Crucial Conversations
Tools for Talking When Stakes Are High
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Narrated by:
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Anna Fields
About this listen
The New York Times best seller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
©2006 Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (P)2002 McGraw Hill-Ascent AudioListeners also enjoyed...
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New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.
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Not great
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Dissapointed
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A Good One
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Should Purchase the Book for Assessment Passcode
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Great tips and tools on mentoring
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What listeners say about Crucial Conversations
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- DayRises
- 02-20-23
Technical
Chapter one keeps skipping while listening. Very informative but missing key pieces. Please make note
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- MONICA ESCALANTE
- 08-12-23
Great!
Recommended resource for business and general readers. An objective and fluid proposal to gain in communication skills and an insight on personal ways to enrich human relations.
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- victorypilsner
- 03-12-24
Concise and Helpful
Challenging new information that will take lots of practice to master. But will be very beneficial going forward.
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- Oriol
- 03-23-22
great applicable content
love it
it provides great tools to handle some of the hard conversations on any aspect
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- Rainy
- 03-07-24
Missing pieces
Used audible to follow along and there is several parts of the book that are different or missing significant parts.
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- C. Donaldson
- 06-27-23
Great Book
I had to read this for a class and I’m now recommending it to every person in my life. This is a great book and a skill that needs to be more present in our everyday conversations.
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- KC
- 11-29-21
interesting concepts, time will tell
The basic concepts are help to manage your engagement in tough conversations. I will need to re read some of the sections to fully grasp the approach and techniques.
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- Amazon Customer
- 06-09-22
Wow!
A colleague recommended this book and it couldn’t have come at a more important time in my career. Thank you so much for putting together this excellent guide for successful communication.
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- Anonymous User
- 02-28-22
So much good in this.
I can say that this book reinforces past training and was quite a refresher! Highly recommend.
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Story
- Anonymous User
- 12-30-22
Great but overwhelming.
It was a beneficial listen w a lot of great information. It was packed w more than you could take in.
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