Smart, Not Loud
How to Get Noticed at Work for All the Right Reasons
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Narrated by:
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Jessica Chen
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By:
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Jessica Chen
About this listen
Longlisted for the Non-Obvious Books Award, 2024
Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too?
When Jessica Chen entered the workforce, she felt like everything she had been taught growing up in a Quiet Culture household—where deference, humility, harmony, and dogged hard work were praised—failed to set her up for success in the “real world.” Her ingrained values were in direct contrast with what was actually needed to stand out in a Loud Culture workplace. The result? Feeling underappreciated, passed over for opportunities and promotions, and completely stuck.
Building on the lessons she learned as an award-winning TV news journalist, Chen—who now speaks at Fortune 100 companies and whose LinkedIn Learning courses have been watched by over 2 million people—introduces a new way of getting noticed at work, without being loud, aggressive, or boastful. In Smart, Not Loud, Chen teaches listeners how they can look within, to the values they already hold, to more effectively show up. Through instructive anecdotes and research-backed principles, listeners will learn to:
- speak up at meetings using the 4A Sequence (active listening, acknowledging, anchoring, and answering);
- advocate for themselves with tact;
- build strategic relationships to enhance credibility and get picked for the best projects;
- and master the five elements of voice—pitch, rate, intensity, inflection, and quality—to be the kind of communicator others want to listen to.
Packed with actionable tips, Smart, Not Loud unveils a new path to getting noticed and getting ahead at work. This is the road map listeners need to authentically show up in the workplace and truly feel seen.
©2024 Jessica Chen (P)2024 Penguin AudioListeners also enjoyed...
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Critic reviews
*A Next Big Idea Club Must-Read of 2024*
“I believe this is one of the very best books on communication I’ve ever read. A must read for anyone and everyone in business today!”—Bob Burg, bestselling coauthor of The Go-Giver
“A master guide for how to thrive at work. Chen shows us the way to be heard without having to be loud.”—Vanessa Van Edwards, national bestselling author of Cues and Captivate
“Smart, Not Loud is great for anyone who wants to get better at understanding their quiet coworkers, and it helps those who are naturally quiet find ways to speak up and stand up for themselves effectively.”—Matt Abrahams, lecturer at Stanford Graduate School of Business, author of Think Faster, Talk Smarter, and host of Think Fast, Talk Smart: The Podcast
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- Length: 6 hrs and 40 mins
- Unabridged
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Overall
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Performance
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Story
When we’re unhappy in our jobs, we often attribute our frustration to a bad manager, boring tasks, and stressful workloads. But our dissatisfaction at work usually stems from a deeper psychological need that’s not being met at work, like not getting the recognition you deserve. In Job Therapy, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.
By: Tessa West
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Over Work
- Transforming the Daily Grind in the Quest for a Better Life
- By: Brigid Schulte
- Narrated by: Rachel Perry
- Length: 12 hrs and 37 mins
- Unabridged
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Overall
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Performance
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Story
Following Overwhelmed, Brigid Schulte’s groundbreaking examination of time management and stress, the prizewinning journalist now turns her attention to the greatest culprit in America’s quality-of-life crisis: the way our economy and culture conceive of work. Americans across all demographics, industries, and socioeconomic levels report exhaustion, burnout, and the wish for more meaningful lives. This full-system failure in our structure of work affects everything from gender inequality to domestic stability, and it even shortens our lifespans.
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Well researched
- By Deborah Willis Eaton on 10-30-24
By: Brigid Schulte
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Jerks at Work
- Toxic Coworkers and What to Do About Them
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 26 mins
- Unabridged
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Overall
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Performance
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Story
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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Essential reading for navigating challenging people!
- By Jay Van Bavel on 04-14-22
By: Tessa West
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Nobody Cares About Your Career
- Why Failure Is Good, the Great Ones Play Hurt, and Other Hard Truths
- By: Erika Ayers Badan
- Narrated by: Erika Ayers Badan
- Length: 11 hrs and 55 mins
- Unabridged
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Overall
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Performance
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Story
NOBODY CARES ABOUT YOUR CAREER is a real playbook. It’s about how work really works and how you can get work to work for you. It’s about thank you notes and thankless tasks, the energy in meetings and energy vampires, how to pick a boss and how to get a boss to pick you. It’s about being all in (but not bringing your whole self to work—some of you is better left at home) and becoming valuable to your workplace. It’s about participating—with your brain, your skills, your experience, and your willingness to pitch in and offer yourself up for something you may not even know how to do yet.
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Life changing advice!
- By Kelly L. on 06-23-24
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The Fine Art of Small Talk
- How to Start a Conversation, Keep It Going, Build Networking Skills - and Leave a Positive Impression!
- By: Debra Fine
- Narrated by: Debra Fine
- Length: 4 hrs and 52 mins
- Unabridged
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Overall
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Performance
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Story
Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.
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Exactly What I Expected
- By Troy on 04-27-15
By: Debra Fine
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Unlearning Silence
- How to Speak Your Mind, Unleash Talent, and Live More Fully
- By: Elaine Lin Hering
- Narrated by: Elaine Lin Hering
- Length: 7 hrs and 56 mins
- Unabridged
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Overall
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Performance
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Story
Having a seat at the table doesn’t mean that your voice is actually welcome. Knowing something is wrong doesn't mean it's easy to speak up. In fact, there are incentives for many of us to stay silent. Why speak up if you know that it won’t be received, and in fact, often makes things worse? In Unlearning Silence, Hering explores how we’ve learned to be silent, how we’ve benefited from silence, how we’ve silenced other people—and how we might choose another way.
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Rich. Relevant. Raw Truth.
- By C. Wilson on 10-27-24
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Job Therapy
- Finding Work That Works for You
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
When we’re unhappy in our jobs, we often attribute our frustration to a bad manager, boring tasks, and stressful workloads. But our dissatisfaction at work usually stems from a deeper psychological need that’s not being met at work, like not getting the recognition you deserve. In Job Therapy, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.
By: Tessa West
-
Over Work
- Transforming the Daily Grind in the Quest for a Better Life
- By: Brigid Schulte
- Narrated by: Rachel Perry
- Length: 12 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Following Overwhelmed, Brigid Schulte’s groundbreaking examination of time management and stress, the prizewinning journalist now turns her attention to the greatest culprit in America’s quality-of-life crisis: the way our economy and culture conceive of work. Americans across all demographics, industries, and socioeconomic levels report exhaustion, burnout, and the wish for more meaningful lives. This full-system failure in our structure of work affects everything from gender inequality to domestic stability, and it even shortens our lifespans.
-
-
Well researched
- By Deborah Willis Eaton on 10-30-24
By: Brigid Schulte
-
Jerks at Work
- Toxic Coworkers and What to Do About Them
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
-
-
Essential reading for navigating challenging people!
- By Jay Van Bavel on 04-14-22
By: Tessa West
-
Nobody Cares About Your Career
- Why Failure Is Good, the Great Ones Play Hurt, and Other Hard Truths
- By: Erika Ayers Badan
- Narrated by: Erika Ayers Badan
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
NOBODY CARES ABOUT YOUR CAREER is a real playbook. It’s about how work really works and how you can get work to work for you. It’s about thank you notes and thankless tasks, the energy in meetings and energy vampires, how to pick a boss and how to get a boss to pick you. It’s about being all in (but not bringing your whole self to work—some of you is better left at home) and becoming valuable to your workplace. It’s about participating—with your brain, your skills, your experience, and your willingness to pitch in and offer yourself up for something you may not even know how to do yet.
-
-
Life changing advice!
- By Kelly L. on 06-23-24
-
The Fine Art of Small Talk
- How to Start a Conversation, Keep It Going, Build Networking Skills - and Leave a Positive Impression!
- By: Debra Fine
- Narrated by: Debra Fine
- Length: 4 hrs and 52 mins
- Unabridged
-
Overall
-
Performance
-
Story
Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.
-
-
Exactly What I Expected
- By Troy on 04-27-15
By: Debra Fine
-
Unlearning Silence
- How to Speak Your Mind, Unleash Talent, and Live More Fully
- By: Elaine Lin Hering
- Narrated by: Elaine Lin Hering
- Length: 7 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Having a seat at the table doesn’t mean that your voice is actually welcome. Knowing something is wrong doesn't mean it's easy to speak up. In fact, there are incentives for many of us to stay silent. Why speak up if you know that it won’t be received, and in fact, often makes things worse? In Unlearning Silence, Hering explores how we’ve learned to be silent, how we’ve benefited from silence, how we’ve silenced other people—and how we might choose another way.
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Rich. Relevant. Raw Truth.
- By C. Wilson on 10-27-24
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Speak with No Fear: Go from a Nervous, Nauseated, and Sweaty Speaker to an Excited, Energized, and Passionate Presenter
- By: Mike Acker
- Narrated by: Mike Acker
- Length: 2 hrs and 49 mins
- Unabridged
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Overall
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Performance
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Story
Do you HATE public speaking? Are you TERRIFIED to stand in front of people? When you think of speaking, do you get nervous, anxious, even sweaty? You don’t have to be afraid any longer. It can seem like everyone is a gifted speak when you watch TED talks or compare yourself to skilled co-workers giving presentations. Don't get caught up in comparison. Instead, take action to improve YOUR ability and to overcome your fear. If you struggle when you speak, then you are not alone. Public speaking is the number one fear in America.
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Great advice and great stories!
- By ElleBee on 11-13-19
By: Mike Acker
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How Women Rise
- By: Sally Helgesen, Marshall Goldsmith
- Narrated by: Sally Helgesen, Marshall Goldsmith, Suzanne Toren
- Length: 7 hrs and 7 mins
- Unabridged
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Overall
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Performance
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Story
Leadership expert Sally Helgesen and best-selling leadership coach Marshall Goldsmith have trained thousands of high achievers - men and women - to reach even greater heights. Again and again, they see that women face specific and different road blocks from men as they advance in the workplace. In fact, the very habits that helped women early in their careers can hinder them as they move up. Simply put, what got you here won't get you there...and you might not even realize your blind spots until it's too late.
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Helpful and smart but terrible reader
- By SGSCL on 11-17-18
By: Sally Helgesen, and others
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Think Faster, Talk Smarter
- How to Speak Successfully When You're Put on the Spot
- By: Matt Abrahams
- Narrated by: Matt Abrahams
- Length: 7 hrs and 11 mins
- Unabridged
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Overall
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Performance
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Story
Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. Stanford lecturer, podcast host, and communication expert Matt Abrahams provides tangible, actionable skills to help even the most anxious of speakers succeed when speaking spontaneously.
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It has improved a lot my communication skills
- By Anonymous User on 12-12-23
By: Matt Abrahams
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Likeable Badass
- How Women Get the Success They Deserve
- By: Alison Fragale PhD
- Narrated by: Alison Fragale PhD
- Length: 7 hrs and 1 min
- Unabridged
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Overall
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Performance
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Story
Over decades of research, speaking engagements, and mentorship, psychologist and professor Alison Fragale encountered recurring questions from high powered and early career women alike: How do women thread the needle of kindness and competence in the workplace? How can women earn credit for their accomplishments, negotiate better, and navigate complex office politics without losing the goodwill of their peers? Behavioral scientist Alison Fragale offers powerful new insights and a practical playbook for women to advance in any workplace.
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Amazing!!
- By Amazon Customer on 09-15-24
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Nice Girls Don't Get the Corner Office (10th Anniversary Edition)
- Unconscious Mistakes Women Make That Sabotage Their Careers (A Nice Girls Book)
- By: Lois P. Frankel
- Narrated by: Lois P. Frankel
- Length: 8 hrs and 51 mins
- Unabridged
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Overall
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Performance
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Story
The New York Times bestseller, which for 10 years has been a must-have for women in business, is now completely revised and updated. In this new edition, internationally recognized executive coach Lois P. Frankel reveals a distinctive set of behaviors-over 130 in all-that women learn in girlhood that ultimately sabotage them as adults. She teaches you how to eliminate these unconscious mistakes that could be holding you back and offers invaluable coaching tips that can easily be incorporated into your social and business skills.
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Listen with a critical ear
- By Michelle on 12-15-18
By: Lois P. Frankel
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Pitch Perfect
- How to Say It Right the First Time, Every Time
- By: Bill McGowan
- Narrated by: Bill McGowan
- Length: 7 hrs and 51 mins
- Unabridged
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Overall
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Performance
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Story
Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.
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Interesting Read
- By Tina on 01-28-15
By: Bill McGowan
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The Perfect Story
- How to Tell Stories That Inform, Influence, and Inspire
- By: Karen Eber
- Narrated by: Karen Eber
- Length: 7 hrs and 31 mins
- Unabridged
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Overall
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Performance
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Story
The Perfect Story will help you take your stories and make them perfect. Learn how to take any story and make it perfect--from storytelling expert Karen Eber, whose TED Talk on the subject has nearly two million views.
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One of the best books on storytelling by far
- By Esben on 10-08-23
By: Karen Eber
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Say It Well
- Find Your Voice, Speak Your Mind, Inspire Any Audience
- By: Terry Szuplat
- Narrated by: Sean Patrick Hopkins
- Length: 9 hrs and 15 mins
- Unabridged
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Overall
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Performance
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Story
As a White House speechwriter, Terry Szuplat helped craft hundreds of speeches for President Obama. But when it came to public speaking himself, Szuplat—like many people—was gripped by anxiety and preferred to stay in the shadows. When he was invited to give the first major speech of his life, he faced a choice: keep hiding from what scared him, or finally face his fears.
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How many times can you say “Obama”?
- By Amadeo on 11-23-24
By: Terry Szuplat
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The Journey of Leadership
- How CEOs Learn to Lead from the Inside Out
- By: Dana Maor, Hans-Werner Kaas, Kurt Strovink, and others
- Narrated by: Roger Wayne
- Length: 7 hrs and 51 mins
- Unabridged
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Overall
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Performance
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Story
This book is the first-ever explanation of McKinsey’s step-by-step approach to transforming leaders both professionally and personally, including revealing lessons from its legendary CEO leadership program, The Bower Forum, which has counseled more than five hundred global CEOs over the past decade. It is a journey that helps leaders hone the psychological, emotional, and, ultimately, human attributes that result in success in today’s most demanding top job.
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Recycled leadership common sense
- By Dave Osh on 01-15-25
By: Dana Maor, and others
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The Wealth Money Can't Buy
- The 8 Hidden Habits to Live Your Richest Life
- By: Robin Sharma
- Narrated by: Adam Sims
- Length: 8 hrs and 27 mins
- Unabridged
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Overall
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Performance
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Story
In a world fixated on the conventional notion of success—marked by relentless hustle, sacrificing wellbeing, and missing out on cherished moments with loved ones in the pursuit of fame and material possessions—Robin Sharma introduces a paradigm shift. A mindset that will help you own all the gifts life has to offer. In The Wealth Money Can’t Buy, Sharma—leadership expert and the #1 international bestselling author of The 5AM Club—rewires our perception of wealth to include not just financial success, but seven other essential forms of wealth.
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Great life advice
- By James Ealy on 01-14-25
By: Robin Sharma
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Supercommunicators
- How to Unlock the Secret Language of Connection
- By: Charles Duhigg
- Narrated by: Charles Duhigg
- Length: 7 hrs and 28 mins
- Unabridged
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Overall
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Performance
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Story
Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.
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Superficial and didn’t have anything novel
- By Jeff Nobody on 02-29-24
By: Charles Duhigg
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Better Small Talk
- Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
- By: Patrick King
- Narrated by: Russell Newton
- Length: 3 hrs and 37 mins
- Unabridged
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Overall
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Performance
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Story
Networking events suck, but they can suck less. What to say and when to say to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation. From hello to goodbye, with strangers or old friends, you'll learn how to simply go deeper. No more: Interview mode, awkward silence, or struggling to hold people’s attention. Better Small Talk is a unique listen. Imagine the following situation: You've just put on your name tag, and you're approached by a stranger.
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Social relationships and how Small Talk enhances them
- By Tim Hunt on 04-27-20
By: Patrick King
What listeners say about Smart, Not Loud
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- airborneknuckles
- 12-17-24
Helpful for all communicators
Navigating the workplace with various personalities and communicators is difficult. This book describes how to improve your communication with others.
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- Niosha Price
- 10-21-24
The structure
I enjoyed the examples and clear instructions for implementing the techniques described in the book.
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- SvenHaven
- 11-26-24
highly relatable
it was based from real life work experience; techniques as opportunities 4 improvement were provided.
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- Anonymous User
- 08-11-24
Lots of valuable lessons from Jessica that I can apply to workplace right away.
I gained valuable insights from this book. Jessica shares numerous lessons learned and real-life scenarios, particularly from the perspective of an Asian minority. As an Asian American, I can see how her techniques can be immediately applied in my workplace. I highly recommend this book!
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1 person found this helpful
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- Jani
- 07-13-24
Enlightening, Engaging, and Empowering.
An eye opening look into how to improve your communication and positioning in your career and beyond.
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1 person found this helpful