The Heart of Business
Leadership Principles for the Next Era of Capitalism
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Narrated by:
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Hubert Joly
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William Sarris
About this listen
How to unleash "human magic" and achieve improbable results.
Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary results.
Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price, while making Best Buy a leader in sustainability and innovation.
In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.
Putting this approach into practice requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.
The Heart of Business is a timely guide for leaders ready to abandon old paradigms and reinvent capitalism so that it contributes to a sustainable future. Visit TheHeartofBusiness.org to learn more.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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- By: John Sviokla, Mitch Cohen
- Narrated by: Erik Synnestvedt
- Length: 6 hrs and 17 mins
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Imagine what Atari might have achieved if Steve Jobs had stayed there to develop the first massmarket personal computer. Or what Steve Case might have done for PepsiCo if he hadn't left for a gaming start-up that eventually became AOL. What if Salomon Brothers had kept Michael Bloomberg, or Bear Stearns had exploited the inventive ideas of Stephen Ross? Scores of top-tier entrepreneurs worked for established corporations before they struck out on their own and became self-made billionaires.
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Waste of time!
- By Anonymous User on 05-30-20
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Who Says Elephants Can't Dance?
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In 1990, IBM had its most profitable year ever. By 1993, the company was on a watch list for extinction, victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent.
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Moderate Start, Picks up FAST!
- By Art H on 02-08-05
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Process!
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It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
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Missing Chapter Five
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Think Like Amazon
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- By: John Rossman
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- Length: 9 hrs and 10 mins
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“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.
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A must read if you really want to innovate like Amazon
- By Npino on 05-19-19
By: John Rossman
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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Reinforces core values
- By Vicki Cloutier on 04-07-22
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Good to Great
- Why Some Companies Make the Leap...And Others Don't
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Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
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Good info, over-the-top narration
- By Anaxamaxan on 08-31-10
By: Jim Collins
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the questions to ask yourself to help get through different stages in life.
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The Innovator's Solution
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Clayton M. Christensen is a professor of business administration at Harvard Business School. Michael E. Raynor is a director at Deloitte Research. Together, they outline an innovative plan that urges businesses to create disruption rather than fleeing from it. Named one of 2003's Best Business Books by Business Week, this book is a Wall Street Journal and New York Times best seller.
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Great Book...Drone Narration
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What listeners say about The Heart of Business
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Tiffany
- 08-18-21
Real!
A great approach to the human nature and how the right leader can nurture success.
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- Venkatesh Srambikal
- 02-26-23
A good book very well narrated!
A must read for one and all, no matter what level.
The book is full of great anecdotes and examples of what good leadership looks like and what pitfalls to avoid .
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- Kindle Customer
- 05-12-21
Good story..... excellent ending
Over all the book was very good and an easy listen. The last 90 minutes were outstanding and a great summary. I will definitely replay that portion frequently to remind myself of these crucial lessons.
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- Anonymous User
- 08-20-21
Muy chevere la historia.
Tiene conceptos muy interesantes que describe el cambio que sufre Best Buy para subsistir y como aplicarlos.
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- Brion Hurley
- 05-22-21
Very inspiring on how to run a purpose driven large company
I heard about Hubert’s book on an interview with Gary Vaynerchuk. My consulting company is a B corporation, but there are very few large companies doing this kind of purpose and sustainable work. I was inspired to learn about the turnaround at Best Buy and hope other CEOs and boards listen to this book. Focus on purpose and people and the profits will take care of themselves.
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1 person found this helpful
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Overall
- Mauricio Restrepo
- 06-12-21
Inspiring
this book is inspiring and fits for every role on a organization and despite companies size, it will help and motívate leaders to act on purpose and spread human magic
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- Anonymous User
- 10-18-21
Excellent Leadership Example
This book has real stories of Best Buy's CEO. It is an example of real Leadership qualities all companies should and could follow.
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- TSH in WV
- 02-17-22
Just Okay
This book was basically a history of one man's career. No doubt it was an extremely accomplished career. However as a small business owner, most of what he said didn't feel as if it applied to me.
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- Stan Renteria
- 02-08-23
Superb Leadership Exemplified
I truly loved the foundational teachings Hubert Joly brings to light. These are basics that center on one of the biggest variables in business….human behavior. I recommend this work to anyone aspiring to make a difference in the business world. Thank you, Hubert, for conceptualizing “Human Magic”!
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- John Rossman
- 05-04-21
Inspiring
Great story and I took so much away from this book. Will make me a happier person and a better leader.
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1 person found this helpful