
The Crucial Combo
Mastering Workplace Communication and Accountability: Control Difficult Conversations and Resolve Productivity Issues with Dialogue Tools and Critical Accountability Strategies
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Narrated by:
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Rick Selin
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By:
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Gary Peterson
About this listen
Is your lack of public speaking skills holding your career back? If so, CRUCIAL COMMUNICATION: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you!
This book shows you how to be and act your best self in a matter of days! In this book, you'll learn:
- The true meaning of communication
- What communication is, and what it is not
- How to speak and understand others accurately
- What the eight pillars of communication are and how to master them
- The right tips and techniques for effective VERBAL COMMUNICATION
- What NON-VERBAL COMMUNICATION looks like and how to wield it to show influence and charisma
- How to improve your communication skills TODAY with easy and practical tips and tricks
- How to grow charisma and emotional intelligence to create genuine connections that will advance your career and life
- How to handle difficult conversations and conflict with dignity, grace, and smarts
...And so much more!
This manual doesn't shy away from real-life obstacles. It will show you how to communicate in the workplace in a professional manner, while still being your most comfortable, funny, and approachable self. It will teach you how to conduct yourself in meetings and when speaking in public so that you feel comfortable and confident in expressing your knowledge, talents, and skills!
ACT NOW AND RECEIVE THIS BONUS OFFER! You’ll also get Critical Accountability included to double the value and further increase your workplace mastery!
Hurry up and hit "Buy Now", because your precious talents are being wasted with each day you're not showing them! You're only a click away from learning how to let your inner best shine through, so don't waste the opportunity!
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Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!
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Story
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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Probably the worste nagging sounding narrator
- By Alexander on 09-27-21
By: Kerry Patterson, and others
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Really hard to follow along with speaker
- By Ximakatija on 01-27-25
By: Kerry Patterson, and others
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Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
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Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
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Crucial Communication
- Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 45 mins
- Unabridged
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Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!
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Rudimentary and very dry.
- By Amanda Lenox on 07-13-21
By: Gary Peterson
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Unabridged
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Essential Guide for Leaders
- By Ij on 03-24-25
By: Gary Peterson
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Old Style Book with Little Insights
- By Gabrielle on 02-04-25
By: Kerry Patterson, and others
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 5 hrs and 33 mins
- Unabridged
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- By Tiauda Howard on 06-11-24
By: Joseph Grenny, and others
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Dark Manipulation with Psychology
- Analyze and Influence Others: Expert Secrets to Speed Read People, Identify Targets, and Use Covert Techniques to Influence Behavior Without Detection
- By: Leo Black
- Narrated by: Gary Bartley
- Length: 7 hrs and 56 mins
- Unabridged
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Is it possible to read people accurately and respond adequately to their signals? The answer is an obvious yes. You will, however, need to engage in some self-analysis and you’ll also have to pay attention to others. Once you become more present in everyday interactions, you will begin pinpointing cues and patterns of behavior that reveal a ton more than spoken word will ever be capable of.
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Eye-Opening and Incredibly Practical!
- By Amazon Customer on 03-25-25
By: Leo Black
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Essential Life Skills Every 9 Year Old Needs to Know
- A Guide to Help Young Boys and Girls Succeed in Life
- By: Skilled Fun, Diane Pope
- Narrated by: Dawn Tanner
- Length: 2 hrs and 22 mins
- Unabridged
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This essential book will help prepare your children with techniques for an amazing tomorrow. Essential Life Skills Every 9 Year Old Needs to Know is an indispensable book for parents dedicated to their children's development. This guide equips 8-10 year old boys and girls with the tools required to grasp practical techniques, foster independence, and enable successful decision making.
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Raising Independent Kids Just Got Easier!
- By Jes Kay on 03-25-25
By: Skilled Fun, and others
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Influencer
- The Power to Change Anything
- By: Kerry Patterson, Joseph Grenny, David Maxfield
- Narrated by: Eric Conger
- Length: 8 hrs and 37 mins
- Unabridged
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Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.
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Not the book for everyone
- By Amazon user on 03-16-10
By: Kerry Patterson, and others
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Crucial Conversations, Second Edition
- Tools for Talking When Stakes Are High
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Joseph Grenny
- Length: 6 hrs and 27 mins
- Unabridged
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Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.
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Buried Treasure
- By Joey McDaniel on 12-04-21
By: Kerry Patterson, and others
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Influencer, Second Edition
- The New Science of Leading Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 8 hrs and 10 mins
- Unabridged
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From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.
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Absolutely would recommend
- By M D on 01-06-25
By: Joseph Grenny, and others
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Leveling Up
- 12 Questions to Elevate Your Personal and Professional Development
- By: Ryan Leak
- Narrated by: Ryan Leak
- Length: 6 hrs and 36 mins
- Unabridged
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Whether you're a leader of ten, a hundred, or many more, there's no one more important to lead than yourself. If you're not leading yourself, why would anyone else want to follow you? Ryan Leak speaks to thousands of leaders every year, and he has learned that the most successful people have taken ownership of their own development—and in order to realize your potential, you need to fully understand yourself.
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Ryan is a master in People!!
- By amy on 03-14-23
By: Ryan Leak
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
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The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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Emotional Intelligence 2.0
- By: Travis Bradberry, Jean Greaves
- Narrated by: Tom Parks
- Length: 4 hrs and 17 mins
- Unabridged
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In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction - it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.
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Self-assessment is subjective
- By A. Yoshida on 03-07-18
By: Travis Bradberry, and others
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Think Faster, Talk Smarter
- How to Speak Successfully When You're Put on the Spot
- By: Matt Abrahams
- Narrated by: Matt Abrahams
- Length: 7 hrs and 11 mins
- Unabridged
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Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. Stanford lecturer, podcast host, and communication expert Matt Abrahams provides tangible, actionable skills to help even the most anxious of speakers succeed when speaking spontaneously.
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It has improved a lot my communication skills
- By Anonymous User on 12-12-23
By: Matt Abrahams
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The First 90 Days, Updated and Expanded
- Proven Strategies for Getting Up to Speed Faster and Smarter
- By: Michael Watkins
- Narrated by: Grover Gardner
- Length: 6 hrs and 58 mins
- Unabridged
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The world’s most trusted guide for leaders in transition. Transitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed changes in an organization, they also place leaders in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.
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Missing access to tables and charts
- By Vipul Gautam on 03-25-16
By: Michael Watkins
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The Coaching Habit
- Say Less, Ask More & Change the Way You Lead Forever
- By: Michael Bungay Stanier
- Narrated by: Daniel Maté
- Length: 3 hrs and 3 mins
- Unabridged
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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What's on your mind?
- By A. Yoshida on 08-11-16
What listeners say about The Crucial Combo
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- Alina
- 08-09-24
A great guide for workplace communication!
This bundle of two excellent books is very valuable for improving workplace communication. It offers practical advice on handling difficult conversations and breaks down both verbal and non-verbal communication, making it easy to grasp and apply. The tips on enhancing charisma and emotional intelligence have been particularly helpful, allowing me to reflect on myself and present myself more confidently. I've noticed a significant difference in my interactions! If you're looking to boost your communication skills and handle tough conversations effectively, this bundle is a great resource!
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- Sara Martinez
- 08-12-24
Powerful Double Header
Each of these books is a powerhouse on its own but having both is a game-changer. I suffer from being a people pleaser and favor passive communication. I need these books to get myself out of my head and now I get to practice new strategies at work that make me wonder what I was so afraid of.
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- KP
- 10-12-24
Communicate masterfully
What a powerful bundle! It provides helpful guidance on managing challenging conversations and simplifies verbal and nonverbal cues so that it is simple to understand and put into practice. I've found that the advice on developing charm and emotional intelligence has been really useful in helping me think more deeply about who I am and how I show myself. My interactions have significantly changed, I think! This bundle is a terrific resource if you want to improve your communication skills and manage difficult talks!
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- GrammyG
- 08-28-24
A Must-Have for Navigating Workplace Challenges
This book has been a game-changer for me at work. The tools for handling tough conversations and holding others accountable are practical and easy to apply. Since implementing these strategies, I’ve noticed a significant improvement in team communication and productivity. If you want to enhance your workplace dynamics, this book is essential!
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- Anonymous
- 01-22-25
navigating my work life
As someone newly navigating the workplace, handling difficult conversations and accountability felt reallyy overwhelming. Communication and accountability are tricky, but this audiobook broke them down with sensible ways to handle them. If you're new to professional life (or just want to level up your work interactions), this is a must-listen
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- RaptorByte
- 09-01-24
This is about respecting oneself and others
I have found these tips for improving charisma and emotional intelligence incredibly beneficial. Sometimes we feel like we're saying the right words, but the other person doesn't understand the message you're portraying? Despite our own abilities this can help you become more self-aware about our messages and present yourself with greater confidence. I've seen a notable improvement in my interactions as a result! We need to be aware of our thoughts and how they cause reactions. We don't want to end up in a winner or loser mentality, there is a win for everyone. We need to resolve any issues at hand without causing more loss of time or increasing the tension. These books provide practical guidance on managing tough conversations and dissect both verbal and non-verbal communication, making it accessible and applicable.
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- Rhonda C
- 03-08-25
Communication Skills
This book offers clear guidance on handling tough conversations and understanding verbal and nonverbal cues. The practical dialogue tools and accountability strategies have boosted my confidence and improved my communication skills. I also found the advice on emotional intelligence helpful in understanding myself better. I'm grateful to have this as a resource! Valuable information. If you want to strengthen your communication and navigate difficult discussions, this is a great tool.
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- Drake
- 09-08-24
Amazing book!!!
It offers practical dialogue tools and accountability strategies that have truly enhanced my communication skills. The tips on resolving productivity issues are particularly valuable, making it easier to address challenges effectively. Whether you're a manager or a team member, this guide provides actionable insights that can improve workplace interactions and productivity.
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- Mercedes Pan
- 02-19-25
Speaking up will help you in long run!
I used to hold back my opinions at work just to avoid conflict. Agreeing or staying quiet felt easier than dealing with tension. But I realized that by doing that, my team never really knew what I thought, and I wasn't contributing the way I wanted to. This book really spoke to me. It shows how to communicate clearly and handle tough conversations with confidence. If you struggle with speaking up at work, this is a great guide to help you find your voice.
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- Chika Njoku
- 11-14-24
Must-Listen for Anyone Wanting to Level Up
This audiobook was exactly what I needed to boost my confidence at work. It breaks down effective communication into clear, actionable steps, and I found the tips on handling tough conversations super helpful. I've already noticed a change in how I approach meetings and discussions—I feel more prepared and less anxious. The strategies on improving both verbal and non-verbal cues were a game-changer for me, especially in making a better impression with colleagues and clients.
Highly recommend it!
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