Conflict Management Communication
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- By: Simon Osamoh
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Unabridged
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This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Release date: 03-06-24
- Language: English
- This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to ...
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
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Needs PDF companion file
- By John L. Pinkowski on 03-07-17
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Release date: 05-17-16
- Language: English
- A former FBI hostage negotiator offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Run for Cover
- By Judy on 06-21-17
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 04-27-17
- Language: English
- We're trying to get something done that really matters to us....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- By: Ben Crawley
- Narrated by: Tom Brooks
- Length: 4 hrs and 4 mins
- Unabridged
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- Narrated by: Tom Brooks
- Length: 4 hrs and 4 mins
- Release date: 12-23-22
- Language: English
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life....
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- By: Gerard Shaw
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Unabridged
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It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
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Not helpful for me
- By texase on 03-30-21
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Release date: 03-25-20
- Language: English
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This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace....
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How Not to Hate Your Husband After Kids
- By: Jancee Dunn
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Unabridged
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A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink, with life-changing, real-world advice.
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Not quite what I was hoping for.
- By Oldschoolreasons on 04-25-19
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How Not to Hate Your Husband After Kids
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Release date: 03-21-17
- Language: English
- A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink....
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- By: Douglas E. Noll
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Unabridged
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Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.
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Difficult if not painful to listen to
- By Mom of 3 on 01-08-18
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Release date: 09-12-17
- Language: English
- Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less....
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- By GinaM on 01-09-22
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 02-11-20
- Language: English
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101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....
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Accountability Without Resentment
- The Key to Building High-Performance Teams with Trust and Responsibility
- By: Cole Herring, Nate Smith
- Narrated by: Virtual Voice
- Length: 2 hrs and 58 mins
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Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility Have you noticed that fostering accountability in your team often leads to negative emotions or resistance? Do you find that while people say they want honest feedback, they struggle with it when it’s delivered candidly? In Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility, you’ll discover the blueprint for cultivating a high-performance team while building trust, fostering responsibility, and avoiding the common pitfalls ...
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Accountability Without Resentment
- The Key to Building High-Performance Teams with Trust and Responsibility
- Narrated by: Virtual Voice
- Length: 2 hrs and 58 mins
- Release date: 09-14-24
- Language: English
- Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility Have you noticed that fostering ...
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- By JP on 07-16-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Negotiating the Impossible
- How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle)
- By: Deepak Malhotra
- Narrated by: Wes Bleed
- Length: 6 hrs and 59 mins
- Unabridged
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Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.
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Fun For History Buffs
- By Joe Diablo on 12-10-19
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Negotiating the Impossible
- How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle)
- Narrated by: Wes Bleed
- Length: 6 hrs and 59 mins
- Release date: 03-04-16
- Language: English
- Harvard professor Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible....
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The Ultimate Life Skills for Teens
- Master Your Essential Health, Time, Relationships,Money, and Decision Management Confidently Overcome Your Communication, Prioritization, Conflict, Future Planning, and Problem Solving Challenges!
- By: M.J. Sal
- Narrated by: Amanda Jo
- Length: 5 hrs and 38 mins
- Unabridged
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With the stresses of school, exams, relationships, and friendships, it can all feel overwhelming sometimes. According to the American Psychological Association, teens are 15% more likely than adults to report that stress impacts their physical health and 9% more likely to report an impact on their mental health.
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Must have for teenagers
- By Simon on 07-26-23
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The Ultimate Life Skills for Teens
- Master Your Essential Health, Time, Relationships,Money, and Decision Management Confidently Overcome Your Communication, Prioritization, Conflict, Future Planning, and Problem Solving Challenges!
- Narrated by: Amanda Jo
- Length: 5 hrs and 38 mins
- Release date: 07-07-23
- Language: English
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With the stresses of school, exams, relationships, and friendships, it can all feel overwhelming sometimes....
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- By: Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, and others
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Unabridged
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Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.
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Great course...great book!
- By Brian on 08-15-19
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Release date: 06-11-19
- Language: English
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Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....
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Dialogue
- The Art of Thinking Together
- By: William Isaacs
- Narrated by: Roger Wayne
- Length: 13 hrs and 37 mins
- Unabridged
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Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways. It reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.
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Brilliant!
- By JDOT on 09-24-22
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Dialogue
- The Art of Thinking Together
- Narrated by: Roger Wayne
- Length: 13 hrs and 37 mins
- Release date: 02-09-21
- Language: English
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Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways....
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- By: Dave Mitchell
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Unabridged
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.
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The Power of Understanding People
- By Amazon Customer on 10-16-24
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Release date: 11-17-20
- Language: English
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships....
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- By: Michael Cloud
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Unabridged
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This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.
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Good communication basics
- By Ronda Yasin on 04-14-21
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Release date: 02-08-19
- Language: English
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Influence and persuade people in only a few steps with hidden secrets....
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Ask for More
- 10 Questions to Negotiate Anything
- By: Alexandra Carter
- Narrated by: Alexandra Carter
- Length: 8 hrs and 27 mins
- Unabridged
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.
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We get it, you went to Columbia Law School
- By Dean M. on 06-26-20
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Ask for More
- 10 Questions to Negotiate Anything
- Narrated by: Alexandra Carter
- Length: 8 hrs and 27 mins
- Release date: 05-05-20
- Language: English
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started....
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Please try againRegular price: $18.74 or 1 credit
Sale price: $18.74 or 1 credit
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