
Emotional Intelligence for Sales Success
Connect with Customers and Get Results
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Narrated by:
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Janet Ivey
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Charity Spencer
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By:
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Colleen Stanley
About this listen
Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flight response - something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success - and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters.
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
©2012 Colleen Stanley (P)2020 AMACOMListeners also enjoyed...
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How do I stand out? How do I become irreplaceable? With a crowded workforce, an unstable job landscape, and the rise of AI, these questions are the ones that everyone either is or should be asking. William Vanderbloemen has asked these questions over the past 15 years while running one of the world’s top executive search firms. Through extensive research of over 30,000 top leaders and proprietary data, Vanderbloemen has identified the 12 habits that the best of the best have in common. Traits such as authenticity, responsiveness, agility, and the ability to problem solve, among others.
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Full blown liberal
- By Michael Smith on 03-02-24
By: William Vanderbloemen, and others
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The Self-Healing Mind
- An Essential Five-Step Practice for Overcoming Anxiety and Depression, and Revitalizing Your Life
- By: Gregory Scott Brown
- Narrated by: Gregory Scott Brown
- Length: 7 hrs and 34 mins
- Unabridged
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Mental health is the driving force behind every decision we make—how we live, work, and love. Many of us suffer from depression and anxiety, which impede our choices and quality of life, and despite the proliferation of prescription drugs, the numbers are growing across the globe. But there is another, proven way to achieve mental wellness, beyond antidepressants and talk therapy. Practicing psychiatrist Gregory Scott Brown believes that mental health begins with actionable self-care.
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initially thought it was crap
- By Amazon Customer on 01-12-25
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Less Nice, More You
- Stop Hiding & Become the Most Bold, Authentic Version of You Now
- By: Dr. Aziz Gazipura PsyD
- Narrated by: Dr. Aziz Gazipura PsyD
- Length: 7 hrs and 33 mins
- Unabridged
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Have you been too nice for too long? Have you tried to speak up for yourself, have better boundaries, or take care of your own needs, only to feel anxious, stuck, or guilty? The unfortunate truth is people-pleasing and excessive niceness are debilitating patterns that most people never truly change. They remain in this “cage of niceness” until their final days, when they experience a strong sense of regret for living a life that wasn’t truly their own.
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I love Aziz. He's changed my life.
- By shannon maraghy on 08-06-24
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Pillars of Wealth
- How to Make, Save, and Invest Your Money to Achieve Financial Freedom
- By: David M Greene
- Narrated by: Clifford Ponder
- Length: 10 hrs and 49 mins
- Unabridged
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Break free from the slow grind of budgeting and rethink your wealth-building strategy with this award-winning Wall Street Journal bestseller: the ultimate playbook for financial freedom. Building wealth isn't complicated but its also not easy. Abandon the get-rich-quick-schemes and take the guesswork out of financial freedom with a strategy perfected by countless self-made millionaires.
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Amazing!
- By Laura Caruso on 12-30-24
By: David M Greene
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Help Me, I Have No Discipline and Zero Self-Control
- The Secret Formula to Breaking Bad Habits, Mastering Mental Toughness, and Reaching Your Goals (The Help Me Series)
- By: Vaughn Carter
- Narrated by: Phillip Aaron Brasher
- Length: 4 hrs and 15 mins
- Unabridged
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Achieve the discipline you've been wanting fast, even if you've given up countless times in the past - your solution is just a book away! Are you trapped in a vicious cycle of procrastination and broken goals? Enough is enough. It's time to break free from the chains of indiscipline and unleash the go-getter inside you!
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Ugh I hate leaving these kind of reviews
- By Anonymous User on 12-07-24
By: Vaughn Carter
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Wealth Without Cash
- Supercharge Your Real Estate Investing with Subject-To, Seller Financing, and Other Creative Deals
- By: Pace Morby
- Narrated by: Pace Morby
- Length: 7 hrs and 26 mins
- Unabridged
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Supercharge your real estate investment portfolio with creative deals, the fast and affordable way to build wealth in any marketplace. Pace Morby—TV host of A&E's Triple Digit Flip and the king of creative finance—will guide you to success. From seller financing to subject-to deals, Pace will show you the innovative tactics he used to build a portfolio that includes more than 1,000 properties and $150 million in assets—all without using his own cash.
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Rap quotes
- By Christian on 07-24-24
By: Pace Morby
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Mansfield's Book of Manly Men
- An Utterly Invigorating Guide to Being Your Most Masculine Self
- By: Stephen Mansfield, William Boykin - contributor
- Narrated by: Stephen Mansfield
- Length: 5 hrs and 49 mins
- Unabridged
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The Western world is in a crisis of discarded honor, dubious integrity, and faux manliness. It is time to recover what we have lost. Stephen Mansfield shows us the way. Working with timeless maxims and stirring examples of manhood from ages past, Mansfield issues a trumpet call of manliness fit for our times.
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Simple, straight forward, a challenge for modern men.
- By Caitlin on 12-14-19
By: Stephen Mansfield, and others
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The Spirit of Leadership
- Cultivating the Attributes That Influence Human Action
- By: Dr. Myles Munroe
- Narrated by: BZ Cullins
- Length: 6 hrs and 48 mins
- Unabridged
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Contrary to popular opinion, leadership is not meant for an elite group of people who, by fate or accident, become leaders while everyone else is consigned to being a lifelong follower. While every person possesses the potential of leadership, many do not understand how to cultivate the leadership nature and how to apply it to their lives. In The Spirit of Leadership, Dr. Munroe defines the unique attitudes that all effective leaders exhibit, explains how to eliminate hindrances to your leadership abilities, and helps you to fulfill your particular calling in life.
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Very good book about leadership, read again
- By HonestBuyer on 10-09-24
By: Dr. Myles Munroe
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Empire Builder
- The Road to a Billion
- By: Adam Coffey
- Narrated by: Ron Butler
- Length: 4 hrs and 7 mins
- Unabridged
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You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow. CEO coach and executive thought leader Adam Coffey has been where you are. He, too, dared to dream of that elusive billion-dollar exit. Then he took his companies to triple digit growth.
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For high-schoolers
- By Martin Lambooy on 12-13-24
By: Adam Coffey
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Leading with Heart
- Five Conversations That Unlock Creativity, Purpose, and Results
- By: John Baird, Edward Sullivan
- Narrated by: Lyle Blaker
- Length: 8 hrs and 8 mins
- Unabridged
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Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In this audio, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of guiding leaders at some of the world's most respected big brands and small startups (Apple, Nike, Google, and Slack to name a few).
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Wonderful questions and insights
- By Nicholas Martinez on 03-28-24
By: John Baird, and others
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Don't Start a Side Hustle!
- Work Less, Earn More, and Live Free
- By: Brian Page
- Narrated by: Brian Page
- Length: 4 hrs and 11 mins
- Unabridged
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Don’t trade your 40-hour workweek for an 80-hour-a-week side hustle. The promise of entrepreneurship is to create a lifestyle of freedom—but the pursuit often leads to a time-bankrupt life. If you’re an overworked employee who’s done with the 9-to-5, a serial entrepreneur who has yet to realize the American dream, or a burned-out side hustle owner who’s tired of the grind, this book was written for you.
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Airbnb landlord teaching Airbnb landlords
- By Chris D. on 10-31-22
By: Brian Page
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- By: Mike Weinberg
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Unabridged
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No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals. With refreshing honesty and some much-needed humor, sales expert Mike Weinberg examines the critical mistakes made by most salespeople and executives, then provides tips to help you achieve the opposite results.
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Forget everything you know about sales
- By Navo on 10-31-20
By: Mike Weinberg
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Skip the Line
- The 10,000 Experiments Rule and Other Surprising Advice for Reaching Your Goals
- By: James Altucher
- Narrated by: James Altucher
- Length: 7 hrs and 2 mins
- Unabridged
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We live in a hierarchical world where experience has traditionally been the key to promotion. But that period is over! Straight, clear-cut career trajectories no longer exist. Industries disappear, job descriptions change, and people's interests and passions evolve. The key to riding this wave, entrepreneur James Altucher advises, is to constantly be curious about what's next, to be comfortable with uncertainty so you can keep navigating the rough waters ahead, and most importantly, to pursue the things that interest you.
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Just do the 10,000 hours.
- By 3Ravens on 09-07-21
By: James Altucher
What listeners say about Emotional Intelligence for Sales Success
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Leslie
- 05-26-22
Self control
Great book about sales, I think the author explained well that sales is emotional control and if you can control all aspects of your emotions you can do great things. She recognized that fear, stress management and attitude are what most sales people deal with. She gave techniques that I’ve already implemented on multiple phone calls and have had better connections with prospects.
Kind of a difficult listen to at times but will listen to again!
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