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Effective Apology
- Mending Fences, Building Bridges and Restoring Trust
- Narrated by: Dennis Holland
- Length: 8 hrs and 16 mins
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Publisher's summary
The willingness to apologize signals strength, character, and integrity - real leadership is impossible without it. With over 70 examples of the good, the bad, and the ineffective apology in action, no other book combines such a practical, how-to approach with a rich analysis of what it takes to make apology work in the real world.
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Critic reviews
" Effective Apology is the sort of book I wish I'd read years ago...the definitive guide to using two simple words - I'm sorry - to improve our lives and ennoble our world." (Daniel H. Pink, author of A Whole New Mind)
Featured Article: An Apology—A Perfect Tool of Life
At one or many points in our lives we will owe someone an apology, and someone will owe us one as well. Many will get it right, by simply and sincerely saying "I’m sorry." They might even add, "What can I do to make this right?" Unfortunately, some will try but render their apology null and void by saying, "I'm sorry, but..." In an earnest apology, there is no "but." Much has been written on the subject from psychologists to humorists to trusted gatekeepers of etiquette whose engaging listens will guide you to the right apology.
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Story
One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts - when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil. The head of Harvard's famed Program on Negotiation, Robert Mnookin provides tools for confronting devils of all kinds - in business, politics, and family life.
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Morally questionable
- By Dave on 01-22-19
By: Robert Mnookin
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Divorce Poison
- How to Protect Your Family from Bad-mouthing and Brainwashing
- By: Dr. Richard A. Warshak
- Narrated by: Daniel Penz
- Length: 14 hrs and 44 mins
- Unabridged
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Your ex-spouse is bad-mouthing you to your children, perhaps even trying to turn them against you. If you handle the situation ineffectively, your relationship with your children could suffer. This groundbreaking work gives parents powerful strategies to preserve and rebuild loving relationships with their children and provides legal and mental health professionals with practical advice to help their clients and ensure the welfare of children.
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Required Reading
- By Christine Manning on 11-09-15
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Friend and Foe
- When to Cooperate, When to Compete, and How to Succeed at Both
- By: Adam D. Galinsky, Maurice E. Schweitzer
- Narrated by: Tom Perkins
- Length: 9 hrs and 1 min
- Unabridged
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In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.
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Unexpected
- By Garron Rose on 01-05-16
By: Adam D. Galinsky, and others
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Why Does He Do That?
- Inside the Minds of Angry and Controlling Men
- By: Lundy Bancroft
- Narrated by: Peter Berkrot
- Length: 13 hrs and 32 mins
- Unabridged
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He says he loves you. So...why does he do that? You've asked yourself this question again and again. Now you have the chance to see inside the minds of angry and controlling men---and to change your life. In this groundbreaking book, a counselor who specializes in working with abusive men shows you how to improve, survive, or leave an abusive relationship.
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I needed this.
- By james p weiss on 09-07-17
By: Lundy Bancroft
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The Journey of the Heroic Parent
- Your Child's Struggle & The Road Home
- By: Brad M. Reedy Ph.D.
- Narrated by: Tom Parks
- Length: 8 hrs and 20 mins
- Unabridged
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When a child is hurting, it can be the most painful challenge a parent will face. With compassion and perspective, Dr. Brad Reedy offers hope and wisdom for children who struggle and the parents who love them. The Journey of the Heroic Parent will take you on a journey to a happier, healthier relationship with your struggling child - and yourself. Through lessons learned, mother, father, and child will achieve greater understanding, love, and humanity - no matter what the outcome.
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Loved it! Will read over again and again!
- By wooplicity on 06-21-15
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Forgiving What You'll Never Forget
- By: David Stoop
- Narrated by: Tom Hatting
- Length: 3 hrs and 47 mins
- Unabridged
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Forgiveness is an essential part of being a Christian, but that doesn't make it easy. What do we do when confronted with the unforgivable - an act that shakes our moral foundations to their roots, often committed by someone trusted and loved? Murder, sexual abuse, adultery - all leave lifelong wounds. Thankfully, they are all trespasses that, through the grace of God, can be forgiven.
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So grateful to have come upon this book
- By Tina on 05-19-18
By: David Stoop
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5 Types of People Who Can Ruin Your Life
- Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
- By: Bill Eddy
- Narrated by: Tom Parks
- Length: 5 hrs and 45 mins
- Unabridged
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When a high-conflict person has one of five common personality disorders - borderline, narcissistic, paranoid, antisocial, or histrionic - they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they're hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to spot warning signs of the five high-conflict personalities in others and in yourself.
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This book should be required reading.
- By JGM on 05-07-18
By: Bill Eddy
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What Is Life Worth?
- The Unprecedented Effort to Compensate the Victims of 9/11
- By: Kenneth R. Feinberg
- Narrated by: James Lurie
- Length: 5 hrs and 29 mins
- Unabridged
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Just days after September 11, 2001, Kenneth Feinberg was appointed to administer the federal 9/11 Victim Compensation Fund, a unique, unprecedented fund established by Congress to compensate families who lost a loved one on 9/11 and survivors who were physically injured in the attacks. Over the course of the next three years, Feinberg spent almost all of his time meeting with the families and learned about the enduring power of grief, love, fear, faith, frustration, and courage. Most importantly, he learned that no check could make the families and victims of 9/11 whole again.
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Short and to the point. Worth the time.
- By Victor on 06-02-23
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When Friendship Hurts
- How to Deal with Friends Who Betray, Abandon, or Wound You
- By: Jan Yager Ph.D.
- Narrated by: Tanya Eby
- Length: 7 hrs and 30 mins
- Unabridged
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We’ve all had friendships that have gone bad. Whether it takes the form of a simple yet inexplicable estrangement or a devastating betrayal, a failed friendship can make your life miserable, threaten your success at work or school, and even undermine your romantic relationships. Finally there is help. In When Friendship Hurts, Jan Yager, recognized internationally as a leading expert on friendship, explores what causes friendships to falter and explains how to mend them - or end them.
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Boring and patronizing
- By KDS on 11-17-22
By: Jan Yager Ph.D.
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The Verbally Abusive Man, Can He Change?
- A Woman's Guide to Deciding Whether to Stay or Go
- By: Patricia Evans
- Narrated by: Laural Merlington
- Length: 7 hrs and 20 mins
- Unabridged
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Coupling stories of abused women and abusive men from her own case studies, Patricia Evans here gives you the tools you need to transform your relationship. Most important, she assures you that such a transformation is possible—given the right circumstances. Evans also helps you determine if your abuser really has changed—or if he’s merely creating the illusion of change. And if he hasn’t changed, Evans helps you decide whether it’s time to leave the relationship—and what to do when it is.
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A gift to the emotionally violated
- By curious23m on 08-16-15
By: Patricia Evans
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Living with the Passive-Aggressive Man
- Coping with Hidden Aggression - From the Bedroom to the Boardroom
- By: Scott Wetzler Ph.D.
- Narrated by: Matthew Josdal
- Length: 6 hrs and 54 mins
- Unabridged
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Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.
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A good review of the PA type man
- By Dew on 12-29-17
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Feeling Good Together
- The Secret to Making Troubled Relationships Work
- By: David D. Burns MD
- Narrated by: Alan Sklar
- Length: 8 hrs and 38 mins
- Unabridged
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Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.
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Best yet for communications Skills
- By Jeffrey J. Ardo on 03-20-10