Customer Success Careers

Product List
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 375 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: $24.06

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 72 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 12-06-21
    • Language: English
    • 4.5 out of 5 stars 24 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: $15.59

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,783 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Regular price: $21.49

    • The 6 Keys To Deliver A World-Class Experience
    • By: David Brownlee
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 9 mins
    • Release date: 02-15-24
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your ...

    Regular price: $14.99

    • How Successful Businesspeople Build Relationships and Win Clients for Life
    • By: Maribeth Kuzmeski
    • Narrated by: Scott Peterson
    • Length: 6 hrs and 56 mins
    • Release date: 11-12-09
    • Language: English
    • 4 out of 5 stars 32 ratings
    • What makes the world's most successful individuals so good at their jobs? What do they do that others don't....

    Regular price: $23.20

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 37 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: $17.19

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 51 ratings
    • Discover the secrets of written persuasion....

    Regular price: $17.19

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 07-09-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: $17.19

  • Regular price: $19.79

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 22 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: $21.49

    • Move Beyond the Competition, Create More Value, and Become the Obvious Choice
    • By: Peter Sheahan, Julie Williamson
    • Narrated by: Peter Sheahan, Walter Dixon
    • Length: 8 hrs and 24 mins
    • Release date: 05-10-16
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Peter Sheahan and Julie Williamson show you how to identify the place where you can create the most value - your edge of disruption - at the intersection of old and new....

    Regular price: $24.06

  • Regular price: $6.95

    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 40 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: $17.19

    • Explaining the Complicated So Anyone Can Understand
    • By: Frank J. Pietrucha
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 22 mins
    • Release date: 04-15-14
    • Language: English
    • 3.5 out of 5 stars 25 ratings
    • In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances....

    Regular price: $24.06

    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • By: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 09-24-19
    • Language: English
    • 4.5 out of 5 stars 1,245 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    Regular price: $19.79

    • Perfecting the Art of Customer Service
    • By: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 05-05-15
    • Language: English
    • 4.5 out of 5 stars 900 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Regular price: $20.00

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 04-21-20
    • Language: English
    • 4.5 out of 5 stars 441 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Regular price: $22.49

  • Regular price: $12.88

    • Step-by-Step Guide to Help You Find Your Customer, Grow Your Social Media, Build a Website, and Take Your Art Career to the Next Level
    • By: Sema Martin
    • Narrated by: Nikki Delgado
    • Length: 3 hrs and 56 mins
    • Release date: 11-05-21
    • Language: English
    • 4.5 out of 5 stars 27 ratings
    • Do you dream of being a full-time artist? This friendly, practical guide shows you how to make your dream a reality, with expert advice on everything from writing a business plan to pricing your work and raising your profile as an artist.

    Regular price: $14.95