Crucial Conversations, Second Edition
Tools for Talking When Stakes Are High
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Narrated by:
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Joseph Grenny
About this listen
Over Four Million Copies Sold
The New York Times best seller that changed the way millions communicate
“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book deserves to take its place as one of the key thought leadership contributions of our time.” - from the foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
“The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations.” (Mark Victor Hansen, cocreator of the number one New York Times best-selling series Chicken Soup for the Soul®)
“Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation.” (Joanne K. Bryson, CAE, executive vice president and CEO, Oregon Medical Association)
“Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations. The narrative has a universal appeal and the strength to transcend cultures.” (Capt. Charanjit Lehal, AGM Training and Development, TataSky, India)
“I was personally and professionally inspired by this book - and I'm not easily impressed.” (Maureen Burke, training manager, Coca-Cola Enterprises, Inc.)
About the book:
Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:
- New firsthand accounts of how these skills changed people's lives
- New case studies showing how business leaders successfully applied these methods to achieve results
- New links to videos teaching what to do and what to avoid during crucial conversations
- New research findings offering fresh insights for applying the skills taught in the book
Crucial Conversations is filled with practical advice you can start using today:
- Prepare for high-stakes conversations
- Make it safe to talk about almost anything
- Transform unpleasant emotions into powerful dialogue
- Be persuasive, not abrasive
Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
©2012 Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler (P)2011 McGraw Hill-Ascent AudioListeners also enjoyed...
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- By Bryan Rael on 08-23-24
By: Joseph Grenny, and others
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Crucial Communication
- Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 45 mins
- Unabridged
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Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!
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Rudimentary and very dry.
- By Amanda Lenox on 07-13-21
By: Gary Peterson
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 5 hrs and 33 mins
- Unabridged
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- By Tiauda Howard on 06-11-24
By: Joseph Grenny, and others
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Influencer
- The Power to Change Anything
- By: Kerry Patterson, Joseph Grenny, David Maxfield
- Narrated by: Eric Conger
- Length: 8 hrs and 37 mins
- Unabridged
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Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.
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Not the book for everyone
- By Amazon user on 03-16-10
By: Kerry Patterson, and others
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
By: Kerry Patterson, and others
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Training Camp
- What the Best Do Better Than Everyone Else
- By: Jon Gordon
- Narrated by: Jon Gordon
- Length: 2 hrs and 45 mins
- Unabridged
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Training Camp is an inspirational story filled with invaluable lessons and insights on bringing out the best in yourself and your team. The story follows Martin, an un-drafted rookie trying to make it in the NFL. He's spent his entire life proving to the critics that a small guy with a big heart can succeed against all odds. After spraining his ankle in the pre-season, Martin thinks his dream is lost - but then he meets a very special coach who shares 11 life-changing lessons that keep his dream alive.
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Faith Based Parable that Outlines Excellence
- By J.A.Vess on 07-05-15
By: Jon Gordon
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The No Complaining Rule
- Positive Ways to Deal with Negativity at Work
- By: Jon Gordon
- Narrated by: Jon Gordon
- Length: 2 hrs and 1 min
- Unabridged
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In the spirit of his international best seller, The Energy Bus, Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life - the negativity that costs organizations billions of dollars and impacts the morale, productivity, and health of individuals and teams.
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A Great Message!
- By morton on 12-17-08
By: Jon Gordon
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Venture Deals, 4th Edition
- Be Smarter than Your Lawyer and Venture Capitalist
- By: Brad Feld, Jason Mendelson
- Narrated by: Barry Abrams
- Length: 11 hrs and 4 mins
- Unabridged
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The founders and driving force behind the Foundry Group - a venture capital firm focused on investing in early-stage information technology companies - Brad and Jason have been involved in hundreds of venture capital financings. Their investments range from small startups to large Series A venture financing rounds. The new edition of Venture Deals continues to show fledgling entrepreneurs the inner-workings of the VC process, from the venture capital term sheet and effective negotiating strategies to the initial seed and the later stages of development.
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Must read for entrepreneurs trying to raise fund
- By Max Lee on 07-29-20
By: Brad Feld, and others
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Overcoming the Five Dysfunctions of a Team
- A Field Guide for Leaders, Managers, and Facilitators
- By: Patrick Lencioni
- Narrated by: Joel Lefferrt
- Length: 3 hrs and 30 mins
- Unabridged
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In the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the five dysfunctions, using tools, exercises, assessments, and real-world examples.
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Incomplete
- By Cleo the Leo on 05-04-16
By: Patrick Lencioni
What listeners say about Crucial Conversations, Second Edition
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- FatCats
- 01-30-23
Great articulation and sound
I enjoyed the Beverly behind the reader. Kept me engraved
The book also pulled real life examples which is great
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- Amazon Customer
- 03-14-22
Goldmine!
This book is a goldmine of information/strategies for how to handle crucial conversations… even before getting to the end you’ll be able to put it into action!
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- kaitlyn Pilsbury
- 07-14-23
Amazing eye opener
I many years ago I had to read this for a college class and was mind blown so proud kindly that now 10 years later I am still rereading it to stay consistent! Extremely worth the time to read! The authors will get through to you in a productive way!
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- Marbles
- 09-28-21
Important Points buried in the text
I’m very pleased that they came out with a new addition and I looked forward to this being more listenable with a new narrator.
I only wish that they had updated the examples in the book to be more timely or applicable to more people. That being said, it was a much easier listen and The last few chapters still contain important morsels of information.
Perhaps in the future they will use more updated language such as “substance use disorder” instead of “substance abuse” (a now outdated and stigmatizing term… because language IS important during Crucial Conversations).
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- Kiwi
- 06-02-22
a must read
a book you'll want to listen to over and over again. Gain the skills to improve your communication. highly recommend.
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- Mariusz Banaszewski
- 01-13-22
Life changing
Whether you are looking for a personal or professional guidance, this book offers tools everyone should have in their conversation toolbox.
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- U. Uwadiale
- 11-15-23
Stick to the facts
A must read. Helped me as a leader, a wife, mother and friend. Now I don’t with all or nothing approach. I will rest again and again until I master.
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- Hannah
- 04-10-22
Crucial read
This book has helped me so much in a variety of ways! I have recommended this to my entire team and have seen a big shift in processing, and asking questions
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- Anonymous User
- 04-15-22
Useful if stereotypical
The examples could use a little updating but underlying message is useful over all.
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- Ryan
- 03-01-22
Tools to stay even keeled during a conflict
This book provide some overlapping skill sets that are used for conflict management and the terminology is memory associating friendly. The way the tools are set up it’s a healthy way to approach tough situations and also maintain healthy relationships. I will listen to this book again. This book provides great scenarios and examples to apply the lessons.
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