Business Customer Success

Product List
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 375 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    $24.06 or free with 30-day trial

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 72 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    $17.19 or free with your Plus trial

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 12-06-21
    • Language: English
    • 4.5 out of 5 stars 24 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    $15.59 or free with 30-day trial

    • Start, Finance, or Grow Your Company with Your Customers' Cash
    • By: John Mullins PhD
    • Narrated by: James Conlan
    • Length: 7 hrs and 37 mins
    • Release date: 07-27-20
    • Language: English
    • 4.5 out of 5 stars 12 ratings
    • In The Customer-Funded Business, best-selling author John Mullins uncovers five novel approaches that scrappy and innovative 21st-century entrepreneurs working in companies large and small have ingeniously adapted....

    $17.19 or free with your Plus trial

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,786 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    $21.49 or free with your Plus trial

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 22 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    $21.49 or free with 30-day trial

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 07-09-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    $17.19 or free with 30-day trial

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 38 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    $17.19 or free with your Plus trial

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 51 ratings
    • Discover the secrets of written persuasion....

    $17.19 or free with your Plus trial

    • The 6 Keys To Deliver A World-Class Experience
    • By: David Brownlee
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 9 mins
    • Release date: 02-15-24
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your ...

    $14.99 or free with your Plus trial

    • Perfecting the Art of Customer Service
    • By: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 05-05-15
    • Language: English
    • 4.5 out of 5 stars 902 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    $20.00 or free with 30-day trial

    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 42 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    $17.19 or free with your Plus trial

    • Follow Trends, Delight Customers, Drive Sales
    • By: David Ewen
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 13 mins
    • Release date: 04-22-25
    • Language: English
    • Not rated yet
    • Small businesses can do well in today’s fast-moving world by learning how to find new trends and respond to competition. First, it’s important ...

    $3.99 or free with your Plus trial

  • $19.79 or free with 30-day trial

    • How Personal Videos Accelerate Sales and Improve Customer Experience
    • By: Ethan Beute, Stephen Pacinelli
    • Narrated by: Ethan Beute, Stephen Pacinelli
    • Length: 6 hrs and 26 mins
    • Release date: 11-19-19
    • Language: English
    • 4.5 out of 5 stars 34 ratings
    • Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough....

    $17.19 or free with your Plus trial

  • $6.95 or free with 30-day trial

    • Discover Products That Create Customer Value and Business Value
    • By: Teresa Torres
    • Narrated by: Teresa Torres
    • Length: 7 hrs and 9 mins
    • Release date: 04-15-22
    • Language: English
    • 4.5 out of 5 stars 239 ratings
    • In this audiobook, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong....

    $19.95 or free with 30-day trial

    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • By: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 09-24-19
    • Language: English
    • 4.5 out of 5 stars 1,249 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    $19.79 or free with 30-day trial

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 06-07-10
    • Language: English
    • 4.5 out of 5 stars 8,136 ratings
    • Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

    $25.19 or free with 30-day trial

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 02-06-23
    • Language: English
    • 5 out of 5 stars 3 ratings
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    $19.95 or free with 30-day trial