
Three Tools for Tackling Tough Conversations
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Narrated by:
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Phil M. Jones
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By:
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Phil M. Jones
About this listen
Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want.
You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations - and meet a precocious, telekinetic young heroine; a master of asking the right questions; and a leader who takes off their armor, embraces vulnerability, and leads with courage.
Key Takeaways:
- Meet in Person: Face-to-face interactions give you surprising insight and power
- Turn Your Vulnerability into a Strength: Tips for staying open and creating new opportunities
- Flex Your Empathy Muscles: Simple practices to help you feel across the aisle and disarm the situation
- Find Win-Wins: How curiosity and “micro-asks” help you get what you want
About the Mentor:
Everyone has something to sell. Phil M. Jones believes we can influence people and get results - all while maintaining our integrity. He’s made it his life’s work to demystify the decision-making process, reframe what it means to “sell” and share communications skills that empower confidence and immediately impact our bottom line. Author of five international best-selling books, and the youngest winner of the coveted “British Excellence in Sales and Marketing Award”, Phil helps leaders and rising stars around the world have brave conversations and get what they want.
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- Eliminate the Fear, Failure, and Rejection from Cold Calling
- By: Art Sobczak
- Narrated by: Art Sobczak
- Length: 9 hrs and 42 mins
- Unabridged
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In the newest edition of Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling, celebrated author and sales trainer Art Sobczak packs even more powerful insight into what many people fear: prospecting by phone for new business.
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best book you can buy if you're in Sales
- By Memić on 09-03-20
By: Art Sobczak
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How to Be More Intentional with Time
- By: Laura Vanderkam
- Narrated by: Laura Vanderkam
- Length: 33 mins
- Original Recording
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People who do amazing things in the world - developing a new cancer drug, creating award-winning ads, helping their communities - may seem to have all sorts of advantages. But they don’t have any more hours than the rest of us. Instead, they may be allocating their hours in interesting ways that the rest of us can learn from. In this workshop, time management expert Laura Vanderkam explains about how broadening our perspective on time will help us be more intentional with the hours we have, and shares the simple, practical steps your team can take to start making time work for them.
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Don't Waste Your Time On This Book
- By Anonymous User on 04-07-21
By: Laura Vanderkam
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Persistence, Persistence, Persistence
- By: Isaac Mizrahi
- Narrated by: Isaac Mizrahi
- Length: 31 mins
- Original Recording
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Even the most successful people in the world experience setbacks. The secret is learning how to deal with them and make them work to our benefit. We can let failure sap our self-confidence and heighten our frustration, or we can stay true to our vision and embrace new opportunities. Fashion designer Isaac Mizrahi has had to reinvent himself several times over, experiencing extraordinary success along with devastating failure.
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So so
- By Jerry Fletcher on 02-27-21
By: Isaac Mizrahi
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Building Trust to Build a Network
- By: Tiffany Pham
- Narrated by: Tiffany Pham
- Length: 28 mins
- Original Recording
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Networking: It’s the most effective way to build a career, right? It is if you do it the right way, building trust along with your list of contacts. Tiffany Pham, author of You Are a Mogul, shows you how making connections is just the start. How you treat them is what really matters. Pham teaches you how to be a giver and not an exploiter, treating your network as a collection of lasting friendships that require nurturing and communication. She shares how networking can help you conquer imposter syndrome by giving you opportunities to show your strengths.
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What a story
- By Dat Cat Jerry on 09-07-24
By: Tiffany Pham
Bravo!!!!
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So true
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Straight forward, powerful and clear
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I had to take a few notes
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first audible book I still finish. So awesome. I love the 3 points I will apply them. Curiosity, Empathy and Courage.
Awesome
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Very short but very good
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Informative and Impactful
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My only real issue is with this books title. The advice is for making any conversation successful. I did not get any particular insight for preparing myself or my employee for a difficult conversation.
Tools for any conversation
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Greasy recommending 3 books
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Encouraging
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