Conflict Management Communication
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- By: Simon Osamoh
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Unabridged
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This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Release date: 03-06-24
- Language: English
- This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to ...
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Habits of People with High EQ
- Easy & Proven Steps to Build Emotional Resilience, Improve Communication, and Confident Conflict Resolution
- By: Matt Brooks
- Narrated by: Rush Stone
- Length: 4 hrs and 45 mins
- Unabridged
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Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how. But what if there was a proven framework for developing the essential habits of people who manage their emotions effectively? What if you could read people’s emotions as easily as you read this sentence?
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Practical Tools For Everyday Emotional Wins
- By Jameson K on 11-21-24
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Habits of People with High EQ
- Easy & Proven Steps to Build Emotional Resilience, Improve Communication, and Confident Conflict Resolution
- Narrated by: Rush Stone
- Length: 4 hrs and 45 mins
- Release date: 11-08-24
- Language: English
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Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how.
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
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Needs PDF companion file
- By John L. Pinkowski on 03-07-17
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Release date: 05-17-16
- Language: English
- A former FBI hostage negotiator offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Run for Cover
- By Judy on 06-21-17
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 04-27-17
- Language: English
- We're trying to get something done that really matters to us....
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- By: Judy Smith
- Narrated by: Lisa Reneé Pitts
- Length: 8 hrs and 42 mins
- Unabridged
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As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.
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Terrible! Don't waste your time
- By Sylvia on 07-19-15
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Narrated by: Lisa Reneé Pitts
- Length: 8 hrs and 42 mins
- Release date: 04-23-12
- Language: English
- In Good Self, Bad Self, Judy Smith distills years of experience to share the tools we all need to face our mistakes and ultimately overcome them....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Abridged
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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Accountability Without Resentment
- The Key to Building High-Performance Teams with Trust and Responsibility
- By: Cole Herring, Nate Smith
- Narrated by: Virtual Voice
- Length: 2 hrs and 58 mins
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Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility Have you noticed that fostering accountability in your team often leads to negative emotions or resistance? Do you find that while people say they want honest feedback, they struggle with it when it’s delivered candidly? In Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility, you’ll discover the blueprint for cultivating a high-performance team while building trust, fostering responsibility, and avoiding the common pitfalls ...
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Accountability Without Resentment
- The Key to Building High-Performance Teams with Trust and Responsibility
- Narrated by: Virtual Voice
- Length: 2 hrs and 58 mins
- Release date: 09-14-24
- Language: English
- Accountability Without Resentment: The Key to Building High-Performance Teams with Trust and Responsibility Have you noticed that fostering ...
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- By: Gerard Shaw
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Unabridged
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It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
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Not helpful for me
- By texase on 03-30-21
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Release date: 03-25-20
- Language: English
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This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace....
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Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult People
- By: Kaiim Daids
- Narrated by: Virtual Voice
- Length: 9 hrs and 17 mins
- Unabridged
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Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult PeopleAre you tired of feeling overwhelmed in challenging interpersonal situations? Do you wish you had the skills to navigate difficult conversations with ease and grace? Look no further! Introducing "Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult People" – your comprehensive guide to mastering the art of effective communication and emotional intelligence.Are you ready to unlock the secrets of emotional intelligence and become a communication virtuoso? "Mastering...
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Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult People
- Narrated by: Virtual Voice
- Length: 9 hrs and 17 mins
- Release date: 11-06-24
- Language: English
- Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult PeopleAre you tired of feeling overwhelmed in challenging ...
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How Not to Hate Your Husband After Kids
- By: Jancee Dunn
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Unabridged
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A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink, with life-changing, real-world advice.
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Not quite what I was hoping for.
- By Oldschoolreasons on 04-25-19
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How Not to Hate Your Husband After Kids
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Release date: 03-21-17
- Language: English
- A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink....
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- By: Douglas E. Noll
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Unabridged
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Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.
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Difficult if not painful to listen to
- By Mom of 3 on 01-08-18
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Release date: 09-12-17
- Language: English
- Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less....
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- By: Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, and others
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Unabridged
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Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.
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Great course...great book!
- By Brian on 08-15-19
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Release date: 06-11-19
- Language: English
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Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- By GinaM on 01-09-22
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 02-11-20
- Language: English
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101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- By: Michael Cloud
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Unabridged
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This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.
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Good communication basics
- By Ronda Yasin on 04-14-21
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Release date: 02-08-19
- Language: English
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Influence and persuade people in only a few steps with hidden secrets....
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- By: Ben Crawley
- Narrated by: Tom Brooks
- Length: 4 hrs and 4 mins
- Unabridged
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- Narrated by: Tom Brooks
- Length: 4 hrs and 4 mins
- Release date: 12-23-22
- Language: English
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life....
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Mastering Verbal Kai The Ultimate Guide To Dealing with Difficult People
- By: Kaiim Daids
- Narrated by: Virtual Voice
- Length: 18 hrs and 42 mins
- Unabridged
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Mastering Verbal Aikido: The Ultimate Guide to Dealing with Difficult People. Are you tired of feeling powerless when confronted with difficult people? Do you wish you had the skills to navigate challenging conversations with ease and confidence? Look no further! "Mastering Verbal Aikido: The Ultimate Guide to Dealing with Difficult People" is here to empower you with the tools and techniques you need to become a master communicator.In this comprehensive and insightful guide, you will discover the ancient art of Verbal Aikido—a powerful approach to handling verbal conflict and effectively...
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Mastering Verbal Kai The Ultimate Guide To Dealing with Difficult People
- Narrated by: Virtual Voice
- Length: 18 hrs and 42 mins
- Release date: 11-09-24
- Language: English
- Mastering Verbal Aikido: The Ultimate Guide to Dealing with Difficult People. Are you tired of feeling powerless when confronted with difficult ...
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- By: David C. Thomas, Kerr C. Inkson
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Unabridged
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Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.
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A good introduction
- By Amazon Customer on 12-31-17
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Release date: 02-08-17
- Language: English
- Globalization means that we need to be prepared to interact with people from a wide range of cultures....
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Changeable
- How Collaborative Problem Solving Changes Lives at Home, at School, and at Work
- By: J. Stuart Ablon
- Narrated by: J. Stuart Ablon
- Length: 7 hrs and 16 mins
- Unabridged
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Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?
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Must read!
- By Anonymous User on 02-09-19
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Changeable
- How Collaborative Problem Solving Changes Lives at Home, at School, and at Work
- Narrated by: J. Stuart Ablon
- Length: 7 hrs and 16 mins
- Release date: 06-05-18
- Language: English
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Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth....
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Please try againRegular price: $15.75 or 1 credit
Sale price: $15.75 or 1 credit
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