price: $17.09 or 1 credit

    Sale price: $17.09 or 1 credit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 02-06-23
    • Language: English
    • 5 out of 5 stars 3 ratings
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 44 ratings
    • Discover the secrets of written persuasion....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 30 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
  • Regular price: $4.99 or 1 credit

    Sale price: $4.99 or 1 credit

    Included in Plus membership
  • Regular price: $11.69 or 1 credit

    Sale price: $11.69 or 1 credit

    • How the Quiet and Shy Can Outsell Anyone
    • By: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 01-04-18
    • Language: English
    • 4.5 out of 5 stars 1,277 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

    Regular price: $11.17 or 1 credit

    Sale price: $11.17 or 1 credit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 04-21-20
    • Language: English
    • 4.5 out of 5 stars 412 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Regular price: $22.49 or 1 credit

    Sale price: $22.49 or 1 credit

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 06-07-10
    • Language: English
    • 4.5 out of 5 stars 8,116 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Regular price: $21.83 or 1 credit

    Sale price: $21.83 or 1 credit

    • Invest in Relationships to Build Your Business and Your Career
    • By: Mo Bunnell
    • Narrated by: Mo Bunnell
    • Length: 6 hrs and 10 mins
    • Release date: 08-27-24
    • Language: English
    • 4 out of 5 stars 4 ratings
    • Relationships are the foundation of our long-term business success. The problem is a million things get in the way. But there’s a simple solution to breaking through all this noise: Giving. Mo Bunnell shows how to develop the growth mindset that keeps the focus on the relationship.

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    • By: Michael Maslansky
    • Narrated by: Michael Maslansky
    • Length: 7 hrs and 26 mins
    • Release date: 05-01-10
    • Language: English
    • 4.5 out of 5 stars 67 ratings
    • What to say, how to say it, and why it matters: communicating with authority and honesty in an age of mistrust.....

    Regular price: $21.83 or 1 credit

    Sale price: $21.83 or 1 credit

  • Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit