Three Tools for Tackling Tough Conversations Audiobook By Phil M. Jones cover art

Three Tools for Tackling Tough Conversations

Preview

Try for $0.00
Access a growing selection of included Audible Originals, audiobooks, and podcasts.
You will get an email reminder before your trial ends.
Audible Plus auto-renews for $7.95/mo after 30 days. Upgrade or cancel anytime.

Three Tools for Tackling Tough Conversations

By: Phil M. Jones
Narrated by: Phil M. Jones
Try for $0.00

$7.95 a month after 30 days. Cancel anytime.

Buy for $6.95

Buy for $6.95

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

About this listen

Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want.

You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations - and meet a precocious, telekinetic young heroine; a master of asking the right questions; and a leader who takes off their armor, embraces vulnerability, and leads with courage.

Key Takeaways:

  • Meet in Person: Face-to-face interactions give you surprising insight and power
  • Turn Your Vulnerability into a Strength: Tips for staying open and creating new opportunities
  • Flex Your Empathy Muscles: Simple practices to help you feel across the aisle and disarm the situation
  • Find Win-Wins: How curiosity and “micro-asks” help you get what you want

About the Mentor:

Everyone has something to sell. Phil M. Jones believes we can influence people and get results - all while maintaining our integrity. He’s made it his life’s work to demystify the decision-making process, reframe what it means to “sell” and share communications skills that empower confidence and immediately impact our bottom line. Author of five international best-selling books, and the youngest winner of the coveted “British Excellence in Sales and Marketing Award”, Phil helps leaders and rising stars around the world have brave conversations and get what they want.

©2019 Audible Originals, LLC (P)2019 Audible Originals, LLC.
Leadership Business Inspiring Career
activate_Holiday_promo_in_buybox_DT_T2

Audible Books Explored In this Workshop

Matilda
Matilda By: Roald Dahl
The Coaching Habit
The Coaching Habit By: Michael Bungay Stanier
Dare to Lead
Dare to Lead By: Brené Brown

What listeners say about Three Tools for Tackling Tough Conversations

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    267
  • 4 Stars
    99
  • 3 Stars
    49
  • 2 Stars
    11
  • 1 Stars
    16
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    260
  • 4 Stars
    72
  • 3 Stars
    32
  • 2 Stars
    13
  • 1 Stars
    9
Story
  • 4.5 out of 5 stars
  • 5 Stars
    230
  • 4 Stars
    72
  • 3 Stars
    47
  • 2 Stars
    17
  • 1 Stars
    14

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Bravo!!!!

So succinct. Easily digestible information. Makes it so easy to share. Thank you thank you thank you.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

So true

The three steps are simple to follow, and the part about courage is so true!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

I had to take a few notes

I enjoyed listening to this audio book. I learned about the 7 questions you must ask in a conversation and it was eye opening for me. I recommend this book to anyone that is trying to learn how to tackle tough conversations!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Straight forward, powerful and clear

Do not need to say more than that it's straight forward, powerful and clear. Phil M Jones does not disappoint.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    3 out of 5 stars

Tools for any conversation

The content is a very brief distillation from three popular books. The brief main points presented are very good. You would need the referenced books for examples and more depth, which is fine.
My only real issue is with this books title. The advice is for making any conversation successful. I did not get any particular insight for preparing myself or my employee for a difficult conversation.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Greasy recommending 3 books

Review 3 books that are great Very quick listen and easy to follow makes this a great choice

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Awesome

I love it. the narrator is excellent
first audible book I still finish. So awesome. I love the 3 points I will apply them. Curiosity, Empathy and Courage.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Very short but very good

I was immediately pulled into this audio book when a affectionately reflected on the book Matilda. His references other books just made me buy more books. Good job

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Informative and Impactful

Great information! The outlined steps were easy to understand and it is delivered in a way that keeps the reader/listener engaged. To the point and avoids redundancy.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Wonderful but distracting background music

The content and narrator were wonderful and engaging. I think I learned something helpful, and I’ll probably listen to this again.
I find background music really distracts from the message and content. Happily, the background music in this program was muted a bit more than most, so I was able to make it through.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!