
Emotional Intelligence for Sales Leadership
The Secret to Building High-Performance Sales Teams
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Narrated by:
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Colleen Stanley
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By:
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Colleen Stanley
About this listen
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.
Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.
In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:
- Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.
- Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.
- Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.
- Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.
The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2020 Colleen Stanley (P)2020 HarperCollins LeadershipListeners also enjoyed...
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Critic reviews
'This is another great book by Colleen Stanley. The focus on improving emotional intelligence skills will help sales leaders take a different approach to traditional sales management practices. I'm recommending this book to my students, fellow sales educators and sales leaders.'—Yashar Atefi, PhD, Director, Sales Leadership Center, Daniels College of Business, University of Denver
'As a previous sales leader and now CEO, sales management has become one of the most challenging aspects of growing a business. Business has evolved with the application of new technologies but sales management is still reliant on interpersonal, human connections. This book shows leaders how to teach and apply empathy, humility and accountability. A must read!'—Karen Short, CEO, Universal Companies
'I had the great privilege of working with Colleen as a colleague and now as President of Varsity Spirit. If you are looking to build a new sales organization or retool an existing sales organization, this book is a must read. You'll discover that EQ is an absolute necessity for building a high-performance sales organization.'—Bill Seely, President, Varsity Spirit
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Story
Millions turn to Marc and Angel Chernoff for fresh, intimate insights for a fulfilled life. In this pithy and empowering guide, they collect the very best advice they've discovered, on topics that include overcoming setbacks, letting go of what's holding us back, nurturing relationships, finding time for self-care, and cultivating passion in order to achieve our wildest dreams.
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Lackluster
- By Pecor on 03-13-23
By: Marc Chernoff, and others
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The Ultimate Marketing Engine
- 5 Steps to Ridiculously Consistent Growth
- By: John Jantsch
- Narrated by: John Jantsch
- Length: 5 hrs and 30 mins
- Unabridged
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Learn proven principles to create and maintain a clear, effective marketing strategy that attracts your ideal clients, generates greater profits, and is easy for you and your team to follow.
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Great teaching tool
- By Amazon Customer on 01-12-22
By: John Jantsch
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People Powered
- How Communities Can Supercharge Your Business, Brand, and Teams
- By: Jono Bacon, Peter H. Diamandis
- Narrated by: Jono Bacon
- Length: 6 hrs and 25 mins
- Unabridged
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What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer-service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Harness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees’ and customers’ talents, and create a highly engaged, loyal customer base.
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So helpful!
- By Anonymous User on 12-14-19
By: Jono Bacon, and others
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Emotional Intelligence for Sales Success
- Connect with Customers and Get Results
- By: Colleen Stanley
- Narrated by: Janet Ivey, Charity Spencer
- Length: 6 hrs and 53 mins
- Unabridged
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In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.
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Self control
- By Leslie on 05-26-22
By: Colleen Stanley
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The Unfiltered Enneagram
- A Witty and Wise Guide to Self-Compassion
- By: Elizabeth Orr
- Narrated by: Elizabeth Orr
- Length: 6 hrs and 54 mins
- Unabridged
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Most Enneagram books focus on stroking ego rather than challenging it. Elizabeth Orr’s The Unfiltered Enneagram offers practical strategies for liberating yourself from your own garbage. It’s a humorous, no-frills reckoning with our shadow side—the ways we cope with stress or fear—that unlocks the life-changing wisdom of this popular personality typology system. Listeners will discover that courageously and comically acknowledging the worst attributes of their Enneagram Type can bring out the best in themselves.
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Sassy and Insightful
- By Amazon Customer on 04-27-24
By: Elizabeth Orr
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The Life Cycle of a CEO
- The Myths and Truths of How Leaders Succeed
- By: Claudius A Hildebrand, Robert J Stark
- Narrated by: Alan Peterson
- Length: 9 hrs and 13 mins
- Unabridged
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Being appointed CEO is seen by many as the pinnacle of success in business, but it is actually the first step in a journey of evolving stages requiring ongoing personal reinvention. In an unprecedented study of the individual performance of every twenty-first-century CEO of the S&P 500, combined with over 100 in-depth interviews of CEOs and board directors, Claudius A. Hildebrand and Robert J. Stark discovered the CEO Life Cycle, a series of five stages: launch, calibration, reinvention, complacency trap, and legacy.
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Best Book on what it takes to prosper as CEO
- By Jonnie Lipps on 01-18-25
By: Claudius A Hildebrand, and others
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Wishes Won't Bring Riches
- The Mental Dynamite Series
- By: Napoleon Hill
- Narrated by: Joe Ochman, Christopher Grove
- Length: 8 hrs and 19 mins
- Unabridged
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Believe in yourself. Have faith. We often hear these expressions. But faith is not enough. We need applied faith. In three hard-hitting chapters, motivational master Napoleon Hill teaches you how to transform belief to action, and faith into real-life plans.
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Excellent!
- By Tony on 12-23-19
By: Napoleon Hill
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How to Human
- Three Ways to Share Life Beyond What Distracts, Divides, and Disconnects Us
- By: Carlos Whittaker, Sharon McMahon - foreword
- Narrated by: Carlos Whittaker, Sharon McMahon
- Length: 6 hrs and 29 mins
- Unabridged
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These are crazy times, people. We are more agitated than ever. We’re fighting. Wrestling with big issues. Less connected than ever to one another and to God. It’s a perfect storm: debilitating anxiety, crashing relationships, and forgetting what it feels like to, well, be human. In How to Human, author, speaker, and social-media personality Carlos Whittaker offers a fresh vision for becoming the best versions of ourselves. We can refuse to let disagreements define us. We can say no to becoming upset, rage-filled humans and say yes to fuller, happier lives.
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Perfect timing. The encouragement I needed
- By G. Nicholson on 07-03-25
By: Carlos Whittaker, and others
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Negotiating the Sweet Spot
- The Art of Leaving Nothing on the Table
- By: Leigh Thompson
- Narrated by: Leigh Thompson
- Length: 6 hrs and 41 mins
- Unabridged
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On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.
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Fire hose
- By C.J. Piek on 01-09-21
By: Leigh Thompson
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Start with Your People
- The Daily Decision That Changes Everything
- By: Brian Dixon, Ruth Soukup - foreword
- Narrated by: Lauren Berst - foreword, Brian Dixon
- Length: 6 hrs and 38 mins
- Unabridged
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It can be easy to become task-oriented, focusing on the goals ahead of us and checking off our to-do lists rather than focusing on the people in our lives. Entrepreneur and business coach Brian Dixon set out to discover the secret to living a life that matters and finding work you love. In Start with Your People, Brian shares principles, tips, and personal stories to help you maximize the most important resource to succeed in both life and calling: relationships. Join Brian on a journey to discover the people-first mindset that changes everything.
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Read this book!
- By Bradley on 10-11-19
By: Brian Dixon, and others
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On Leadership
- Lessons for the 21st Century
- By: Tony Blair
- Narrated by: Tony Blair
- Length: 8 hrs and 24 mins
- Unabridged
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Sir Tony Blair learnt the precepts of governing the hard way: by leading a country for over ten years. In that time he came to understand that there were certain key characteristics of successful government that he wished he had known when he started. Now Sir Tony has written the manual on political leadership that he would have wanted back in 1997, sharing the insights he has gained from his personal experience and from observing other world leaders at first hand, both while he was in office and since, through his Institute’s work with political leaders and governments globally.
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Deep insight
- By John J Bronnert on 04-25-25
By: Tony Blair
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Find Your F*ckyeah
- Stop Censoring Who You Are and Discover What You Really Want
- By: Alexis Rockley
- Narrated by: Alexis Rockley
- Length: 7 hrs and 52 mins
- Unabridged
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Debunking self-sabotaging ideals like "You Are a Living Brand" and "You Have One Calling," Rockley encourages us to discover our real, uncensored selves and find a sense of purpose, even when we don't have all the answers. For those of us tired of feeling the pressure to be better, do more, and work faster - to self-optimize and fall in line - Find Your F*ckyeah teaches us how to find joy where we are right now and to let our genuine self-expression guide us.
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This IS the info you’ve been searching for in every self help book you ever bought.
- By Kelso Jene on 04-06-20
By: Alexis Rockley
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The Career Manifesto
- Discover Your Calling and Create an Extraordinary Life
- By: Mike Steib
- Narrated by: Mike Steib
- Length: 8 hrs and 2 mins
- Unabridged
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The Career Manifesto presents an inspiring and refreshingly simple approach to finding your passion and purpose and then jump-starting a dream career to achieve those, by asking three essential questions: What do you want your impact to be? What are the potential pathways that move you toward your purpose? How can you hold yourself accountable for your goals?
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Great review for people with options
- By C&C on 09-20-20
By: Mike Steib
a 5 star book
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Great for Sales Reps, Managers, and Leaders
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