Conflict Management Communication
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- By: Simon Osamoh
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Unabridged
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This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- Narrated by: Virtual Voice
- Length: 3 hrs and 6 mins
- Release date: 03-06-24
- Language: English
- This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to ...
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
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Needs PDF companion file
- By John L. Pinkowski on 03-07-17
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Never Split the Difference
- Negotiating as if Your Life Depended on It
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Release date: 05-17-16
- Language: English
- A former FBI hostage negotiator offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- By: Dave Mitchell
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Unabridged
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.
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This is indeed very beneficial.
- By W on 04-12-24
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Release date: 11-17-20
- Language: English
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- By JP on 07-16-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Difficult Personalities
- A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)
- By: Helen McGrath PhD, Hazel Edwards MEd
- Narrated by: Suzie Althens
- Length: 9 hrs and 9 mins
- Unabridged
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We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.
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Difficult Personalities
- A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)
- Narrated by: Suzie Althens
- Length: 9 hrs and 9 mins
- Release date: 03-16-21
- Language: English
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Authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves....
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Walking Through Anger
- A New Design for Confronting Conflict in an Emotionally Charged World
- By: Christian Conte MD
- Narrated by: Christian Conte MD
- Length: 8 hrs and 38 mins
- Unabridged
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How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.
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Most excellent book!
- By Robert B. Davis on 10-24-19
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Walking Through Anger
- A New Design for Confronting Conflict in an Emotionally Charged World
- Narrated by: Christian Conte MD
- Length: 8 hrs and 38 mins
- Release date: 10-18-19
- Language: English
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Discover a compassion-based method for defusing conflict and creating better relationships in every area of your life....
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Run for Cover
- By Judy on 06-21-17
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 04-27-17
- Language: English
- We're trying to get something done that really matters to us....
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Fight Less, Love More
- 5-Minute Conversations to Change Your Relationship without Blowing Up or Giving In
- By: Laurie Puhn JD
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 40 mins
- Unabridged
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A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating. Listeners will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn's modern voice presents simple five-minute strategies to create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.
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oh man
- By Amazon Customer on 02-18-19
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Fight Less, Love More
- 5-Minute Conversations to Change Your Relationship without Blowing Up or Giving In
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 40 mins
- Release date: 10-30-18
- Language: English
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A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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How Not to Hate Your Husband After Kids
- By: Jancee Dunn
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Unabridged
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A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink, with life-changing, real-world advice.
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Not quite what I was hoping for.
- By Oldschoolreasons on 04-25-19
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How Not to Hate Your Husband After Kids
- Narrated by: Jancee Dunn
- Length: 7 hrs and 37 mins
- Release date: 03-21-17
- Language: English
- A hilariously candid account of one woman's quest to bring her post-baby marriage back from the brink....
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- By: Judy Smith
- Narrated by: Lisa Reneé Pitts
- Length: 8 hrs and 42 mins
- Unabridged
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As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.
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Terrible! Don't waste your time
- By Sylvia on 07-19-15
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Narrated by: Lisa Reneé Pitts
- Length: 8 hrs and 42 mins
- Release date: 04-23-12
- Language: English
- In Good Self, Bad Self, Judy Smith distills years of experience to share the tools we all need to face our mistakes and ultimately overcome them....
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- By: Gerard Shaw
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Unabridged
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It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
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Not helpful for me
- By texase on 03-30-21
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- Narrated by: John-Michael Jalonen
- Length: 3 hrs and 22 mins
- Release date: 03-25-20
- Language: English
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This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace....
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- By GinaM on 01-09-22
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 02-11-20
- Language: English
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101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- By: Michael Cloud
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Unabridged
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This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.
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Good communication basics
- By Ronda Yasin on 04-14-21
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Communication
- The Art of Effective Conversations for Relationships Management and Hear Yourself to Resolve Conflict and Have Crucial Fluent Public Speaking Skills and Be You
- Narrated by: RJ Malyk
- Length: 3 hrs and 22 mins
- Release date: 02-08-19
- Language: English
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Influence and persuade people in only a few steps with hidden secrets....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- By: Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, and others
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Unabridged
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Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.
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Great course...great book!
- By Brian on 08-15-19
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Narrated by: Kevin T. Collins
- Length: 12 hrs and 20 mins
- Release date: 06-11-19
- Language: English
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Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- By: Douglas E. Noll
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Unabridged
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Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.
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Difficult if not painful to listen to
- By Mom of 3 on 01-08-18
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Release date: 09-12-17
- Language: English
- Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less....
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10 Days to a Less Defiant Child, Second Edition
- The Breakthrough Program for Overcoming Your Child's Difficult Behavior
- By: Jeffrey Bernstein PhD
- Narrated by: Joseph Bearor
- Length: 12 hrs and 2 mins
- Unabridged
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Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.
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It has helpful tips and ways to look at situations
- By RetailAL on 03-08-21
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10 Days to a Less Defiant Child, Second Edition
- The Breakthrough Program for Overcoming Your Child's Difficult Behavior
- Narrated by: Joseph Bearor
- Length: 12 hrs and 2 mins
- Release date: 07-16-19
- Language: English
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In 10 Days to a Less Defiant Child, family and child psychologist Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household....
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Attitude 101
- What Every Leader Needs to Know
- By: John C. Maxwell
- Narrated by: Sean Runnette
- Length: 2 hrs and 12 mins
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Attitude can make or break you and the people you lead. Good attitudes on a team do not guarantee its success, but bad attitudes guarantee its ruin. So says New York Times best-selling author and leadership expert John C. Maxwell in this highly practical primer, Attitude 101.
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Constantly talking about himself. assuming everyone has 2 parents. tooo many stories
- By Ron Davis on 08-09-24
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Attitude 101
- What Every Leader Needs to Know
- Narrated by: Sean Runnette
- Length: 2 hrs and 12 mins
- Release date: 04-14-15
- Language: English
- With this concise and listener-friendly guidebook, you can master attitude issues....
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Please try againRegular price: $13.49 or 1 credit
Sale price: $13.49 or 1 credit
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