
Crucial Conversations
Tools for Talking When Stakes Are High
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Narrated by:
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Anna Fields
About this listen
The New York Times best seller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
©2006 Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (P)2002 McGraw Hill-Ascent AudioListeners also enjoyed...
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-
-
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Performance
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Story
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
-
Great info; needs a cast, PDF and a website update
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By: Joseph Grenny, and others
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- Tools for Talking When Stakes Are High
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Joseph Grenny
- Length: 6 hrs and 27 mins
- Unabridged
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Overall
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Performance
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Story
Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.
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Buried Treasure
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Is your lack of public speaking skills holding your career back? If so, CRUCIAL COMMUNICATION: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book shows you how to be and act your best self in a matter of days!
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- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
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Overall
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Performance
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Story
Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
-
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He quotes Woody Allen
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Performance
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Story
From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- By Tiauda Howard on 06-11-24
By: Joseph Grenny, and others
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Unabridged
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Essential Guide for Leaders
- By Ij on 03-24-25
By: Gary Peterson
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Change Anything
- The New Science of Personal Success
- By: Kerry Patterson, Joseph Grenny, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 6 hrs and 32 mins
- Unabridged
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A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on?
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Change - Paint-by-the-Numbers
- By Lynn on 04-12-11
By: Kerry Patterson, and others
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
By: Douglas Stone, and others
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Master Mentors
- 30 Transformative Insights from Our Greatest Minds
- By: Scott Jeffrey Miller
- Narrated by: Scott Miller
- Length: 5 hrs and 54 mins
- Unabridged
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Mining the best and brightest revelations from Franklin Covey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them.
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Name dropping, shallow content, false humility
- By Sandy McPherson on 09-13-21
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Influencer
- The Power to Change Anything
- By: Kerry Patterson, Joseph Grenny, David Maxfield
- Narrated by: Eric Conger
- Length: 8 hrs and 37 mins
- Unabridged
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Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.
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Not the book for everyone
- By Amazon user on 03-16-10
By: Kerry Patterson, and others
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen, and others
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
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We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
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Too much filler, and the narration was mumbled
- By Bill on 03-08-24
By: Douglas Stone, and others
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
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The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
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Needs PDF companion file
- By John L. Pinkowski on 03-07-17
By: Chris Voss
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Positioning, 20th Anniversary Edition
- The Battle for Your Mind
- By: Al Ries, Jack Trout
- Narrated by: Grover Gardner
- Length: 4 hrs and 8 mins
- Unabridged
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An updated edition of the original 1981 text, this 20th-anniversary edition makes available to business and marketing professionals - including tens of thousands of Ries and Trout groupies, worldwide - the work that forever changed the way marketing strategy is done. This new edition features commentary from the authors that offers fresh insight into why “positioning” a product in a prospective customer's mind is still the most important strategy in business, and includes numerous examples of campaigns that followed, or didn't follow, Ries and Trout's thinking.
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The content is relevant to those who are marketing organizations and those who are marketing themselves.
- By Brian Dickson on 12-19-24
By: Al Ries, and others
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The 7 Habits of Highly Effective People
- Powerful Lessons in Personal Change
- By: Stephen R. Covey
- Narrated by: Stephen R. Covey
- Length: 13 hrs and 4 mins
- Unabridged
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Stephen R. Covey's book, The 7 Habits of Highly Effective People, has been a top seller for the simple reason that it ignores trends and pop psychology for proven principles of fairness, integrity, honesty, and human dignity. Celebrating its 15th year of helping people solve personal and professional problems, this special anniversary edition includes a new foreword and afterword written by Covey that explore whether the 7 Habits are still relevant and answer some of the most common questions he has received over the past 15 years.
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I don't understand these other reviews
- By Scott on 08-29-10
By: Stephen R. Covey
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Organize Tomorrow Today
- 8 Ways to Retrain Your Mind to Optimize Performance at Work and in Life
- By: Jason Selk, Tom Bartow, Matthew Rudy
- Narrated by: Christian Steiner
- Length: 5 hrs and 53 mins
- Unabridged
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In Organize Tomorrow Today (OTT), two of the top minds in human performance come together to deliver the pathway to extreme success: Doing more is not the answer, and Selk and Bartow walk you through how to achieve more by doing less. Together, Selk and Bartow reveal the secrets of how both elite athletes and business leaders climb to the top. Selk and Bartow offer the eight fundamentals of doing what is most important. OTT will show you the performance gains that athletes, executives, and salespeople spend tens of thousands of dollars to achieve.
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if you're going to get one self-improvement book..
- By Corey on 01-02-17
By: Jason Selk, and others
Technical
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Great!
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Concise and Helpful
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it provides great tools to handle some of the hard conversations on any aspect
great applicable content
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Missing pieces
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Great Book
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interesting concepts, time will tell
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Wow!
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So much good in this.
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Great but overwhelming.
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